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Reviews of Comfort Inn Oceanside Deerfield Beach

2.5 out of 5
Comfort Inn Oceanside Deerfield Beach
50 South Ocean Drive (A1A), Deerfield Beach, FL

Reviews

7.0

Good

Rating 10 - Excellent. 249 out of 1003 reviews" "
Rating 8 - Good. 328 out of 1003 reviews" "
Rating 6 - Okay. 209 out of 1003 reviews" "
Rating 4 - Poor. 107 out of 1003 reviews" "
Rating 2 - Terrible. 110 out of 1003 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Liked: Staff & service
Bad internet connections, tough to work from the room.
Stayed 5 nights in Apr 2024
Response from gail on 2024/5/1
Dear Sir,Thank you for taking the time to review your stay with us at the Comfort Inn Oceanside. We spologioze that you could use our nomslly intetnet servie. We will share this with our team, Your comments are very important. Thank you again. Safe travels .

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
A/C wasn’t working.
Stayed 1 night in Apr 2024
Response from gail on 2024/4/29
Thank you for taking the time to comment on our survey. We do always have corrective changes when we know of any maintenance issues. We apologize and will share this with ourbteam. We invite you to book another stay with us again in the future, so we can show you a much better experience.

6/10 Okay

kris

Coffee lousy. No beach chairs. Breakfast lousy. Good location.
Stayed 2 nights in Apr 2024
Response from hgail on 2024/4/29
Thank your being our giuest. I am very suprises that you did not like our coffee. Beach chairs are complimentary and available first come first serve. Thank you for enjoying our locatioin. We hope you can visit with us in the future and experince our ususal wonderful stay. in the future.

4/10 Poor

Aura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smells weird and the shower didn´t work and we realized in the middle of the night so it was terrible
Stayed 1 night in Apr 2024
Response from gsil on 2024/4/29
Dear Aura,Thank you for your eview. Your feedback is very important to us. We are always seeking to improve in our areas. as well. It was a pleasure having you here with us.

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Near to the beach, clean, the staff friendly
Stayed 1 night in Apr 2024
Response from gail on 2024/4/26
Thank you for your comments regarding the Comfort inn Oceanside. We try everyday to wow our guest postively. We hope that you will visit with us again on your next tay. Thank you for making our day. We will dhare yoyur cinnnets with staff and management.

10/10 Excellent

Steve

Business traveler
Liked: Amenities, property conditions & facilities
A hidden gem
Stayed 2 nights in Apr 2024
Response from gail on 2024/4/22
Thank you for your review. We are pleased our hotrl suited you on you stay at our area. It was a pleasure havinbh you here. We hope that you will visit with us in thr future.

6/10 Okay

Kiomara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amenities in the bathroom very poor. Not enough towels. Only two towels, not enough and especially been closed to the beach
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/21
Thank you for staying with us !!Please come back to visit again in the future.

4/10 Poor

Meredith

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/21
Hello- thank you for your business !Please come back to stay with us again in the future.

10/10 Excellent

Mary

Liked: Amenities
Very close to beach perfesr
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/10
Thank you very much for choosing our hotel to stay at.We appreciate your business and hope you will come back again in the future !

2/10 Terrible

jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/8
Thank you for staying at our hotel.We are sorry you did not enjoy our enjoy our facility and services offered.We hope you will try us again in the future.

4/10 Poor

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient location close to the beach. Unfortunately the property condition is poor. The main issue are the doors, in order for the room doors to close and remain locked everyone has to slam the doors. For this reason there’s so much noise throughout the night. Another issue was the limited items available during breakfast, it is not how they try to advertise it! The only fruit available were oranges, for carbs they only had English muffins, they only had power coffee creamer and no forks on our first morning at the hotel. At some point the elevator was out of service and during checkout I wasn’t able to receive a copy of my receipt because the system “was down”.
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/8
Thank you for staying at our hotel !We will use your comments to help us improve our operations. I apologize for any inconveniences you encountered during your visit.

6/10 Okay

crystal

Check in was painfully slow at 1030pm Hallways are hot and dingy Good location Beds comfy
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/4
Thank you for your business!Please come back again in the future to enjoy the great Deerfield Beach area.

2/10 Terrible

Galloway

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a DUMP, don't be fooled by the next to the beach location. Best thing for this hotel is to bulldoze it and build a new one. Dirty room with hair in the shower, mirror falling off the wall, no blankets on the bed or in the room, the list goes on. Staff could care less about helping when you ask for something. Spend a little extra and stay at a nice hotel.
Stayed 2 nights in Mar 2024
Response from gail on 2024/4/3
Dear M. Galloway,Thank you for offering feedback about your recent stay experienceat our hotel. Your comments are important to us. We will shar with our managrment and staff. Our team hopes that givenj another opportunity you may reconsider allowing us to host you again.

2/10 Terrible

TurboManny

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 2hrs and checked out immediately after smelling urine on the bed blanket. Horrible experience. Such a shame.
Stayed 1 night in Mar 2024
Response from gail on 2024/4/3
Dear Mr Turbo Thank you for taking a moment to leave us a review.. We are sorry to hear about your disappointing experience with us, as it is it is always our intention to provide greta customer service. Please accept our sincere apologies that we did not live up to your expecations on this occasion. We hope you have safe travel in the future.

2/10 Terrible

Antonina Ewa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from gail on 2024/4/3
Ms Ewa, thank you for offering feedback about your recent stay at our hotel. We are sorry you were disappointed with your service and accommodations.. While not a typical occurence for our guests poor your scoring our hotel. ,we will share with our team, Kind regards and safe travel in the future.

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft clean bed.
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/30
Thank you for staying with us !Please come back to visit again in the future.Todd Benner - General Manager

8/10 Good

Yvonne

Stayed 3 nights in Mar 2024
Response from gail on 2024/4/16
Good day Yvonne, Thank you for choosing Comfort Inn Oceanside, Deerfield Beach and reviewing your stay with us. Your imput is very impottant to us. We can not wait to welcome you back to our atea .

6/10 Okay

Nataliia

Traveled with family
the room is small, there is nothing to breathe. Two beds do not look like a queen, but like a twin. the floor is dirty, the faucet in the bathroom does not work well, to which I was told that everything works fine. I bathed either with hot or cold water. I stayed for 1 plus 3 days and no one came to clean. I was charged twice for cleaning.
Stayed 3 nights in Mar 2024
Response from General Manager on 2024/3/23
Thank you for staying at our property !We apologize for any inconveniences you experienced during your visit.Our guest rooms have TWO double full size beds in them, they are not advertised as queens.Thanks again for your business.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dark, smelled like chemicals. Not comfortable at all
Stayed 3 nights in Feb 2024
Response from gail on 2024/3/15
Thank you for being our guest. Your comments will be shared with our staff and management. Cleanilness is a Priority. We apologize that your stay is not how you wished. We hope you will give us another opportunity make your stay enjoyable that you deserve.

6/10 Okay

Kenneth

Traveled with partner
Check-in was very slow. Hallways and carpeting old and dirty and need to be replaced. Room was good and seemed pretty clean. Owners seem to be trying to provide a good experience, but it needs some work.
Stayed 1 night in Mar 2024
Response from gail on 2024/3/13
Thank you for taking the time to share your comments regarding your stay with us. Our guests are very important to us. We will share your information with our staff and management.

8/10 Good

Christopher

Stayed 2 nights in Mar 2024
Response from gail on 2024/4/3
Dear Christopher,Thank you for being our guest . We apprediate your taking the time to answer our survey request. While we were g;ad that you welcomed the friendly service our team provides,we're sorry to hear we failed to meet your expectations. Please accept our apologizes for any issuess that occured during your stay. We hope you will consider staying with us the next time you are in the area and allowing us the opporunity to deliver a more enjoyable exoerince.

6/10 Okay

Kenny

Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/30
Thank you for your business!Please come back to stay with us in the future.

2/10 Terrible

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Like. No like it was dirty. Hair all over the shower and sink. All night you could hear the ice machine, drop ever 30 minutes. BOOM. Never again
Stayed 1 night in Mar 2024
Response from General Manager on 2024/3/4
Hello John,Thank you for staying with us!I am so sorry to hear that the ice machine on your floor kept you up at night. I apologize and wish you could have told us earlier and we could have possibly moved you to a different room.We hope you will return to stay with us again in the future for we are the value leader of our area.Thank you again.

10/10 Excellent

Nicholas, Miami Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice to see an old property be so clean. Haven't slept that good Ina hotel Ina while....great job to the little lady at the front desk. She was quick and cool
Stayed 1 night in Feb 2024
Response from Gail on 2024/2/23
Thank you for being our guest. We appreciate your comments. We will share with our staff.. Thank you for making my day!!

2/10 Terrible

Diane, falls church

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO ONE WHO NEEDS GRAB BARS IN THE SHOWER SHOULD STAY HERE. NO ADA ACCOMMODATIONS. THEY SERVED UNHEALTHY MARGARINE NOT BUTTER FOR YOUR TOAST. THERE WAS NO CREAM FOR YOUR COFFEE. THE CHAIRS HAD TEARS IN THEM. ICE MACHINE NOT WORKING, ELEVATOR VERY SLOW. LOTS NEEDED TO BE FIXED. to protect your reputation, Expedia. you should remove this hotel as one of your selections.
Stayed 3 nights in Feb 2024
Response from General Manager on 2024/2/21
Thank you for your comments.We will look into the items you mentioned to make positive changes.Please come back to see us again.

2/10 Terrible

Karla

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is sort of a cheap motel, the pictures online are very deceiving. The pool is really small and is not like it looks in pictures. There is not even a decent lobby area. The only good thing is location since it’s close to the beach. Restroom tub had mold on it, carpet looks old and dirty.
Stayed 1 night in Feb 2024
Response from gsil on 2024/2/19
Thank you for being our guest. We appreciate your taking the time to comment on your stay. Your comments will be brought to our management' s attention. . We apologize that your stay was not as as you had wished. Should yoube in our area please give us another chance. Hope you have a wonderful rest of the year.

2/10 Terrible

Manuela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re reading this, it’s a sign you should not stay there. Aside from the proximity to the beach, this is the worst place I’ve seen. They don’t have breakfast as they claim, the staff and manager are unprofessional rude and will try to squeeze out every penny out of you. Whatever money you give them, they’ll hold on to it desperately. I felt sad for the property, inhospitable staff, desperate vibe and repairs needed across the whole property. I wanted to leave after the first night when I was woken up by their staff multiple times because they were too loud in the hallways multiple times, front desk had poor attitude, manager did not give me back my money for future nights despite the inconveniences they caused and I had to stay there since I spent close to $1000. This property is by far the worst I’ve been at. If you’re reading this do yourself a favor, pay a little more or stay inland to have a better vacation and surrounding atmosphere. The managers need to be trained in better hospitality and handling inconveniences or else they will lose this property and lose business and the jobs of their staff.
Stayed 4 nights in Feb 2024
Response from General Manager on 2024/2/17
We are sorry you did not enjoy our great property.Our hotel is very clean and well maintained. I do not understand your complaints. We assisted you with a free lunch as empathy for the ice machine traffic that was during the day hours and not late at night. Guests need to use the ice machine. I am sorry it bothered you. Everyone who assisted you including management was very polite to you and not as you state.Thank you,Comfort Inn Deerfield Beach, Florida

6/10 Okay

Earl

Stayed 2 nights in Feb 2024
Response from General Manager on 2024/3/23
Thank you for your business, we appreciate you!Please come back to see us again in the future.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience
Stayed 3 nights in Feb 2024
Response from General Manager on 2024/2/10
Thank you for your business !We are sorry to hear you did not enjoy our services and facility during you recent stay at our hotel.We hope you will try us again in the future for we can do better.

6/10 Okay

Kevin, North Miami Beach

Disliked: Staff & service, property conditions & facilities
The property was ok. I didn’t like finding out about the $15/day parking fee when I arrived. The women at the property told me it is in the Expedia listing. But I had to look all the way to the end of the ad to find it.
Stayed 1 night in Jan 2024
Response from General Manager on 2024/2/5
Thank you for staying at our property !We appreciate your business.Please come back to see us again in the future.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Horrible place. False advertisement. Will not recommend. Old and broken down. Refrigerator broke when I tried to open it.
Stayed 2 nights in Jan 2024
Response from Gail on 2024/1/16
Thank you for being our guest. Your comments are very important to us. It let's us know areas that we need to address. We apology for the your issues you commented on. We hope that you have safe r travel this yrar..

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Hotel is a bit dirty and run down. Location is just ok. But I do like its close proximity to the beach. Am not a fan of the immediate surrounding area, though.
Stayed 2 nights in Jan 2024
Response from gail on 2024/1/16
DearJacobThank you for tsking the time to let us know about your visit. It is good hear that you liked our close beach. We hope you will consider staying with us again in the future.

4/10 Poor

Stuart

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Unbelievably long check in process that lasted over 20 minutes. Was told there was a 2 for 1 drink voucher but wouldn’t get it as bar was shut. When I asked if I could use the following day I was given a look and no reply. The room was tired and one of the room had insects under the refrigerator. Not bed bugs but a number of them and enough to cause concern. The hotel handled that issue very well and gave another room. Overall the reason for booking the hotel is that it’s on the beach and the area is excellent. Therefore it is definitely value for money in that respect
Response from General Manager on 2024/1/10
Thank you for your business !I apologize for the issues you encountered with our services and facilities. Your comments will be used as a training tool to better our operations.Please give a another try in the future. We can do better.

10/10 Excellent

niceia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I booked this stay, I read many bad reviews and only 1 good, but the response where always there, and they where trying to complete renovation. I know how hard that is, and on top of that people criticizing. I was there for one night only and it was a good experience Hotel really is going through a major renovation And will look very good after. good location, and for the price? Good luck to you guys!
Stayed 1 night in Jan 2024
Response from General Manager on 2024/1/10
Dear Niceia,We appreciate your kind words regarding your stay with us at Comfort Inn Oceanside Deerfield Beach and your patience as we continue to upgrade our facilities. It was a pleasure having you visit, and we look forward to seeing you again soon!

8/10 Good

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An OK stay for the value
Stayed 2 nights in Jan 2024
Response from General Manager on 2024/1/10
Thank you for staying at our hotel.We are happy you enjoyed your visit.

6/10 Okay

Monica

Liked: Amenities
Disliked: Property conditions & facilities
Advantages: The service from the employees was good and courteous. Good continental breakfast. Good location. Disadvantages: They need to remodel the rooms, and hotel in general. They only have one old elevator for the use of all customers in the entire building. The sleeping mattress were old and uncomfortable.
Stayed 2 nights in Dec 2023
Response from General Manager on 2024/1/10
Dear Monica,Thank you for sharing your review. We're glad you enjoyed starting your day with our complimentary breakfast. Feedback is always appreciated, and we'll consider your thoughts on our accommodations as we plan for the future. Despite this, it's wonderful you liked our terrific location, one block from the ocean and a 10-minute walk to a fishing pier. Safe travels, and we hope to see you again.

4/10 Poor

Sabine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for being outdated and worn out looking, the place is due for a facelift , I would not go back , the young lady at check in was not helpful at all, poor training and no people skills
Stayed 1 night in Dec 2023
Response from General Manager on 2024/1/3
Thank you for staying with us. I will be going over your comments to help me improve our services and facilities.We appreciate your business.Todd Benner - General Manager

6/10 Okay

Melanie

Traveled with family and small children
Hotel is within walking distance of many shops, restaurants, and beach. Hotel is definitely in need of upgrades and deep cleaning. Sheets were clean, beds were comfortable. I was willing to overlook many things due to the price and location.
Stayed 4 nights in Dec 2023
Response from General Manager on 2024/1/4
Dear Melanie,Thank you for being our guest and for taking the time to share your valuable feedback. While we are happy you enjoyed our comfortable bed, prime location, and overall great value, we are sorry you had some concerns. Please know we are always working to improve and hope to have the pleasure of welcoming you back and impressing you further.

8/10 Good

Naga Venkata

Stayed 1 night in Dec 2023
Response from General Manager on 2024/1/1
Thank you for your business !!We hope you will return again in the future.

6/10 Okay

Arthur

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room furniture was falling apart, hot water was enough to make a hot cup of tea. The toilet required up to three flushes and water would still not clear up. Towels had small hair shavings imbedded in the threads. Black mold through-out. I could not get any sleep due to the snoring in the next room which was not properly sealed offed at the adjoining door access. The location and parking is a plus, you don’t have to wait for valet to get your car.
Stayed 4 nights in Dec 2023
Response from General Manager on 2023/12/28
Thank you for your review after your stay at our property !I will use your comment to improve our product and services.We apologize for the inconveniences you encountered.Please try us again in the future. We can do better.

4/10 Poor

Ketric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gail on 2023/12/20
Dear Ketric,Thank you for taking the time to respond to our survey. All of our guests are very important to us. We apologize if your stay was not as you had wished. Please feel free to reach out to us offline regarding your stay. Thank you for being our guest.

8/10 Good

Shaun

Business traveler
Liked: Room comfort
Adequate, not great.
Hotel is older and "ok" location very good. Bear veach and walking distance to several restaurants. Our particular room was updated , looked better than the rest of the hotel IE front, desk, common areas, elevator. Bet was comfortable but walking across the floor caused feet feet or or light colored to turn dark brown - very dirty.
Stayed 1 night in Dec 2023
Response from gail on 2023/12/18
Thank you for letting us know about your visit. It is good that you liked our updated rooms, beach location, and restaurants We apologize for the disappointment regarding the other issues you indicated. We will bring your comments to our team. We hope you will consider staying with us again in the future,.

4/10 Poor

Evelyn

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Worst stay ever. Window was leaking during the storm, so floor was wet and water was under the floorboards and coming out as you walked. They brought rags but no dry vac. During the night the ceiling started leaking down near the night stand by the bed. Won’t stay here again. Never asked to comp anything for our inconvenience.
Stayed 1 night in Dec 2023
Response from gail on 2023/12/18
Thank you for offering feedback about your recent experience with our hotel. It was a very bad storm. Your comments are important to us, and we'll use them as we continuously work to improve our facility. Kind regards..

6/10 Okay

Stuart

Stayed 1 night in Dec 2023
Response from gail on 2023/12/18
Good day Stuart,Thank you for being our guest. Guest feedback only helps us to improve. As we endeavor toward success, we would like to welcome you back in the near future. .

8/10 Good

Corletta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, a bit slow with the check in. Property location is great, a 2 minute walk to beach and 7 Eleven.. Being able to use the beach umbrella and chairs was a plus. It would have been nice if the hotel provided bottles of water for the guest. Overqll accommodation was great.
Response from General Manager on 2023/12/1
Dear Corletta,Thank you for sharing your comments with us. We are happy to know that you appreciated our pleasant staff members, convenient location, and easy beach access. It was a pleasure hosting you, and we hope to see you again soon!

6/10 Okay

Anthony

Stayed 5 nights in Nov 2023
Response from gail on 2023/12/20
Dear Anthony,Thank you for your taking your valuable time to review your stay at the Comfort Inn Oceanside in Deerfield Beach, FL. We hope you will give us another chance to meet your expectations better in the near future. We hope you will visit in the near future.

10/10 Excellent

Krystal

Traveled with family
Clean and Friendly staff!
Stayed 3 nights in Nov 2023
Response from General Manager on 2023/11/28
Dear Krystal,Thank you for your encouraging feedback! We appreciate your recognition of our clean facilities and friendly team. We can't wait to welcome you back for another excellent experience at Comfort Inn Oceanside Deerfield Beach!

8/10 Good

Jeffery

Stayed 4 nights in Oct 2023
Response from General Manager on 2023/12/10
Thank you for your business! Please come back to see us again in the future.

10/10 Excellent

Lakita

Stayed 3 nights in Nov 2023
Response from Gail on 2023/12/18
Dear Lakita,We appreciate your taking the time to respond to our survey. The Comfort Inn hopes that you will visit us in the near future. Our guests are very important to us.

4/10 Poor

shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from General Manager on 2023/12/10
Hello - thank you for your response and business.Please come back to see us again.