Exterior
Check availability

Reviews of Comfort Inn & Suites Decatur - Forsyth

2.5 out of 5
Comfort Inn & Suites Decatur - Forsyth
5170 N. Wingate Dr., Forsyth, IL

Reviews

7.6

Good

Rating 10 - Excellent. 147 out of 390 reviews" "
Rating 8 - Good. 119 out of 390 reviews" "
Rating 6 - Okay. 46 out of 390 reviews" "
Rating 4 - Poor. 36 out of 390 reviews" "
Rating 2 - Terrible. 42 out of 390 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ellen

Traveled with family
The only thing we did not like was the breakfast area it was NOT KEEP CLEAN . No one wiped off the tables the whole time breakfast was being served. They did not wipe the steam table off nor the waffle maker area. The waffle area never had any clean cups to get the batter with. The coffee cups were not crept stocked nor the juice glasses
Stayed 3 nights in May 2024

4/10 Poor

Yuvia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and it is so much better!!
Stayed 1 night in Apr 2024

10/10 Excellent

Raj

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is best because you have everything you need very close by. Hotel is clean and room was in excellent condition. Staff is very helpful. Overall best location to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Lacrestia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The lady working at 9PM on Apr 8th, 2024 was amazing. I do not remember her name, but she made the experience much better after a LONG drive to get some sleep.
Stayed 1 night in Apr 2024

8/10 Good

Charity

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at 10pm and check in was smooth with friendly reception. Plenty of parking, even with lots of rooms I use. Second floor room was quiet and we did not hear any noise from other rooms. Fast, easy check out with, “have a great day” from staff as we left.
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual! Staff is very friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giving 4 stars this time for property condition and facilities because the fridge in the room where I stayed, Room 232, froze all my food. The temperature control dial had either broken off or been pulled out.
Stayed 6 nights in Mar 2024

6/10 Okay

Megan

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Semimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay. The staff are awesome!
Stayed 2 nights in Feb 2024

10/10 Excellent

Etta

Traveled with partner
Property was conveniently located and great value
Stayed 1 night in Mar 2024

4/10 Poor

Ivetta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was an odd smell on the property. Breakfast items were limited almost nothing to choose from….expired yogurt, fruit and eggs were gone and staff had no more to bring out.
Stayed 1 night in Feb 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly and helpful, there breakfest is on point too!
Stayed 2 nights in Feb 2024

8/10 Good

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
It felt like we were at home in our own bedroom
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating.
Stayed 4 nights in Jan 2024

6/10 Okay

Eugene

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Overpriced and not very clean
So I booked this hotel versus some of the other hotels in the area that were comparabky priced as they had some negative reviews about the pool, cockroaches, or bedbugs. Basically I wanted a clean hotel. The staff was nice as they let us check out at noon the next day instead of 11 as we asked the night before for no additional fee. However, we got there at maybe 5 PM on a Saturday and they were already out of towels, and when we went swimming the next morning, they continued to be out of pool towels. There is also a dirty diaper wrapped up by where the pool towels should be from Saturday evening and continued to be there Sunday when we checked out. I told the staff about this and they basically shrugged it off. The beds in the bedroom have space underneath them, which I don't enjoy in a hotel because things can get lost but underneath that space, there was what I hope was part of a chocolate cake. I did not want to sniff it to find out. So the positive things about this hotel are that the staff seemed nice. The room was ready when we got there the breakfast buffet had a waffle maker, and was on par with what I would expect from a continental breakfast. The TV in the room seemed fine, although it was at a weird angle And the beds were comfortable enough. The swimming pool was a little small, but it was warm enough and it was open. There was no hot tub by the pool.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Just Ok
No toilet paper except what was on the roll. Breakfast was horrible. The biscuits were rock hard, 2 pieces of shriveled up sausage links in the pan and watered down apple juice. No milk. The beds and pillows were very comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Chalise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Lance

Stayed 1 night in Dec 2023

6/10 Okay

June

Traveled with family
Didn't give me a receipt nor gave me my incidental payment back will not stay there again no one was ever at the desk
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean location, busy area and many dining options, conveniently located off the expressway. The one thing not so good was there breakfast, glad we didn't habe to pay for it.
Stayed 1 night in Dec 2023

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice visit. Refrigerator temp didn’t work. Everything got frozen
Stayed 3 nights in Nov 2023

4/10 Poor

Noel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room wasn’t clean at all. Shaved hair was on the sink and nats all around the dirty toilet. Housekeeping didn’t even try. We were moved to a second room, which was better; at least someone tried. The rooms overall need a deep clean. I definitely won’t come here again. The front desk lady and the guy are so nice and helpful. Otherwise this place would be one star.
Stayed 1 night in Nov 2023

4/10 Poor

Gina

Traveled with family
Disliked: Staff & service
There was mildew/mold on our tub. The pullout couch mattress was covered in plastic. There was a STRONG smell of someone smoking marijuana our first night—I had to put a towel by the door to block out the smell. The smell lingered the entire weekend. Check-in was slow and confusing. Breakfast was not good. We will not be staying here again.
Stayed 2 nights in Nov 2023

8/10 Good

Agnes

Stayed 2 nights in Nov 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Orlando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

DARLA

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds around the hotel were well manicured and the parking spaces for Veterans meant alot.
Stayed 1 night in Oct 2023

8/10 Good

Suzanne

Stayed 6 nights in Oct 2023

8/10 Good

Kelly

Stayed 1 night in Oct 2023

4/10 Poor

Jason

Stayed 2 nights in Oct 2023

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
3 times in recent weeks my room has noisy refrigerator. Cooling & heating units and toilets run off and on all night. Last night was worst yet..tub was disgusting, shower fixture was broken and unsafe and found 2 nlack bugs crawling on wa in bathroom. Never again will I stay at this hotel
Stayed 2 nights in Oct 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Angela

Stayed 2 nights in Sep 2023

6/10 Okay

Carly

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Mone’T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Robert E

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Ethan

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Nice people, but could use a better cleaning.
People are very nice. Bathroom had multiple hairs in shower and sink area. Hasn’t been cleaned thoroughly
Stayed 1 night in Aug 2023

2/10 Terrible

Jeremy

Stayed 1 night in Aug 2023

6/10 Okay

Justin

Business traveler
Disliked: Cleanliness, staff & service
It was ok, definitely not worth the price and the property was kind of dirty.
Stayed 1 night in Aug 2023

6/10 Okay

Phillip J

Business traveler
Liked: Staff & service
Property is in need of an update. Friendly staff for sure.
Stayed 2 nights in Aug 2023

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Wendy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The room was dirty. Pizza sauce was on the carpet. Not enough towels in the room. No towels by the pool for 3 days. The breakfast was horrible. Definitely WILL NOT stay at this hotel again
Stayed 4 nights in Aug 2023

6/10 Okay

Karl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked into room and room smelled musty. Floor was WET by the ac unit, second room i had, the shower curtain was loose and fell down. Tub in bathroom had worn out fixtures and tub looked dirty. Took forever to check in, idk if its a comfort inn thing or what, cause the last time i stayed at a different, seemed like it took forever to check in, not just a long line, but the hole process, on top of having a new clerk that didnt seem to know what he was doing, lengthened the check in process. I stayed here based on the good reviews. I stay at a lot of hotels for work, and this one was subpar for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mike

Liked: Staff & service
Was a bit old and dirty. All in all a good nights sleep
Stayed 1 night in Aug 2023

6/10 Okay

Julia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom was dirty and so was the carpeting in our room. There was trash under the bed when we got there. The biscuits at breakfast were hard. It was not a pleasant experience staying there.
Stayed 2 nights in Aug 2023