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Sitting at the bar, the bar tender had to keep taken breaks to smoke pot. The whole property smelled like smoke and pot. Rooms are very old and outdated. Upgrade to have a so called suite all it was, was a full size refrigerator in the middle of the room. Definitely not worth the money
Rooms are spacious, all the staff are individually very sweet. It is amazing at the bottom of the ocean. Parking is free. Everything you need is within a 10-minute walk: bars, restaurants, shopping places. I loved the energy of the hotel. Lots of love and thanks to Norman Corren and especially Funda. I miss you, hope to see you soon! 💃
Your staff is Fantastic ! The Rooms are fantastic The girls are friendships are From Kindergarten and to high school and college They were so happy and loved the rooms
Michael
Stayed 3 nights in Apr 2024
Response from Geo on 2024/4/24
Thanks for staying with us :)
4/10 Poor
Ana Isabel
Traveled with family and small children, Traveled with family
Welcome to discounted off season rates, if they are expensive for you , I will Highly recommend staying away from the Beach area Hotels. Thanks for passing by.
Really deceiving,they show something on line when you get there totally different
yolette
Stayed 2 nights in Apr 2024
Response from Tom on 2024/4/16
The pictures are the same on line as they are. They are not even professionaly touched up. some people get confused by looking at dozens properties unfortunately. Nothing deceiving about dscribsions or pictures my dear. But thanks for pasing by.
The outside was nice and clean. Nice palm trees , pool everytning was set up nice. The rooms were clean. Love that there was an elevator to go up to the 3rd floor. Nice bar outside by pool. Quiet && safe.
There was roaches and bed bugs, the lady at the fromt desk was rude and tried to say we brought the bugs there…..
Shakenia
Stayed 2 nights in Mar 2024
Response from Tom on 2024/3/28
Yes- she was right, we don't have any bugs, unless you brought them with you and took them with you !Rooms are inspected very carefully, and was inspected after you comment- by four department heads/managers - this is a serious issue -everything was cleared as false alarm!Its the tropics you may get some kind of bug if you let doors open , PLEASE identify before you make accusations!!!
Thankful we only stayed 1 short night. Room smelled terrible, very musty, mold obviously painted over on the ceiling. A few dehumidifier’s would help greatly! Beds were advertised as memory foam, they were hard springs. They are trying, but it’s definitely more of a spring break flop spot.
Amy
Stayed 1 night in Mar 2024
Response from Geo on 2024/3/25
Pease read the correct hotel literature and try remember the correct hotel facilities before posting
Bed was not clean. When we asked
the manager to change rooms he got very nasty finally after fighting with us for 20 minutes he finally gave us a new room
KeriLynn
Stayed 1 night in Mar 2024
Response from Tom on 2024/3/28
There was nothing actually wrong with the bedding, that's why there was an issue , your husband also mentioned you do this to every hotel you go to , ?1?
My god this was a pit we left before spending the night everything they advertised was not true restaurant was only open from 8-10 am pool I’ve seen hot tubs bigger we didn’t feel safe at all noisy. They say free cancellation but only till 24 hrs before you get there. People need to be truthful even by reviewing them.
Juli
Response from Tom on 2024/3/28
The literature and pictures are correct and the pictures are not even professionally touched up . everything is very truthfull and correct, You may just need to pay attention more to the time of the year - Spring Break ! This is crazy busy time in south Florida and it could be bit noisy, we are not a sanatorium.:))
Very friendly and helpful staff from check in to check out … the only issue was the Tiki Bar music until 12am or more … the music so loud it was heard through the walls. My recommendation request to stay to the far right of the hotel opposite of the pool and Tiki Bar.
The pool was heated, and we were given chairs and towels for the beach. It was across the street from the beach entrance. I'll want to go next week there.
Didn't like the noise of people at an outside bar. It was suppose to stop at 11 pm but lasted longer.
great place that i enjoyed staying at. My only complaint is they dont have an iron for your clothes in the whole place. Besides for that i enjoyed it !!!
Richard Michael
Stayed 4 nights in Feb 2024
Response from Tom on 2024/4/3
Thanks for staying with us :)
4/10 Poor
Jane
Traveled with partner
2024/2/28
Liked: Staff & service
Disliked: Property conditions & facilities
It is across the street from the beach. The lady at the front desk was very pleasant. No sandwich restaurant like advertised. Pool was not heated. VERY outdated. Tons of smoking guests. Drinks were very expensive at the bar. $12 for a margarita! A/C is regulated at 72 degrees! Windows don’t open to let in fresh air. This was one of the cheapest places to stay in the area with a pool and close to the beach. Pool lounger chairs were nice.
Place was okay- it definitely needs a nice new renovation inside the bedrooms bcs its very dated. Area was nice, lots of palm trees and plants. Landlord is very nice place ran by family.
ardita
Stayed 6 nights in Feb 2024
Response from Tom on 2024/4/3
Thanks for staying with us :)Its a Retro 80's Miami - South Beach Hotel - we try to keep it that way by restoring things to original ambience .Naturally it doesn't look brand new but its updated and we are keeping up with updates etc.
10/10 Excellent
Zana
Traveled with family and small children, Traveled with group