室外游泳池

羅德岱堡機場智選假日飯店 - IHG 旗下飯店的評分

3 out of 5

評論

8.4

非常好

10 分,有夠讚;1013 則評論中有 546 則" "
8 分,不錯哦;1013 則評論中有 257 則" "
6 分,一般般;1013 則評論中有 92 則" "
4 分,不太好;1013 則評論中有 60 則" "
2 分,很糟糕;1013 則評論中有 58 則" "

8.4/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

SONG

喜歡:整潔度、員工素質和設施服務
Overall it's good, but the water flow for shower is too small and the water temperature is too cold.
於 2024 年 4 月住了 2 晚
General Manager 於 2024年5月2日回覆
Dear Song, Thank you for taking the time to review your recent stay at our hotel. we are happy you enjoyed most of our services. However, we regret the issues you had with the shower, and we apologize for the inconvenience this has caused. We have discussed this appropriately, and steps are being taken to ensure this does not happen again. We hope you will revisit us so we can provide you with the seamless stay you deserve.Michael GillmerGeneral Manager

4/10 不太好

Ben,La Verne

喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
於 2022 年 2 月住了 1 晚

2/10 很糟糕

Erika

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We asked to be put on the list to check in early, sat for 5 hours until 2:30 and checked again. They conveniently had a room ready right when we said something. And then we got charged $50 for checking in 30 minutes early. There was also a very obvious prostitute in the pool area and nobody did anything about it. Our room smelled like mildew the carpet was moist. Only reason we didn’t ask for a different room is because we were just over it.
於 2024 年 5 月住了 1 晚

6/10 一般般

Erika

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月26日回覆
Dear Erika, We hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon.  Michael GillmerGeneral Manager

10/10 有夠讚

Éric

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good service and confortable place for vacation
於 2024 年 5 月住了 7 晚
Michael Gillmer General Manager 於 2024年5月24日回覆
Dear Éric, We are so happy you chose the Holiday Inn Fort Lauderdale Airport for your recent visit to this area. We are glad you enjoyed our exceptional services and will share your wonderful comments about our friendly service with our staff to know their efforts are noticed and appreciated by our guests. Thank you again for staying with us, and we hope to welcome you back soon!Michael GillmerGeneral Manager

6/10 一般般

ShellyAnn,Margate

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
The bed was so hard and we had hair all over the bathroom and in the towels.
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月23日回覆
Dear ShellyAnn, Thank you for taking the time to review your recent stay at our hotel. We regret any oversights on our part while preparing your room, and we apologize for any inconvenience this may have caused. We have discussed this appropriately, and steps are being taken to ensure this does not happen again. We are also sorry that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we are always happy to do whatever we can to make your stay as comfortable as possible. We appreciate your business and sincerely apologize that we did not provide you with a good night's sleep. We hope you will revisit us so we can provide you with the seamless stay you deserve!Michael GillmerGeneral Manager

6/10 一般般

sebastian

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
me parecio bueno pero el gym no da las espectativas y la limpiesa no la hacen deberian tender las camas pir lo menos
於 2024 年 5 月住了 6 晚
Michael Gillmer General Manager 於 2024年5月24日回覆
Dear Sebastian, Thank you for taking the time to review your recent stay at our hotel. We are glad overall you had a pleasant stay with us. However, we regret any oversights on our part while preparing your room, and we apologize for any inconvenience this may have caused. We have discussed this appropriately, and steps are being taken to ensure this does not happen again. We are also sorry for your disappointment with the gym, and we will share your comments with our team. We hope you will revisit us so we can provide you with the seamless stay you deserve!Michael GillmerGeneral Manager

8/10 不錯哦

frank

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 5 月住了 2 晚
Michael Gillmer General Manager 於 2024年5月23日回覆
Dear Frank, On behalf of our entire team at the Holiday Inn Fort Lauderdale Airport, thanks for the excellent rating! All of our associates work hard to deliver a great experience, and we appreciate you noticing their efforts. We enjoyed having you as our guest, and we hope to welcome you back soon on your next visit to Fort Lauderdale. Michael GillmerGeneral Manager

8/10 不錯哦

Daniel

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great overnight stay for a cruise. Airport shuttle free. Ship transport very inexpensive.
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月23日回覆
Dear Daniel, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for posting such a fantastic review of our hotel. It is a pleasure to read we exceeded all of your expectations and that you loved the convenience of our property and the shuttle service! We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 有夠讚

charles g

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
like location and pool area
於 2024 年 5 月住了 6 晚
Michael Gillmer General Manager 於 2024年5月22日回覆
Dear Charles, Thank you for choosing the Holiday Inn Fort Lauderdale Airport for your accommodations and for sharing your experience. We were delighted to read we provided you with a comfortable and quiet stay, and our convenience to the airport was perfect for your needs. Also, thank you for mentioning how much you enjoyed our beautifully landscaped outdoor area, complete with our sparkling tropical pool. It draws you outside to relax, read a book, or take a refreshing dip! We would love to welcome you again to Holiday Inn Fort Lauderdale Airport the next time your travels bring you back to our beautiful city.Michael GillmerGeneral Manager

8/10 不錯哦

Carolina

喜歡:整潔度、員工素質和住宿環境和硬體
Buen servicio , sugiero que cuenten con más personal que maneje el idioma españo
於 2024 年 5 月住了 5 晚
Michael Gillmer General Manager 於 2024年5月21日回覆
Dear Carolina, We are so happy you chose the Holiday Inn Fort Lauderdale Airport for your recent visit to this area. We will share your wonderful comments about our friendly service with our staff to let them know their efforts are noticed and appreciated by our guests. We have also taken note of your specific comments and will share them accordingly. Thank you again for staying with us, and we hope to welcome you back soon!Michael GillmerGeneral Manager

10/10 有夠讚

Thelusma

喜歡:整潔度、員工素質和住宿環境和硬體
Food
於 2024 年 5 月住了 3 晚
Michael Gillmer General Manager 於 2024年5月22日回覆
Dear Thelusma, Thank you for the great review of your stay at the Holiday Inn Fort Lauderdale Airport! We were pleased to read your compliments about the delicious meal you had while staying with us. Thank you for being our guest, and we hope to see you again when your travels bring you back to Fort Lauderdale!Michael GillmerGeneral Manager

6/10 一般般

Eryn

家庭旅遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
It is in a convenient location, the check in took a little longer than expected but they were extremely busy and very understaffed. Our check in was easy and the employee assisting us was very kind and professional. The room was on the average side, very outdated and felt very muggy even when we put the AC all the way down. There was hair in every single sheet, pillow case and towel which was horrifying. There were also hairs on the shower walls. Thank goodness I packed our own sheets, blankets and pillowcases and it was only for one night. I do not plan on ever staying at this hotel again as it was very lackluster and the cleaning done was subpar.
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月20日回覆
Dear Eryn, Thank you for taking the time to review your recent stay at our hotel. We are happy you loved our location as well as our devoted staff. However, we regret any oversights on our part while preparing your room, and we apologize for any inconvenience this may have caused. We have discussed this appropriately, and steps are being taken to ensure this does not happen again. We hope you will revisit us so we can provide you with the seamless stay you deserve!Michael GillmerGeneral Manager

10/10 有夠讚

Ellen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel overall. Very reasonably priced for all it has to offer. The back patio has a beautiful ambiance and the inside is clean and odor free. It is conveniently located behind a gas station and coffee shop. Parking is easy and free. There is a free airport shuttle every hour to and from Ft Lauderdale airport. Front desk receptionist is welcoming, informative, and accommodating. Breakfast was delicious and the wait staff are kind, friendly, and catering. Room is clean and everything from AC to hot running water worked properly. I enjoyed my stay and I will be back!
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月20日回覆
Dear Ellen, Thank you for choosing the Holiday Inn Fort Lauderdale Airport for your accommodations and for sharing your experience. We are glad you loved our well-kept property as well as our prime location and devoted staff. We are also pleased to know that you could take advantage of our convenient shuttle service and delicious breakfast. We would love to welcome you again to Holiday Inn Fort Lauderdale Airport the next time your travels bring you back to our beautiful city.Michael GillmerGeneral Manager

10/10 有夠讚

Mike

家庭旅遊
喜歡:整潔度和設施服務
Everybody was nice
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月20日回覆
Dear Mike, We are so happy you chose the Holiday Inn Fort Lauderdale Airport for your recent visit to this area. We will share your wonderful comments about our friendly service with our staff to let them know their efforts are noticed and appreciated by our guests. Thank you again for staying with us, and we hope to welcome you back soon!Michael GillmerGeneral Manager

8/10 不錯哦

Timothy

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Michael Gillmer General Manager 於 2024年5月19日回覆
Dear Timothy, On behalf of our entire team at the Holiday Inn Fort Lauderdale Airport, thanks for the excellent rating! All of our associates work hard to deliver a great experience, and we appreciate you noticing their efforts. We enjoyed having you as our guest, and we hope to welcome you back soon on your next visit to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 有夠讚

Cynthia

喜歡:整潔度、員工素質和住宿環境和硬體
The only thing I had a problem with was the water was cold…. I hate to take a shower in cold water
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月15日回覆
Dear Cynthia, Thank you for taking the time to review your recent stay at Holiday Inn Fort Lauderdale Airport, and we are happy you enjoyed most of our services. However, we apologize for the inconvenience you had due to shower water. We have discussed this appropriately, and steps are being taken to ensure this does not happen again. We hope you will revisit us so we can provide you with the seamless stay you deserve!Michael GillmerGeneral Manager

10/10 有夠讚

Vincent

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’ve stayed at this property several times and I always find it the nice and quiet. The staff are always friendly and very helpful.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月14日回覆
Dear Vincent, Thank you for choosing Holiday Inn Fort Lauderdale Airport and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Michael GillmerGeneral Manager

2/10 很糟糕

Kevin

不喜歡:設施服務和住宿環境和硬體
This place is like a truck stop Motel. Old dusty sticky and smelly
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月14日回覆
Dear Kevin, Thank you for taking the time to evaluate our hotel. We are sorry you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Michael GillmerGeneral Manager

10/10 有夠讚

Gis

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy buena la limpieza. El servicio también. La piscina limpia y muy acojedora
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月14日回覆
Dear Gis, Thank you for choosing Holiday Inn Fort Lauderdale Airport and sharing your experience. We are glad you liked our well-maintained hotel and that you enjoyed spending your time at our beautiful pool. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Michael GillmerGeneral Manager

10/10 有夠讚

Robyn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the pool and patio area are lovely.
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月14日回覆
Dear Robyn, Thank you for choosing the Holiday Inn Fort Lauderdale Airport for your accommodations and for sharing your experience. It is always great to learn that a guest has enjoyed their time with us. We love that our tranquil rooms provide a relaxing experience for our guests with full-service amenities to enjoy. Also, thank you for mentioning how much you enjoyed our beautifully landscaped outdoor area, complete with our sparkling tropical pool. It draws you outside to relax, read a book, or take a refreshing dip! We would love to welcome you again to Holiday Inn Fort Lauderdale Airport the next time your travels bring you back to our beautiful city.Michael GillmerGeneral Manager

10/10 有夠讚

Debra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月14日回覆
Dear Debra, Thank you for the perfect rating. We are glad you had a wonderful time at Holiday Inn Fort Lauderdale Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Michael GillmerGeneral Manager

10/10 有夠讚

Amanda

喜歡:整潔度、員工素質和住宿環境和硬體
We had a great stay! Thank you
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月13日回覆
Dear Amanda, Thank you for choosing Holiday Inn Fort Lauderdale Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Michael Gillmer,General Manager

10/10 有夠讚

Todd

喜歡:整潔度、員工素質和住宿環境和硬體
Arrived at the airport and called the front desk about 10:20 to let them know we needed to utilize the airport shuttle to the hotel a lady answered this is on 510 she said that she would let them know and as soon as we collected our luggage to give her a call back I gave her my name and she also took my telephone number about 5 minutes later I called her back told her we had secured our luggage and she said okay he is on his way went down to the shuttle arrival location met another lady there with two teenagers that were also waiting to come to the same Hotel gave her the phone number to the hotel she also called directly in front of me and said that she was also waiting and was told that the traffic was thick and that the gentleman was on his way we waited together about another half an hour all together I would say we waited about an hour and the shuttle never came other shuttles came went and came back and still no shuttle from Holiday Inn I called the front desk again at this point it was about 11:20 got a gentleman because shift changed had happened and he said that the driver was already gone that he doesn't work past 11:00 I let him know that we called it 10:20 and the lady I spoke to took my name and phone number and said he was on his way and he said he had no record of that we ended up having to get an Uber to the hotel but once we got here the gentleman did refund or Uber charge which was very nice and very unexpected and we had a wonderful stay otherwise at the hotel the amenities were nice the bed was very comfortable and I had no complaints about the cleanliness of the room or the property all in all I would stay here again
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月13日回覆
Dear Todd, Thank you for sharing your experience with Holiday Inn Fort Lauderdale Airport. We apologize for the inconvenience you faced with the airport shuttle service. It's disappointing to hear about the miscommunication and the delay in the shuttle's arrival. Your feedback is crucial, and we will address this issue with our team to prevent similar occurrences in the future. Additionally, we are pleased that our associates refunded your Uber charge and that you had a wonderful stay otherwise. We appreciate your kind words about our amenities, comfortable beds, and cleanliness. It's our goal to provide exceptional service, and we hope to have the opportunity to welcome you back for a smoother experience in the future.Michael Gillmer,General Manager

10/10 有夠讚

Lilly-Ann

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月11日回覆
Dear Lilly-Ann, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn Fort Lauderdale Airport, and we look forward to welcoming you back soon. Michael Gillmer,General Manager

8/10 不錯哦

NICOLAS

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月9日回覆
Dear Nicolas, Thank you for choosing Holiday Inn Fort Lauderdale Airport an for your positive rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Michael Gillmer,General Manager

8/10 不錯哦

Ashley

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was clean, room nice size. The kids loved the pool. Only issue was water pressure.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月7日回覆
Dear Ashley, Thank you for choosing Holiday Inn Fort Lauderdale Airport for your recent stay and for sharing your observations. We are delighted to hear that you enjoyed your stay with us! It is wonderful to know that you found the property well-maintained and the accommodations spacious. We are especially pleased that the kids loved the pool—it's always great to provide a fun and enjoyable experience for the whole family. However, we are sorry to hear that the water pressure didn't meet your expectations during your recent visit. Your comfort is important to us, and we apologize for any inconvenience this issue may have caused. Our team will address this to work on improving this for future guests. We hope you will consider giving us another chance in the future to prove this is not typical of our usual service. Michael Gillmer,General Manager

10/10 有夠讚

Jordan,Vero Beach

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff, free parking , restaurants open till 10 pm and a I was provided an outside ordering service for food open till 4 am!
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月6日回覆
Dear Jordan, Thank you for choosing to stay with us at Holiday Inn Fort Lauderdale Airport and for sharing your review. We are delighted to know that our courteous associates and various amenities like like restaurants and parking, enhanced your time with us. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Michael GillmerGeneral Manager

10/10 有夠讚

Katrina

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月2日回覆
Dear Katrina, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for posting such a fantastic review of our hotel and staff. It is a pleasure to read we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 有夠讚

Lisa

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I would definitely stay here again.
於 2024 年 4 月住了 1 晚
GENERAL MANAGER 於 2024年4月30日回覆
Dear Lisa, On behalf of our entire team at the Holiday Inn Fort Lauderdale Airport, thank you for the excellent rating! All of our associates work hard to deliver a great experience, and we appreciate you noticing their efforts. We enjoyed having you as our guest, and we are excited to welcome you back soon on your next visit to the area. Michael Gillmer,General Manager

10/10 有夠讚

Tara

喜歡:住宿環境和硬體
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月28日回覆
Dear Tara, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Fort Lauderdale Airport, and we look forward to welcoming you again soon.Michael GillmerGeneral Manager

8/10 不錯哦

Said

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Necesitan personal Que hable español
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月24日回覆
Dear Said, Thank you for choosing Holiday Inn Fort Lauderdale Airport and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we apologize for the service shortfalls you experienced, and we will share your comments with the appropriate teams as we strive to enhance our guest experience at all levels. Thank you again for your feedback, and we look forward to your return visit. Michael Gillmer,General Manager

8/10 不錯哦

Carlos

喜歡:整潔度、員工素質和住宿環境和硬體
Nice pool area
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月22日回覆
Dear Carlos, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport. It is a pleasure to read that you enjoyed our refreshing pool area, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 有夠讚

Lisa

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very accomadating and helpful. Breakfast was delicious and everything we needed was provided for.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日回覆
Dear Lisa, Thank you for taking the time to share your review of Holiday Inn Fort Lauderdale Airport. We are thrilled you enjoyed our delicious breakfast and the courteous service provided by our associates. Once more, thank you for your compliments, and we hope to see you again soon!Michael GillmerGeneral Manager

8/10 不錯哦

Orlando

Esta bien, tiene las arias sociales bien bonitas y la piscina también.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月21日回覆
Dear Guest, Thank you for including Holiday Inn Fort Lauderdale Airport in your travel plans. We are glad you had a great time at our beautiful pool and that you loved all that we offer here. We appreciate your feedback and look forward to you staying with us again on your next visit to the area. Michael Gillmer General Manager

10/10 有夠讚

Devon

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月17日回覆
Dear Devon, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Fort Lauderdale Airport. We look forward to your return and wish you all the best with your future travels. Michael Gillmer General Manager

8/10 不錯哦

Lesley

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dining area was a bit small. Other than that. It was a good stay
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月16日回覆
Dear Lesley, Thank you for choosing Holiday Inn Fort Lauderdale Airport and sharing your experience. We appreciate your feedback regarding the size of the dining area. Our goal is to provide a comfortable stay for all our guests, and we have shared your comments with the appropriate individuals. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Michael GillmerGeneral Manager

4/10 不太好

Venkata Prashanth

喜歡:員工素質
不喜歡:住宿環境和硬體
The bath tub was old with stains, the room had patch work done on the walls. The carpet was dirty and the floors were sticky.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月9日回覆
Dear Mr. Prashanth, Thank you for your recent stay at our hotel. We apologize for the housekeeping issues you endured during your time with us and for the inconvenience these caused you. We have discussed these appropriately, and steps are being taken to ensure these do not happen again. We are grateful for your patience and hope you will revisit us so we can provide you with the seamless visit you deserve. Michael Gillmer General Manager

10/10 有夠讚

Belinda

於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月28日回覆
Dear Belinda, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Holiday Inn Fort Lauderdale Airport.Michael GillmerGeneral Manager

10/10 有夠讚

Flossie

於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月27日回覆
Dear Flossie, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for posting such a fantastic rating of our hotel. It is a pleasure to read we exceeded all of your expectations! We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 有夠讚

Piotr

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Hotel location is a bit remote.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月6日回覆
Dear Piotr, Traveling can be challenging enough, so we, at the Holiday Inn Fort Lauderdale Airport, strive to make it stress-free for all our guests! We were delighted to read we provided you with a comfortable and quiet stay, and our convenience to the airport was perfect for your needs. Should your travels bring you back to Fort Lauderdale, it would be our pleasure to host you again.Michael GillmerGeneral Manager

10/10 有夠讚

Yvonne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Shuttle picked us up with no problems. Room clean and quiet. Pool and hot tub nice and not busy. Would stay again.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月6日回覆
Dear Yvonne, Thank you for choosing Holiday Inn Fort Lauderdale Airport. We are glad you had a perfect stay and that our well-kept accommodations and on-site amenities met your expectations. It is also good to see that you were able to take advantage of our convenient shuttle service. Thank you once more for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Michael GillmerGeneral Manager

10/10 有夠讚

Andrew

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely pool area
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月31日回覆
Dear Andrew, Thank you for choosing the Holiday Inn Fort Lauderdale Airport for your accommodations and for sharing your experience. It is always great to learn that a guest has enjoyed their time with us and that you most notably enjoyed our beautifully landscaped outdoor area, complete with our sparkling tropical pool. It draws you outside to relax, read a book, or take a refreshing dip! We would love to welcome you again to Holiday Inn Fort Lauderdale Airport the next time your travels bring you back to our beautiful city.Michael GillmerGeneral Manager

10/10 有夠讚

Jeff

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed this place! The staff was really courteous and was really on top of any of our needs. I want to go back right now.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月31日回覆
Dear Jeff, We are so happy you chose the Holiday Inn Fort Lauderdale Airport for your recent visit to this area. We will share your wonderful comments about our friendly service with our staff to know their efforts are noticed and appreciated by our guests. Thank you again for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Michael GillmerGeneral Manager

8/10 不錯哦

Elizabeth

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was traveling alone with my 2 young sons and our flight kept getting delayed. We didn’t get to FLL until midnight. I booked HI online and was greeted by Adora, who made my sons and me feel so welcome, cared for and safe. We got a great night’s rest and then able to conquer the rest of journey refreshed.
General Manager 於 2024年3月29日回覆
Dear Elizabeth, Thank you for taking the time to share your kind review of Holiday Inn Fort Lauderdale Airport. We are thrilled everything was perfect for you and your kids, and your stay exceeded your expectations! Thank you for mentioning our staff, particularly Adora. She is a true asset to our team, and we will be sure to share your compliments with them. Once more, thank you for your compliments, and we look forward to seeing you again soon.Michael GillmerGeneral Manager

10/10 有夠讚

Linda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Reasonably priced hotel. Clean rooms, friendly staff.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月26日回覆
Dear Linda, We are happy your stay at the Holiday Inn Fort Lauderdale Airport was such a pleasant experience and that you found us to be a good value. We were thrilled to read that your room was perfect in every way and that our thoughtful associates also met your expectations. Thank you again for your kind comments, and we look forward to welcoming you back on your next trip to Fort Lauderdale!Michael GillmerGeneral Manager

10/10 有夠讚

Daniel

喜歡:整潔度
Excelente atención, ubicacion perfecta ,, habitaciones limpias completamente recomendado
於 2024 年 3 月住了 2 晚
Managing Director 於 2024年3月25日回覆
Dear Daniel, Thank you for your recent stay at the Holiday Inn Fort Lauderdale Airport and for posting such a fantastic review of our hotel and staff. It is a pleasure to read you were impressed with your room and that our location was perfect for your needs! We enjoyed having you as our guest, and we hope to see you again on your next trip to Fort Lauderdale. Michael GillmerGeneral Manager

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel and staff. Wish the information stated clearly that you have to call for the shuttle to pick you up at the airport. They do not circulate like the other hotels. Would stay here again
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月18日回覆
Dear Patricia, Thank you for choosing Holiday Inn Fort Lauderdale Airport. We are glad you had an overall pleasant stay and that our well-kept property and courteous associates exceeded your expectations. However, we regret the inconvenience caused due to some confusion regarding the shuttle service. Feedback like yours gives us valuable insight to improve our guest experience; therefore, we appreciate all of your comments. Thank you again; we hope you will revisit us in the future.Michael GillmerGeneral Manager

10/10 有夠讚

Graham

於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月6日回覆
Dear Graham, Your kind rating made our day! We are dedicated to providing every guest with a great experience at Holiday Inn Fort Lauderdale Airport, and we appreciate you taking the time to leave your feedback. We look forward to seeing you again soon.Michael GillmerGeneral Manager

2/10 很糟糕

Hernan

不喜歡:整潔度、員工素質和住宿環境和硬體
Its a 2 star hotel don’t expect anything else.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月17日回覆
Dear Hernan, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Michael GillmerGeneral Manager