Asked if I could extend my stay, A rude man at the front desk disinterested and smacking on a granola bar told me no flat out. And didn’t help in the slightest with how to extend my stay and shunned me off. I wanted to book another night and he refused to help and didn’t offer solutions as to how I could do it myself. I was willing to pay any inconveniences even swapping rooms and coming back at a later check in but no help was offered. 1/10 customer service needs to be coached on how to speak to people that pay good money to stay at this establishment. Do something asap it’s bad for business.
Dom
於 2025 年 8 月住了 1 晚
6/10 一般般
Kendall
2025 年 8 月 6 日
喜歡:員工素質
The hotel and its staff were excellent. I wasn’t pleased with the look of my room, it felt dated and looked nothing like the advertised picture. The pool area and front desk however did look like the pictures. The bed wasn’t something to rave about, overall it was a solid stay but if given the chance I wouldn’t pick that location again.
Kendall
於 2025 年 8 月住了 4 晚
8/10 不錯哦
Tito
親子旅遊
2025 年 8 月 4 日
喜歡:員工素質、設施服務和住宿環境和硬體
Westin should not have carpeted rooms; they smell .
A sleeping plush animal of my granddaughter disappeared
, and they haven't found it yet
Tito
於 2025 年 8 月住了 2 晚
8/10 不錯哦
Duane,Nassau
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and clean. Properly
Duane
於 2025 年 8 月住了 2 晚
10/10 有夠讚
Sajid
2025 年 8 月 4 日
喜歡:整潔度
Wonderful
Sajid
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Raven
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Westin was very affordable and peaceful.
Raven
於 2025 年 8 月住了 2 晚
10/10 有夠讚
James
情侶出遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the convenience of the hotel as for my places of shopping and dinning
James
於 2025 年 7 月住了 3 晚
10/10 有夠讚
joyce,Valley Cottage
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was fantastic!
Brendal Frt Desk, Monica Restaurant/Bar both really terrific in all catagories.
joyce
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Alnicia
情侶出遊, 家庭旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質和設施服務
The property was cool and the staff were nice. The pool was a good amenity but the iguanas were everywhere. Overall, would come back.
Alnicia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Daryl
家庭旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, family friendly, nice pool
Daryl
於 2025 年 8 月住了 1 晚
10/10 有夠讚
Daniel
2025 年 8 月 1 日
喜歡:整潔度、員工素質和住宿環境和硬體
Lovevm the pool complentary cookies and bevarage
Daniel
於 2025 年 7 月住了 1 晚
6/10 一般般
Gregory
親子旅遊
2025 年 8 月 1 日
喜歡:員工素質
The staff was really nice and welcoming.
Gregory
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Michal
2025 年 7 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
I travel for business and this was exactly what I was looking for
Michal
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Frankie
情侶出遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was great. The hotel is pet friendly and we got stuck with guests next door that had two dogs. Whenever they left the dog by themselves, one would start barking and the other howling until the owners returned. Then there was a dance event held in all the ballrooms and the sound was heard in the 8th floor. We could not sleep at all. When we complained they told us that it would end at 4am. Finally they shut one of the ballrooms down around 3am after more complaining. Never again will we stay here. Not worth the aggravation.
Frankie
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Jercorey
情侶出遊, 家庭旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast buffet could be better.
Jercorey
於 2025 年 7 月住了 2 晚
10/10 有夠讚
SONIA
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay Jul 10-12. Nice, spacious room. Pool area nice. Bar drinks highly overpriced. Cafe in lobby was great. Starbucks across parking lot fantastic!
SONIA
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Roy
2025 年 7 月 25 日
不喜歡:整潔度和住宿環境和硬體
Noisy clientele, dirty and out of date rooms/common areas, AC broke one night.