客房設施服務

德克薩斯沃思堡 - 米徹姆 6 號開放式客房飯店的評分

2.5 out of 5

評論

4.4
10 分,有夠讚;231 則評論中有 29 則" "
8 分,不錯哦;231 則評論中有 21 則" "
6 分,一般般;231 則評論中有 24 則" "
4 分,不太好;231 則評論中有 39 則" "
2 分,很糟糕;231 則評論中有 118 則" "

4.4/10

整潔度

5.0/10

員工素質

4.2/10

設施服務

4.2/10

住宿環境和硬體

5.0/10

環保程度

評論

2/10 很糟糕

Roberto

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
On May 16 I found out that my watch very expensive. Was stolen from the room 214. We call the attention to front desk they didn’t do anything or check cameras to found out.
於 2024 年 5 月住了 7 晚

2/10 很糟糕

Sarmila

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Austin

不喜歡:整潔度、員工素質和住宿環境和硬體
Should be more specific on site
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Gisela

不喜歡:整潔度和住宿環境和硬體
It was nasty hall way smelt like dog and cat urine room was not clean. No elevator and no help. I would never go there again.
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月14日回覆
Hi Gisela, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 不太好

Laura

喜歡:整潔度
不喜歡:住宿環境和硬體
Because I paid through experian I could pay for an extra day at the office, they did not offer breakfast, or complimentary items, they let my DoorDash order get taken by someone else, overall I’ll never rent there again or through experiancagain
於 2024 年 5 月住了 2 晚
Brand Experience Team 於 2024年5月14日回覆
Hi Laura, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 很糟糕

Darius

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There wasn’t a reservation when I tried to check in
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年5月2日回覆
Hi Darius,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 不太好

Damon

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was hard to get to from another direction. The property outside was dirty. The door jam was broken inside. Some had a dog next door barkng. The air conditioning worked great. There was only 1 pillow for 2 people. I had to ask 2 different times for an extra pillow. I will not stay here again.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月23日回覆
Hi Damon,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 不太好

Kimberly

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Light not working in dressing area. They did not have a bulb to change. Had to get dressed by the bathroom light. Noisy and not very clean. TV only had local and Spanish channels.
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年4月2日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很糟糕

Archie

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Cristian

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Drug dealers outside
於 2024 年 2 月住了 7 晚
Nancy Y. 於 2024年3月6日回覆
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 有夠讚

Jacob

於 2024 年 2 月住了 8 晚

10/10 有夠讚

STACIE

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月15日回覆
Hi Stacie,Thank you for the perfect rating!Lilith#Team6

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Condemn this Establishment
This hotel is basically a drug house. Filthy, awful smells throughout the halls and in the room, stains on all of the towels, linens, walls, bathtub, etc., broken glass in the parking lot, and very questionable patrons. I felt unsafe and was worried we would being bedbugs home. This was by far the WORST hotel experience I've ever had. This place should be condemned and demolished.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月20日回覆
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 不太好

Patricia

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 7 晚
Brand Experience Team 於 2024年2月23日回覆
Hi Patricia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 很糟糕

Joel

於 2024 年 2 月住了 3 晚
Nancy Y. 於 2024年2月14日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 有夠讚

Frank

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Hotel, Perfect Location …
PERFECT!
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年2月13日回覆
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 不太好

真實旅客

商務旅客
不喜歡:整潔度和住宿環境和硬體
You get what you pay for.
Dirty, roaches in the room, hallway smelled of mold and spoiled food.
於 2023 年 9 月住了 10 晚
Brand Experience Team 於 2024年2月6日回覆
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 很糟糕

Lily

情侶出遊, 家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed here with my husband & 2 kids. Booked for 3 nights.. first went to room 232 which had a terrible smell that made my husband sick. We were then moved into room 216, we ordered food & we’re about to go to bed when he found 3 roaches in our room. Terrible place to stay, definitely don’t recommend.
Brand Experience Team 於 2024年1月29日回覆
Hi Lily,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 有夠讚

Aaron,keller

喜歡:整潔度和員工素質
I would say I like the fact that everything was pretty well taken care of the smell was good inside of there the entire room was immaculate and it was good service ..
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年1月16日回覆
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯哦

Heath

My Uneventful Night.....
On the way to the room i noticed trash on the floor all the way to my room. But when i entered the room i was relieved to see that it was clean. Everything worked fine and the bathroom was stocked. I only needed service once (room key stopped working) and the problem was promptly addressed. The staff wasnt friendly but i was satisfied and they eventually cleaned the hall.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月8日回覆
Hi Heath,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 有夠讚

Saul

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Daniel

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Paul

喜歡:整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Joel

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Jeff

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Alexandria

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Needs to be demolished
Roach infested and broken down. No service.
於 2023 年 12 月住了 3 晚
Brand Experience Team 於 2023年12月26日回覆
Hi Alexandria,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 不錯哦

shakeal

於 2023 年 12 月住了 1 晚

6/10 一般般

Cinthya

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Marc

於 2023 年 11 月住了 1 晚

4/10 不太好

Wayne

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Smelled like Dogs dirty floors in the Hallways
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年11月14日回覆
Hi Wayne,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很糟糕

andrew

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Poor
Not even worth the deal. Hidden fees and deposits even was listed as a no deposit hotel. Bed was hard water pressure sucked check in clerk was kinda rude demanding to know how many people when I parked out front and Im the only one in the car
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月6日回覆
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般般

Ryan

團體旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
It’s right on the highway and you hear the noise/ trucks all night. A cockroach was seen in the stairwell. For a budget place it’s okay and it’ll get you by… it’s not totally horrible, it’s decent but wouldn’t go there again.
於 2023 年 10 月住了 2 晚
Brand Experience Team 於 2023年10月31日回覆
Hi Ryan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 一般般

Valerie

於 2023 年 10 月住了 1 晚

2/10 很糟糕

Ryan

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

2/10 很糟糕

Cornelius

不喜歡:整潔度、員工素質和住宿環境和硬體
Terrible all around
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年10月10日回覆
Hi Cornelius,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 很糟糕

Dominica

情侶出遊, 商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
They are not very nice. They are rude. I had to put down a $50 deposit. They said it will take a couple weeks to refund. The room was ok but halls smell and outside is ugly and run down looking. Bad area too.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年10月10日回覆
Hi Dominica,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 不太好

Colitra

不喜歡:員工素質、設施服務和住宿環境和硬體
Roaches roaches and spiders. Can’t get an answer due to line being continuously busy! Trying to attempt and find out when they will release the deposit I paid
於 2023 年 9 月住了 3 晚
Brand Experience Team 於 2023年10月10日回覆
Hi Colitra,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 有夠讚

Mary

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 7 晚

4/10 不太好

Alaina

喜歡:住宿環境和硬體
不喜歡:整潔度
於 2023 年 9 月住了 1 晚

4/10 不太好

Glodean

家庭旅遊
喜歡:員工素質
不喜歡:整潔度
Need to take Better Care of Property
The property hallways are dirty and smelly The linen is is in poor condition The room was decent and considering the price The customer service was good
於 2023 年 9 月住了 2 晚
Brand Experience Team 於 2023年10月2日回覆
Hi Glodean,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很糟糕

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Sad sack sad stories
Checked in early, they showed me the room before checking in, at thejr request. First room smeeled like a dirty toilet and dogs across the hall yapped nonstop. Second room i stayed in, finding a live cockroach in "kitchen" cabinet. Halls had strong cigarette and Marijuana smell. Exit door nearest my room was broken and never closed. Stray cat surprised me by my car. Another guest there seemed to be enjoying porn in the only patio chair outside. None of the pictures are true or could have been in many years.
於 2023 年 9 月住了 1 晚
Nancy Y. 於 2023年9月26日回覆
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 很糟糕

Ashiaa

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Patrick

商務旅客, 家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Not only was the property unsafe and unsecured the rooms were full of bugs and the solidifying factor that made me leave without staying was actual feces in the tub.
於 2023 年 7 月住了 1 晚
Brand Experience Team 於 2023年7月18日回覆
Hi Patrick,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 有夠讚

Nedria

於 2023 年 6 月住了 3 晚

2/10 很糟糕

Mark

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Black mold and roaches
Room was full of black mold and roaches, do yourself a favor and pass on this one
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年7月11日回覆
Hi Mark, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6

2/10 很糟糕

Don

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Wouldn’t give this place a very high rating
Found dead roaches in icebox, live little roaches in the bedding. Building is in bad condition, even though they were working on some of the rooms painting, the general appearance was a sad sight.
於 2023 年 6 月住了 1 晚
Brand Experience Team 於 2023年6月27日回覆
Hi Don,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. Lilith#Team6

2/10 很糟糕

Nicole

於 2023 年 6 月住了 1 晚

2/10 很糟糕

Check

商務旅客, 親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Room was very dirty bugs , broken door floors & walls dirty with holes bedding stains HORRIBLE EXPERIENCE MENTALLY RECOVERY FROM THIS PLACE !! Did not refund 25 deposit zStay AWAY
於 2023 年 5 月住了 1 晚
Brand Experience Team 於 2023年6月6日回覆
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 很糟糕

Yolanda

於 2023 年 5 月住了 1 晚

4/10 不太好

Joshua

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚