Located near a boardwalk/promenade, Hotel ARENA am Zoo is in Ostend neighborhood and is connected to a shopping center. Alte Oper and Staedel Museum are cultural highlights, while Main Tower is a notable landmark. Check out an event or a game at Deutsche Bank Park, and consider making time for Frankfurt Zoo, a top attraction not to be missed. Visit our Frankfurt travel guide
Theobald-Christ Strasse 19, Frankfurt, HE, 60316
What's nearby
Frankfurt Zoo
3 min walk - 0.3 km
European Central Bank
6 min walk - 0.5 km
Frankfurt Cathedral
12 min walk - 1.1 km
MyZeil
14 min walk - 1.2 km
Römerberg
15 min walk - 1.3 km
Getting around
Zoo U-Bahn
2 min walk
Frankfurt (Main) Ost Station
10 min walk
Frankfurt Airport (FRA)
30 min drive
Restaurants
Yufi Döner
6 min walk
Cafe Imbiss Jannis
4 min walk
Offonoff
5 min walk
Sandbar
4 min walk
Bambu
7 min walk
About this property
Hotel ARENA am Zoo
Hotel near Frankfurt Zoo
Located close to European Central Bank and Frankfurt Cathedral, Hotel ARENA am Zoo has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Express check-in, an elevator, and multilingual staff
Smoke-free premises
Room features
All guestrooms at Hotel ARENA am Zoo boast thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
Hypo-allergenic bedding and cribs/infant beds (surcharge)
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Wardrobes/closets, heating, and daily housekeeping
Self parking on site (EUR 15 per night; includes in/out privileges)
Limited onsite self parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 per person
Family friendly
Crib (surcharge)
Soundproofed rooms
Conveniences
Virtual front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
Elevator
More
5 floors
Built in 2017
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Crib (surcharge)
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Pay movies
Food and drink
Free bottled water
More
Desk
Free local calls
Free long-distance calls
Heating
Iron/ironing board on request
Laptop workspace
Mobile key entry
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12.50 per person
Self parking fee: EUR 15 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt
Frequently asked questions
Is Hotel ARENA am Zoo pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel ARENA am Zoo?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Hotel ARENA am Zoo on 2026/3/15 start from NT$1,238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 15 per night. Limited spots are available.
What time is check-in at Hotel ARENA am Zoo?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel ARENA am Zoo?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel ARENA am Zoo located?
Located in Ostend, this hotel is within a 10-minute walk of Frankfurt Zoo and European Central Bank. Frankfurt Cathedral and MyZeil are also within 1 mi (2 km). Zoo U-Bahn and Ostendstraße Tram Stop are within a 5-minute walk.
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Reviews
Hotel ARENA am Zoo Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Location
7.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 59 out of 224 reviews
10 - Excellent
59
Rating 8 - Good. 82 out of 224 reviews
8 - Good
82
Rating 6 - Okay. 50 out of 224 reviews
6 - Okay
50
Rating 4 - Poor. 17 out of 224 reviews
4 - Poor
17
Rating 2 - Terrible. 16 out of 224 reviews
2 - Terrible
16
Reviews
6/10 Okay
Fabian
2024/12/22
Liked: Property conditions & facilities
Disliked: Cleanliness
Cleanliness could be better, however very well located
Checkin could be better. Already checked in online previous evening but still had to call when tried to do it in the automatic checking screen. Got the key to the room but room was not ready. Minor incovenience as the cleaning ladys were very nice and cleaned the room in 15 minutes. I was pleasantly surprised on cleanliness of the room and has basic items for your needs. Note that rooms are very small, even if I booked the comfort room which was a bit bigger than the cheapest. No AC and small room gets very warm in the summer. Luckily there was a small fan provided. Good for solo traveller and will come again.
Andy
Stayed 5 nights in Jul 2025
6/10 Okay
Walid
2023/9/4
Liked: Cleanliness
Disliked: Staff & service
It was a good location, rooms were small but ok, Clean. But unfortunatly a lot of noise during the night and morning! The parking lot was very small! There was nobody present for the check-out during reception hours. We have waited for over 20minutes and saw no one so we just left.
The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
It was ok, reasonably affordable in Frankfurt. I didn't like having to fill in my details 4 times. 1) booking, 2) follow up questionnaire, 3) on arrival (surely the purpose of the follow up questionnaire) and then 4) to book in to make a separate booking for car parking.
Car parking very very tight in an estate car, but good to have had the option to park securely off street.
Really good service. Good cleaning of room. Stairway not as clean and not seldom with a smell of smoke. A bit loud noices from other guests. I could stay here again though.
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
Verified traveler
Stayed 4 nights in Dec 2023
6/10 Okay
Robert
2023/4/17
Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds.
Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible.
Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on).
There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.