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Reviews of Motel 6 Fredericksburg, VA - North

2 out of 5
Motel 6 Fredericksburg, VA - North
401 Warrenton Rd, Fredericksburg, VA

Reviews

5.4
Rating 10 - Excellent. 96 out of 796 reviews" "
Rating 8 - Good. 156 out of 796 reviews" "
Rating 6 - Okay. 178 out of 796 reviews" "
Rating 4 - Poor. 122 out of 796 reviews" "
Rating 2 - Terrible. 244 out of 796 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Easy access off highway
Stayed 1 night in May 2024

6/10 Okay

Alfred

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t get fridge and microwave during my days
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It belongs to America.
Stayed 1 night in Apr 2024

2/10 Terrible

Donna

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to stay here definitely don't pay full price. Get the motel 6 app and get it way cheaper. Literally the only thing that was good about here was no pet fee but then the guy in the office complains if you have dog hair in your room. It's hard wood floors literally takes 5 mins to sweep the lil rooms. We were told they wouldn't rent to us due to the way we left the room. We literally picked up all our trash, the only thing was dog hair on the floor. It's ok tho bc the rooms are so lil if you don't like to be in small areas I do not recommend staying here and don't forget the guest in the room before u get there, roaches!! So be careful with taking your personal belongings in if you don't want to carry a few home. Only reason we stayed was it was cheap with the motel 6 app.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/6
Hi Donna,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Barrie, Cornelius

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ONLY redeeming quality this place has is the young man at the front desk. I didn’t catch his name…black, slender, braids. Very nice guy. The rest of the place… nope. No amenities whatsoever (no shampoo, no hair dryer, no coffee maker, no fridge, no microwave, no nothing). The shower only got lukewarm. The TV only had a few watchable channels, all the rest were fuzzy static messes. And the residents who obviously live there were LOUD.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2024/4/22
Dear Guest,Thank you for your feedback. We're glad to hear that you found the young man at the front desk to be helpful and friendly. However, we apologize for the lack of amenities and the issues you experienced during your stay, including the lukewarm shower, limited TV channels, and noise disturbances from other guests. This is not the experience we want for our guests, and we will address these issues promptly to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved stay in the future.Sincerely,Hotel Manager

6/10 Okay

Richard

Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property has no hot water at all‼️ Very disappointing‼️
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2024/4/15
Dear Guest,We sincerely apologize for the inconvenience you experienced with the lack of hot water during your stay. Ensuring that our guests have a comfortable and pleasant experience is our top priority, and we regret that we fell short of this during your visit. Your feedback is valuable to us, and we will address this issue promptly to prevent it from occurring in the future. Please accept our apologies, and we hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Hotel Manager

10/10 Excellent

Anthony

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and the gentleman at night is very respectful and honorable. May God bless him!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 2024/3/19
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our property clean and that our staff provided excellent service, especially the gentleman working at night. We truly appreciate your recognition of his dedication and professionalism. Your feedback means a lot to us, and we'll be sure to pass along your kind words. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Alixander

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That place is so disgusting. I will never stay there again. The rooms were dirty, holes in the wall and vent were disgusting, filter for a/c was disgusting. By the way. I have pictures to back up what I'm saying!
Stayed 2 nights in Feb 2024
Response from Hotel manager on 2024/3/11
Dear Guest,We're deeply sorry to hear about your disappointing experience during your stay with us. This is certainly not the level of cleanliness and comfort we strive to provide for our guests. Your feedback is valuable to us, and we will address these issues immediately to ensure they are rectified. We appreciate your honesty and apologize for any inconvenience caused. Please feel free to share your pictures with us so we can address the concerns effectively.Sincerely,Hotel Manager

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Feb 2024
Response from Hotel manager on 2024/3/2
Dear Guest,Thank you for your kind words! Our team takes pride in providing exceptional service to all our guests. We're thrilled to hear that you had a great experience with our staff. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Hotel Manager

2/10 Terrible

Worishmin

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nancy Y. on 2024/2/13
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Nancy Y. on 2024/2/13
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Cierra

Stayed 1 night in Jan 2024
Response from Hotel manager on 2024/3/2
Dear Cierra,Thank you so much for your fantastic review! We are thrilled to hear that you had a perfect 10 out of 10 experience during your stay with us. Your positive feedback means the world to us, and we're delighted that you enjoyed our services. We look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Breona

Traveled with family
Liked: Property conditions & facilities, room comfort
There was a lot of damage to the room but other than that it was a pretty good stay.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi BreonaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel manager on 2024/3/2
Dear Mark,Thank you for sharing your feedback with us. We're disappointed to hear that your experience fell short of your expectations. We take your comments seriously and will use them to improve our services. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

6/10 Okay

tyquan

Stayed 15 nights in Dec 2023
Response from Hotel manager on 2024/3/2
Dear Tyquan,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a satisfactory experience during your stay with us. Your feedback is invaluable to us as we continually strive to improve our services. We apologize for any shortcomings you may have encountered and assure you that we will address them promptly. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel Manager

2/10 Terrible

Terri-Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

victor

Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Stayed here before & it is perfectly fine for a stop while traveling!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/11/20
Hi LaurieThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Verified traveler

Traveled with family
Disliked: Room comfort
Room was ok very outdated
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 2023/10/25
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was extremely bad. We forfeited our money and left.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 2023/10/17
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I dont recommend this hotel to anyone. Checking in and out was both sketchy. The bed was like a board. We slept terrible and wanted to wash everything that we barely brought into the room since it was old, beatin up, and dirty.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/10/9
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

barbara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DUMP
This place is a dump. the rooms look great on the internet but in person they are horrible. we tried to get our money back as I have had 3 back surgeries and I couldnt sleep on the mattress. it was terrible. the manager said it was brand new. brand new from where? the dollar store? shady people all around and roaches. DISASTER
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/10/9
Hi BarbaraAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yvonne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needs to change their towels. They were more brown than white. The door didnt close. I have to put a chair because it feels insecure
Stayed 1 night in Sep 2023
Response from Nancy Y. on 2023/9/26
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
Fleabag motel doesn't even begin to describe it. It reeked a terrible odor in the property was in poor condition. That property wi ll give a bad name to Motel 6
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 2023/9/18
Hi Steven,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Shenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Salvador

Liked: Cleanliness, staff & service
I stayed for one night, Saturday night to Sunday. There were all kinds of noises, dogs barking from a room below, people talking in the hallways and early Sunday morning 6:00 am someone banging on a door and yelling out someones name, a couple of doors down from my room. This went on for about 3 minutes until finally stopped, by then I was wide awake and could not fall back asleep.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 2023/8/28
Hi Salvador,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Babatunde

Stayed 1 night in Aug 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People hanging out and talking in front of rooms at night.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2023/8/7
Hi Michael,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Michael

Stayed 2 nights in Jul 2023

4/10 Poor

Young

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Raphael

Stayed 1 night in Jul 2023

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
They need highly professional that know how check in guest and respect customers if nothing go g M way or staff they judge who
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on 2023/7/11
Hi David, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terrible

Ihor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crackhouse
Jail is cleaner that that motel dirty walls, linen towels, cockroaches, blood stains, crackheads and afromerican drugdealers and pimps roaming around the building, smell inside the room makes you vomit, they never renovated or cleaned the room for years, i wanted to cry... sad place that i would never recommend to worst enemy. This place is a disrespect to humanity, total shock, shoud be remived from hotels.com and needs health services to shut it down. Its been 5 hours and im still depressed
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 2023/6/26
Hi Ihor,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Ifeanyi

Liked: Staff & service, property conditions & facilities
Consistent Police 👮‍♀️ patrol, staff efficiency, clean and quiet
Stayed 7 nights in Jun 2023
Response from Brand Experience Team on 2023/6/19
Hi Traveler, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities
My entire duration of stay was peacefull
Stayed 4 nights in May 2023
Response from Brand Experience Team on 2023/6/19
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

David

Stayed 2 nights in Jun 2023

8/10 Good

Guillermo

Stayed 6 nights in May 2023

4/10 Poor

Linnie

Stayed 1 night in May 2023

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I ended up not staying. There were stains on the bedding. Grease and what appeared to be urine. There was a hole in the wall at the bottom of the bed, the bathroom was disgusting and the carpet was so dirty it smelled.
Stayed 1 night in May 2023
Response from Brand Experience Team on 2023/6/5
Hi Teresa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Sean

Disliked: Cleanliness, property conditions & facilities
Not really...
The room smelt like pot as soon as I opened the door. There were cigarette holes in the blankets on both beds. I will say that the sheets were clean, the towels were fresh and clean and the room itself aside from the thick smell of weed was pretty clean. Not sure I'd want to stay again.
Stayed 1 night in May 2023
Response from Nancy Y. on 2023/5/22
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Mike

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very small. Beds were awful. Washroom was really bad - cracked floor, a pie plate taped to ceiling and leaking water? We will never stay there again.
Stayed 1 night in May 2023
Response from Nancy Y. on 2023/5/22
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Jessica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Infested with bugs, obvious drug deals, blood and feces on bathroom walls in 2 different rooms. Bed sheets stained and moldy. We left
Stayed 1 night in Apr 2023

8/10 Good

Billy

Stayed 1 night in Apr 2023

6/10 Okay

Miranda

Disliked: Staff & service, amenities, property conditions & facilities
The cracks in the walls and the poor state of the room. It was safe, but just run down and not good quality.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 2023/5/3
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person that checked me in was extremely nice and helpful
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 2023/4/18
Hi Jasmine, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service
Service good!
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 2023/4/18
Hi Joanne,Thank you for positively rating your stay!!Maz K.#Team6