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Rating 10 - Excellent. 652 out of 795 reviews" "
10 - Excellent
652
Rating 8 - Good. 116 out of 795 reviews" "
8 - Good
116
Rating 6 - Okay. 15 out of 795 reviews" "
6 - Okay
15
Rating 4 - Poor. 8 out of 795 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 795 reviews" "
2 - Terrible
4
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Tamara
Traveled with family and small children, Traveled with family
The room was nicely put together. Bathroom had nice fixtures and lighting. I do wish the bathroom door would stay open but it would close automatically unless you put something in the way to stop it. The shower head had nice flow that felt very good. Breakfast was hot and quite good.
Our stay was great room was spectacular. Only issue was when we were walking our dog to go to the bathroom, there was a syringe of some sort stuck in the ground. Obviously not the hotels fault but still was a scary situation, what if my dog stepped on that?
Connor
Stayed 1 night in May 2024
10/10 Excellent
Jaime
Traveled with family and small children, Traveled with pets, Traveled with family
Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and found our staff to be great. We're also delighted that you enjoyed our breakfast selections!
Comfortable bed that counts most also good selection for breakfast
Ann
Stayed 1 night in Apr 2024
Response from Teresa Schreiner on 2024/4/23
Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and found our beds comfortable. We're also delighted that you enjoyed our breakfast selections!
Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience. If you have any further feedback or questions, feel free to reach out to us.
Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience. If you have any further feedback or questions, feel free to reach out to us. We look forward to serving you again in the future!
Thank you so much for your kind words and for taking the time to share your feedback! We're thrilled to hear that you had such a positive experience during your stay with us.Maintaining a clean and welcoming environment for our guests is a top priority, so we're delighted that you found our hotel to be very clean and that our staff was friendly and accommodating throughout your visit.We're especially pleased that you enjoyed our breakfast offerings. Providing a delicious and satisfying breakfast is important to us, and we're glad that it added to the enjoyment of your stay.Your satisfaction is our ultimate goal, and we truly appreciate your recognition of our efforts. It was a pleasure having you as our guest.
I always enjoy staying here. It’s a nice property and the staff are outstanding.
Jean
Stayed 1 night in Mar 2024
Response from Teresa Schreiner on 2024/3/25
Thank you for your continued loyalty and for taking the time to share your positive feedback with us! We are thrilled to hear that you always enjoy your stays at our property.Providing a pleasant and comfortable experience for our guests is our top priority, and we're delighted that you find our property to be nice and our staff to be outstanding. Your kind words serve as motivation for our team to continue delivering exceptional service to every guest, every day.
Overall a good experience in clean place with friendly staff
Nick
Stayed 1 night in Mar 2024
Response from Teresa Schreiner on 2024/3/25
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience during your stay and that you found our place clean with friendly staff.Maintaining a clean and welcoming environment for our guests is a top priority, and we're thrilled that you noticed and appreciated our efforts. Our team takes great pride in providing exceptional service, and your kind words serve as a testament to their dedication.Your feedback is invaluable to us as we continuously strive to improve and exceed our guests' expectations.
Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience. If you have any further feedback or questions, feel free to reach out to us.
What a gem! This was the ninth hotel of our trip, and everything was perfect—the room was quiet, the beds were comfortable, the breakfast was the best we had, the staff were friendly, the pool was perfectly warm and virtually empty, and they even had warm cookies waiting for us. We drive through Colorado frequently and will now make this our go-to stop when we travel!
Laura
Stayed 1 night in Mar 2024
Response from Teresa Schreiner on 2024/3/23
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay at our hotel was such a standout among your travels.It's truly heartwarming to know that you found everything to be perfect, from the quiet room and comfortable beds to the delicious breakfast and warm cookies awaiting your arrival. Providing a memorable and enjoyable experience for our guests is our top priority, and we're delighted that we succeeded in doing so during your stay.Our team strives to create a warm and welcoming atmosphere for all our guests, and we're thrilled that you found them to be friendly and accommodating. It's fantastic to hear that you were able to enjoy our pool in peace, and the warm cookies were a delightful touch to top off your stay.We are honored to be considered your go-to stop during your travels through Colorado!
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel.Your satisfaction is our top priority, and we are thrilled that we were able to provide you with a positive experience. We strive to create a welcoming and comfortable environment for all our guests, and we're glad to know that we succeeded during your visit.
Weird smell ag the property, otherwise it was great
Martin
Stayed 1 night in Mar 2024
Response from Teresa on 2024/3/14
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the area aroma. We have 15 dairies in Morgan County as well as several manufacturing plants. While we are known for the Agriculture and Manufacturing, we provide for our area, it does sometimes have a downside. Most of the time our hotel is out on the city limit and doesn't normally get the heavy smells. Your business is very important to us, and we value your feedback.
Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay with us!
10/10 Excellent
Monica
2024/3/9
Monica
Stayed 1 night in Mar 2024
Response from Teresa Schreiner on 2024/4/9
Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience. If you have any further feedback or questions, feel free to reach out to us. We look forward to serving you again in the future!
4/10 Poor
Daniel
2024/3/3
Daniel
Stayed 1 night in Mar 2024
Response from Teresa Schreiner on 2024/3/25
Thank you for returning my phone call today. I'm relieved to hear that you didn't encounter any issues at our hotel. Wishing you a swift recovery from your recent knee surgery.
Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear you enjoyed our clean and very nice breakfast options.
10/10 Excellent
Wilfredo
2024/2/18
Liked: Cleanliness, staff & service, room comfort
Wilfredo
Stayed 1 night in Feb 2024
Response from Teresa Schreiner on 2024/2/25
Wilfredo, Thank you for your review of our hotel. We are pleased that you enjoyed your stay with us!
Thank you so much for your 5-star rating! We greatly appreciate your support and are thrilled to hear about your positive experience. If you have any further feedback or questions, feel free to reach out to us. We look forward to serving you again in the future!
Traci,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our property and found our team to be very nice. Providing exceptional service and creating a welcoming atmosphere for our guests is our top priority, and we're thrilled that our efforts resonated with you.We're also pleased that you found our property to be clean and beautiful. Maintaining a high standard of cleanliness and aesthetics is important to us, and we appreciate your acknowledgment of our efforts.If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
Shaleen. Thank you for taking the time to complete a survey regarding your recent stay at our property.
8/10 Good
Renee
2024/2/10
They have a latte machine!
Great things-customer service, cleanliness, breakfast was good, they even had blueberry waffles and a Nescafé coffee machine so I could get a latte. The no so great things, walls are definitely thinner than I’d like, and our bed was way firmer than I like. Overall, I’d stay again for sure.
Renee
Stayed 1 night in Feb 2024
Response from Teresa Schreiner on 2024/2/11
Thank you for sharing your feedback with us! We're delighted to hear that you appreciated our excellent customer service, cleanliness, and the variety offered at breakfast, including our special blueberry waffles and Nescafé coffee machine. Your comments about the thinner walls and firmer bed are duly noted, and we apologize for any inconvenience this may have caused during your stay. However, we're glad to hear that despite these minor issues, you still had an overall positive experience and would choose to stay with us again. We truly value your patronage and look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Safe travels!
The desk agent was pleasant, efficient, and friendly. Randolph was his name I believe. Very rare these days.
The hotel seemed newly renovated and clean everywhere. Also very quiet considering it is right next to the freeway.
David
Stayed 1 night in Feb 2024
Response from Teresa Schreiner on 2024/2/10
David, Thank you for taking the time to provide us with your feedback. We're delighted to hear that our desk agent, Randolph, left a positive impression on you with his pleasant, efficient, and friendly service. We truly appreciate your recognition of his efforts.Additionally, we're glad to know that you found our hotel to be newly renovated, clean, and surprisingly quiet despite its proximity to the freeway. Providing a comfortable and peaceful environment for our guests is always a top priority for us, and we're pleased to hear that we met your expectations in this regard.However, it appears that your overall experience fell short of your expectations, as evidenced by the rating you provided. We apologize for any shortcomings you may have encountered during your stay. Your feedback is invaluable to us, and we will use it to identify areas for improvement and ensure that future guests have a more satisfactory experience.If there are any specific issues or concerns you would like to discuss further, please don't hesitate to reach out to us directly. We would welcome the opportunity to address them and hopefully regain your trust in our hotel.Once again, thank you for sharing your feedback with us, and we hope to have the chance to better serve you in the future.
Thank you for taking the time to leave a review. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If you have any specific comments or suggestions you'd like to share with us to enhance your experience next time, please feel free to reach out. Safe travels!
10/10 Excellent
Rachel
2024/1/25
Clean, friendly staff. Comfortable beds / pillows. Clean pool and HOT hot tub - great breakfast!!
Rachel
Stayed 2 nights in Jan 2024
Response from Teresa Schreiner on 2024/1/26
Rachel, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel.Maintaining a clean and welcoming environment is a top priority for us, so we're thrilled to know that you found our facilities to be clean, including the pool and hot tub. It's great to hear that our team provided friendly and attentive service, contributing to the overall comfort of your stay.We understand the importance of a good night's sleep, and we're glad to hear that you found the beds and pillows comfortable. Your comfort is our priority, and we're pleased to know that you had a restful stay.It's fantastic that you enjoyed our breakfast offerings! We strive to provide a variety of delicious options to cater to different preferences, and we're happy to hear that it contributed to a positive start to your day.Thank you again for your kind words. We appreciate your feedback and hope to have the pleasure of hosting you again on your next visit.
All of the staff were very friendly and the room was spotless. Excellent breakfast too. This is my new favorite chain of this type of hotel.
Lanie
Stayed 1 night in Jan 2024
Response from Teresa Schreiner on 2024/1/22
Lanie, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff friendly, the room spotless, and enjoyed the excellent breakfast. It's wonderful to know that we've become your new favorite chain of this type of hotel. We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another fantastic stay.
This hotel exceeded my expectations! Very nice, clean and comfortable!
Verified traveler
Stayed 1 night in Jan 2024
Response from Teresa Schreiner on 2024/1/15
Thank you so much for your glowing review! We are thrilled to hear that your experience at our hotel exceeded your expectations. It's fantastic to know that you found our property very nice, clean, and comfortable.Our team works hard to provide the best possible experience for our guests, and it's rewarding to receive such positive feedback. We appreciate you taking the time to share your thoughts.
6/10 Okay
Batdelger
2024/1/5
Liked: Cleanliness, staff & service, amenities
Pros:
The property was nice and clean. The staffs are great in communication.
Cons:
The elevator in the building runs super slow. It annoys me. The temperature of the room I stayed was hot before I fell sleep. But in the midnight, it got cold. The comforters were thin there. I spent that night little uncomfortable
Batdelger
Stayed 1 night in Dec 2023
Response from Teresa Schreiner on 2024/1/15
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property nice and clean, and that our staff's communication was great. Your positive comments are truly appreciated.We also appreciate your constructive criticism regarding the elevator speed and room temperature. We apologize for any inconvenience caused by the slow elevator, and we will certainly look into ways to improve its efficiency. Additionally, we apologize for the inconsistency in room temperature and the discomfort caused by the thin comforters. Your comments are valuable to us, and we'll take steps to address these issues and enhance our guests' overall experience.
Rooms are good sized and most importantly have good comfortable beds.
We were informed at check in that breakfast ended at 9:00 am but we went hungry when we showed up at 8:20 am to be told breakfast hours ended at 8:00 am. Who shuts off breakfast at 8 am?
Quintin
Stayed 2 nights in Nov 2023
Response from Teresa Schreiner on 2023/11/22
Quintin- Thank you for your review of our property. Last year after covid we changed to summer/winter hours for our breakfast. We are currently researching our winter breakfast times. I appreciate your feedback!
We had traveled most of the night and was thankful for an early check in so that we could shower and nap before our family gathering. The staff was helpful, friendly and very accommodating. The breakfast the next morning was delicious (green chili especially). The room exactly as requested. Thank you!!
Pamela
Stayed 1 night in Oct 2023
Response from Teresa on 2023/11/3
Pamela, I am so happy to hear that our staff was "helpful, friendly and very accommodating" for you. The green chili is a guest favorite and I am glad you enjoyed our breakfast! Thank you for your review of our hotel!
Room was fantastic, very clean! The evening & night front desk felllas were very friendly and accommodating! Thanks for a great stay.
Megan
Stayed 1 night in Oct 2023
Response from Teresa on 2023/11/3
Megan, Thank you for your review of the hotel! I am happy to hear you enjoyed the "fantastic, very clean" room. I will pass on to my front desk staff your kind words. Thanks again for your review!
Towels like sandpaper, soap and conditioners gave a drop at a time… rough sheets…tv remote..only got one channel….
The check in staff was great though!!!
Basic breakfast.
ANN
Stayed 1 night in Oct 2023
Response from Teresa on 2023/10/22
Ann, on behalf of our entire team, I would like to apologize for not exceeding your expectations. This is not something we typically hear from our guests, and I will look into this.