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Reviews of Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale

2 out of 5
Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale
2460 W State Road 84, Fort Lauderdale, FL

Reviews

6.0
Rating 10 - Excellent. 685 out of 3609 reviews" "
Rating 8 - Good. 764 out of 3609 reviews" "
Rating 6 - Okay. 729 out of 3609 reviews" "
Rating 4 - Poor. 538 out of 3609 reviews" "
Rating 2 - Terrible. 893 out of 3609 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey, Hudsonville

Traveled with partner
The people there were very helpful, no problems there, but the building itself is not very nice. Don't let the pictures fool you, it's very old, just feels "dirty" and sketchy, like you don't want to touch anything. Gotta say though, the bed was fine...bathroom ok; three drawers wouldn't close, but who cares. No food onsite, but a sports bar next door or a food truck in the parking lot (had breakfast there, nothing great but fine). Staff was nice and helpful, the building itself is just sketchy.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/6
Hello Jeffrey,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff helpful and enjoyed the comfort of the bed. We appreciate your comments on the building and will certainly take them under consideration for future improvements. We hope you were able to explore the dining options nearby. It's valuable to know your overall experience, thank you.

10/10 Excellent

Matthew

Liked: Staff & service, property conditions & facilities
Good at best
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Matthew,We appreciate you sharing your feedback with us. If there are specific aspects of your stay that you would like to discuss further, please feel free to reach out to our management team. Your insights are valuable to us as we strive to enhance our guests' experiences.

8/10 Good

Charlene giambrone

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is a little sketchy
Stayed 1 night in Mar 2024
Response from Manager on 2024/5/6
Hello Charlene giambrone,We understand your concerns and appreciate your feedback on the area surrounding the hotel. Our team is committed to ensuring our guests' safety and comfort during their stay. Should you have any further feedback or questions, please don't hesitate to contact us directly.

8/10 Good

Marchell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in an area close to port area. Not the best part of town but did not feel unsafe. Room was generic and decent sized. Had a nice large pool on the interior of the complex that was more appealing and felt safer. Reasonable price for the area and close to Airport.
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Marchell,We're glad to hear you appreciated our spacious rooms and the convenience of our location near the airport. Our interior pool is indeed a guest favorite for relaxation. Your feedback is valuable, and we thank you for sharing your experience with us.

10/10 Excellent

Evita

Traveled with family
Liked: Staff & service
The staff were very polite and the rooms were neat and clean. The only thing I can complain about is one of the rolls of toilet paper was entirely stained brown and floors in room was sticky. Other than that it was pleasant.
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Evita,Thank you for sharing your feedback with us. We are delighted that you appreciated the politeness of our staff and the cleanliness of our rooms. We value your comments regarding the issues you experienced and will ensure they are addressed for future guests' satisfaction.

6/10 Okay

Dencil

Traveled with partner
Disliked: Cleanliness, amenities
It was convenie place to go it was not that clean the bathroom was smelly and the bed sheet was not clean
Stayed 4 nights in Apr 2024
Response from Manager on 2024/5/6
Hello Dencil,We appreciate your feedback and regret to hear about your experience. Your concerns will be shared with the relevant teams for review. We hope to welcome you back in the future to showcase improvements.

10/10 Excellent

claude

Traveled with partner
Liked: Amenities
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/6
Hello claude,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another fantastic experience.

8/10 Good

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant has been under renovations for over a year!
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have had tissues in room.
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Marlene,We appreciate your feedback regarding the tissues in your room and will share it with our team for future improvements. Thank you for taking the time to let us know about your experience.

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
TV didn't work. Bathroom door had dirt, greese, blood on it.
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello David,We value your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 2024/5/6
Hello Michele,We are thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.

8/10 Good

Len

Traveled with partner
Under construction
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Hello Len,We apologize for any inconvenience caused by the construction work during your stay. Your feedback is valuable, and we will use it to improve our services for future guests. Thank you for bringing this to our attention.

8/10 Good

Hass

Liked: Property conditions & facilities
Dd
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Hello Hass,We appreciate your feedback and apologize that your experience did not meet expectations. Your comments help us improve for future guests. Rest assured, we will address the issues you've raised internally. Thank you for bringing this to our attention.

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
The red Carpet met our expectations. It was clean, verfy efficient, and friendly staff. Thank you
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Ingrid, We are thrilled to hear that The Red Carpet met your expectations. Our team works hard to provide a clean environment and excellent service to all our guests. Thank you for highlighting our efficient and friendly staff during your stay. Your positive feedback is appreciated and we look forward to welcoming you back in the future.

8/10 Good

kenneth

Traveled with partner
Liked: Staff & service
Our stay was too short
Stayed 1 night in May 2024
Response from Manager on 2024/5/4
Hello kenneth,We're delighted to hear that you found your stay with us enjoyable, even if it was brief. We appreciate your feedback and hope you'll consider staying with us again for a longer visit in the future.

10/10 Excellent

Debrah

Liked: Cleanliness
Nice
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Debrah,We appreciate you taking the time to share your feedback with us. We hope to welcome you back in the future to provide an even better experience.

10/10 Excellent

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Kirk,We are delighted to hear that you enjoyed the hospitality during your stay. Our team strives to provide exceptional service to all our guests. Your positive feedback is truly appreciated and we hope to welcome you back in the future.

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service, amenities
The tile floors in the rooms were nice. As compared to carpet.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/2
Hello Michael,We're pleased to hear you appreciated our tile floors as an alternative to carpet in the rooms. Your feedback is valuable to us as we aim to provide a variety of features to suit our guests' preferences. We hope you had an enjoyable stay overall.

8/10 Good

Davell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and convenient accommodations. The staff was very attentive and helpful. I don't recommend this property for anyone with an extremely high intolerance for bugs, but all of my needs were satisfied.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Davell, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Lionel Alexander Miller

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the condition of the room and the friendly staff, but had little issues with key to the room door
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/1
Hello Lionel Alexander Miller,We appreciate your positive feedback on our room condition and friendly staff. If you encountered any issues with the room key, please feel free to reach out to our management for further assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Khadija

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Khadija, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any specific feedback so we can address this appropriately. We value your input.

4/10 Poor

Bradley

Business traveler
Mold in room could not stay 1 night
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/4
Hello Bradley, We apologize for any inconvenience you experienced during your stay with us. Your feedback is valuable to us and will be shared with our team for review. If you have any further concerns, please don't hesitate to reach out to our management team for assistance. We appreciate your understanding.

6/10 Okay

Georges

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, clean and powerful AC .. staff very friendly. However there always a fight outside on the hallway between a couple which brought the cops out and got pretty messy.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Hello Georges, We're delighted you found our room comfortable and our staff friendly. We regret any disturbances during your stay and recommend contacting management directly for further assistance.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Cruise readiness
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello John,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not up to our expectation. No restaurant.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Hello Robert, We're disappointed to hear about your experience. Our team values your feedback as we strive to improve our guests' stays. For dining options, we recommend exploring nearby restaurants in the area for a variety of choices. Your comments will help us enhance our services for future guests.

2/10 Terrible

Danielle

Stayed 1 night in Apr 2024
Response from Manager on 2024/4/30
Hello Danielle, We appreciate you choosing to stay at our hotel. If there were any concerns during your visit, please feel free to contact us directly so we can address them promptly.

8/10 Good

ernest

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the improvement with security door to enter stairs and elevators but i still think a physical security officer should be in the back area to avoid drud peddlers. Otherwise i had an excellent stay
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello ernest,Thank you for sharing your feedback with us. We are pleased to hear that you had an excellent stay with us and that you appreciated the improved security measures we have in place. We will certainly consider your suggestion regarding a physical security officer in the back area for further enhancements. Your safety and comfort are our top priorities.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Like very much
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Lynn,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions for improvement, please feel free to reach out to our management team. Your insights are invaluable to us.

10/10 Excellent

Hammis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello Hammis,We appreciate you taking the time to share your feedback with us. Your comments have been passed along to our management team for further review. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Rodney,We are pleased to hear that you found our hotel to be nice. Thank you for your kind words, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value priced
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Randy,We appreciate your feedback and are glad you found our pricing to be a good value. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

10/10 Excellent

Stacy, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/28
Hello Stacy,We are thrilled to hear that you enjoyed your stay with us! Please don't hesitate to reach out if there is anything else we can do for you.

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Nathalia, We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all guest comments seriously and will share your review with our team for further improvement. Should you have any further concerns, please contact our management directly. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Keya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t give you your security deposit back
Stayed 1 night in Apr 2024
Response from management on 2024/4/25
Your security deposit hold is released at check-out. If you used a credit card the funds release within a few days. If you used a debit card, it can take up to 3 weeks for your bank to release funds. The length of time depends on your banks policy. Please check with your bank if the funds have not been released. Please note, you will not see a refund, the hold will release.

10/10 Excellent

A&A Quality

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/26
Hello A&A Quality,We are thrilled to hear that you enjoyed your stay at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience.

8/10 Good

Harold McLeod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have been Renovating for a long time
Stayed 3 nights in Apr 2024
Response from Manager on 2024/4/25
Hello Harold McLeod, We apologize for any inconvenience caused by our renovation process. Your feedback is valuable to us as we strive to improve our facilities. We hope you will consider staying with us again in the future to experience the updated accommodations firsthand.

10/10 Excellent

Brendalee

Liked: Amenities
My room was very clean and comfortable also the front desk personnel was very friendly and helpful. My family and I are planning to stay at the property on our next vacation, thanks for memorable experience.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Brendalee,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to ensure that all our guests feel welcomed and have a comfortable experience. We look forward to hosting you and your family again on your next vacation.

4/10 Poor

Rachel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately I can’t give a higher rating, solely because my room had an infestation of German roaches. In the evening I only noticed a couple of small ones, so zipped my luggage and didn’t worry about it. In the morning, they were all over the floors. Hopefully the property can get this under control. Otherwise, the staff was friendly and helpful, and the room was fine. It just needs to be bug free. :/
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Rachel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

Daine

Traveled with family and small children
Liked: Cleanliness
THIS PROPERTY THPARKING IS GREAT THE STAFF WAS WARM AND HELPFUL
Stayed 1 night in Feb 2024
Response from Manager on 2024/4/25
Hello Daine, We're glad you enjoyed our convenient parking and experienced our friendly staff during your stay. Should you have any further feedback or need assistance, please reach out to our management team directly. We appreciate your review and hope to welcome you back in the future.

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service
The property served its propose for what i need
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Philip, We appreciate your feedback and are glad to hear that the hotel met your needs during your stay. If you have any further comments or suggestions, feel free to contact our management team. Your input helps us enhance the guest experience.

6/10 Okay

Nathalie

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 2024/4/25
Hello Nathalie, We appreciate you choosing to stay with us recently. Should you have any concerns or suggestions, please feel free to reach out to our team. We look forward to the opportunity to welcome you back in the future.

8/10 Good

Crystal

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is very “tired”, but the staff was outstanding! We needed a post-cruise, pre-flight day room, and they got us into a room at 9:00am! Very accommodating and courteous. Unfortunately, without our own vehicle, we were in a very isolated area, so there wasn’t much to do. Great eatery next door, though, and free shuttle to the airport!!!!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Crystal, We appreciate your feedback on our accommodating staff and convenient shuttle service. While we're glad to hear you enjoyed the nearby eatery and the early check-in, we are sorry to hear you found the location isolated without your own vehicle. We aim to provide a comfortable stay for all guests and are pleased to have assisted with your early arrival.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Jorge,We appreciate you taking the time to share your positive feedback with us. Our team is delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. Safe travels and we hope to welcome you back soon!

8/10 Good

Jennifer, Las Vegas

Traveled with family
Liked: Staff & service
Disliked: Amenities
I chose to stay at this hotel because it offers free airport pick up from Fort Lauderdale and free shuttle service to the cruise port.. it was only to sleep in for the night before our cruise so it served its purpose. Nothing around this hotel.. an over priced food truck in the parking lot was the only dinner option. Luckily right next door was a another hotel that had a restaurant attached to it so we ate there.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Jennifer,We appreciate your feedback on your recent stay. It's great to hear you found our airport pick-up and shuttle service convenient for your pre-cruise stopover. We apologize for any inconvenience regarding dining options, but we're glad you were able to find an alternative nearby. We take all guest comments seriously to improve our services.

6/10 Okay

Vincent

Traveled with family
Room has microwave Refrig but only thin cheap plastic cup provided. Should have one glass/ceramic cup for tea/coffee and utensils
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Vincent, Thank you for sharing your feedback with us. We appreciate your suggestion for glass or ceramic cups and additional utensils in the room for a better experience. We have noted your comments and will share them with our team for future improvements. Your input is valuable to us as we strive to enhance our guest experience.

10/10 Excellent

Celina

Liked: Cleanliness, staff & service
Disliked: Amenities
I appreciated the shuttle to and from the airport and cruise port.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Celina,We are delighted that you found our shuttle service convenient during your stay. Your comfort and convenience are our priorities, and we hope it made your trip smoother. Please do not hesitate to reach out if you need further assistance with your transportation needs in the future.

2/10 Terrible

Yugeen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Yugeen, We apologize for any inconvenience you may have experienced during your stay. Please feel free to contact us directly to discuss any concerns further. We value your input and strive to make improvements for our guests' satisfaction.

4/10 Poor

Francis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible bedding
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Francis, We appreciate your feedback on the bedding and will share your comments with our team for their awareness. Your comfort is important to us, and we strive to address all guest concerns promptly for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Wojciech

On budget, transfer from and to the airport. Very good for cruisers who come one day earlier.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Wojciech,We are pleased to hear that you found our hotel convenient for your pre-cruise stay and appreciated our budget-friendly airport transfer service. Thank you for choosing us as your accommodation choice. Your feedback is valuable to us as we strive to provide a positive experience for all our guests.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Appreciate the kind staff.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Tammy,We are pleased to hear that you found our staff to be kind during your stay. Our team works hard to provide exceptional service to all our guests. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.