First we had to call 3 times for a pick up from Airport, that took an hour and 15 minutes, finally he got there and got picked up and he went to pick up others then road around the airport because he forgot someone, we were packed in there like sardines. Got to hotel got check in, hotel room was awful, dirty the AC didn't work right made a noise all night, no food to eat but expensive frozen food. The only good thing was the breakfast I will give that a 3, but for the 281.00 I paid for that stay was not worth it.