露台/庭院

辛辛那提機場南佛羅倫斯特魯希爾頓飯店的評分

2.5 out of 5

評論

9.0

太棒了

10 分,有夠讚;666 則評論中有 452 則" "
8 分,不錯哦;666 則評論中有 131 則" "
6 分,一般般;666 則評論中有 44 則" "
4 分,不太好;666 則評論中有 19 則" "
2 分,很糟糕;666 則評論中有 20 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

2/10 很糟糕

Chien Ping

商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Suggest not to stay again, Shuttle wait for one hour, be
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Aaron

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place only issue was loud AC unit in the room.
於 2024 年 5 月住了 1 晚

6/10 一般般

Anayansi

情侶出遊
喜歡:整潔度
The room was smaller than what is advertised.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Glenn

喜歡:整潔度、員工素質和住宿環境和硬體
Billiards
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Sheila

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed our stay. The employees were welcoming and very helpful. The room was very clean and the wood flooring added to the feeling of cleanliness. I would stay there again for sure.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月29日回覆
Thanks for sharing this feedback, Sheila!

10/10 有夠讚

Kristen

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Management 於 2024年4月29日回覆
Thanks for sharing this feedback with us, Kristen!

10/10 有夠讚

Michael

於 2024 年 4 月住了 1 晚
Management 於 2024年5月6日回覆
Thanks for sharing this feedback with us, Michael!

10/10 有夠讚

Casey,Blissfield

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Management 於 2024年4月9日回覆
Thanks for taking the time to share this feedback with us, Casey!

6/10 一般般

Whitney

喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Management 於 2024年4月9日回覆
Thanks for sharing this feedback with us, Whitney!

10/10 有夠讚

Vicki

於 2024 年 3 月住了 1 晚
Management 於 2024年4月29日回覆
Thanks for sharing this feedback with us, Vicki!

10/10 有夠讚

Eden

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This location was perfect for our 2 night stay to see the Ark and Creation Museum! The breakfast was nice and our kids loved the lobby area with all of the game options. It is also close to plenty of restaurant options for dinner.
於 2024 年 3 月住了 2 晚
Management 於 2024年4月9日回覆
Thanks for sharing this feedback with us, Eden!

2/10 很糟糕

Jeff

家庭旅遊
不喜歡:設施服務
The room reserved was supposed to have 2 beds and when we arrived they told us they only had rooms with a king bed. We we’re traveling with 3 people, so this was not good news. I ended up going a buying an air mattress for our son, since there wasn’t even a couch for him to sleep on.
於 2024 年 3 月住了 1 晚
Management 於 2024年4月29日回覆
Thanks for sharing this feedback with us, Jeff!

10/10 有夠讚

Dora

喜歡:整潔度、員工素質和住宿環境和硬體
Only issue was Expedia charged me 136 for the room but the hotel gave me a receipt for 95… so this has caused issues for me. My employer reimburses for the amount of the hotel receipt… I’m going to lose money!!! Trying to get this resolved!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Nichole

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and safe. Quiet. Best sleep. The pool is awesome. Breakfast was great.
於 2024 年 3 月住了 1 晚
Management 於 2024年3月18日回覆
Thanks for sharing this feedback, Nichole!

10/10 有夠讚

Jeffrey,Huntington

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff friendly and helpful. Clean rooms and comfortable beds
於 2024 年 3 月住了 1 晚
Management 於 2024年3月18日回覆
Thanks for sharing this feedback, Jeffrey!

10/10 有夠讚

Marica D.,Pensacola

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The airport shuttle drivers and night front desk clerk were very helpful!
於 2024 年 2 月住了 1 晚
Management 於 2024年2月26日回覆
Thanks for sharing this feedback, Marica!

10/10 有夠讚

Brad

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to get to.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Brad!

10/10 有夠讚

Lorenda,Jackson

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice place to stay if flying out early
於 2024 年 2 月住了 1 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Lorenda!

10/10 有夠讚

Annette

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is my go to spot to stay. The staff is very kind. The free breakfast buffet is delicious. There’s plenty to do at the hotel. The rooms are spacious.
於 2024 年 2 月住了 3 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Annette!

10/10 有夠讚

Musa

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Musa!

10/10 有夠讚

Emily

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is one of the nicest I have stayed at. It was very clean, the staff was helpful and friendly, the free breakfast was fresh and yummy and it is located close to SO many restaurants and even shopping. It’s also a plus that it is a short trip to the airport. The complimentary hand soap in the bathroom of the room is a game changer. No one does that and it is much needed. Such a thoughtful and needed touch. I also loved the lemon sugar scent of the product. The lobby is comfortable for doing some work or reading a book. I was truly impressed with the place. So clean.
於 2024 年 1 月住了 3 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Emily! We're thrilled to see you enjoyed your stay, and hope to welcome you back again in the future.

8/10 不錯哦

Lillie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, serve breakfast, good customer service.
於 2024 年 1 月住了 1 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Lillie!

10/10 有夠讚

James

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome check in. Provided a welcome bag upon check in which was a nice surprise and touch.
於 2023 年 12 月住了 1 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, James!

10/10 有夠讚

Liyas

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Liyas!

8/10 不錯哦

Timothy,Manassas

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was close to the interstate and was near both restaurants and shopping. Room was clean and reasonably comfortable. Shower was small but the spa sprayers were nice. The absence of a coffee maker in the rooms is a negative. Having to go to the lobby for coffee when you wake up is inconvenient. Breakfast was disappointing. Several carb options, but no apples or bananas. Eggs and sausage were cold. Had to settle for oatmeal.
於 2023 年 12 月住了 2 晚
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Timothy!

10/10 有夠讚

Renee

商務旅客, 團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Management 於 2023年12月13日回覆
Thanks for sharing this feedback, Renee!

10/10 有夠讚

Christyann

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant stay, clean, comfortable & great location with plenty to do.
Management 於 2024年2月21日回覆
Thanks for taking the time to share this feedback with us, Christyann!

10/10 有夠讚

Debbie

家庭旅遊
喜歡:整潔度、員工素質和設施服務
Interesting foyer to gather with friends & family - billiards, games, eating, internet, TV screen, & near warm pool. Very friendly hotel & inviting spaces inside & out. Great hot breakfast & comfy beds.
於 2023 年 11 月住了 2 晚
Management 於 2023年12月13日回覆
Thanks so much for taking the time to share this feedback with us, Debbie! We're happy to see you enjoyed your stay, and hope to welcome you back again in the future!

6/10 一般般

Lisa Beck

喜歡:整潔度、員工素質和住宿環境和硬體
We were traveling with our 2 dogs when arriving we were informed there was a 75$ fee per pet which was more that cost of room. Will not stay at this TRU again.
於 2023 年 11 月住了 1 晚
Management 於 2023年11月27日回覆
Thanks for taking the time to share this feedback, Lisa! We do our best to prepare guests for any fees they may incur during their visit, and do have this listed on our booking page under Hotel Policies under Pets. We do apologize for any inconvenience this may have caused.

8/10 不錯哦

David

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean. Amenities
於 2023 年 11 月住了 2 晚
Management 於 2023年11月27日回覆
Thanks for sharing this feedback, David!

10/10 有夠讚

David

於 2023 年 11 月住了 1 晚
Management 於 2023年12月13日回覆
Thanks for sharing this feedback, David!

10/10 有夠讚

amilia

於 2023 年 11 月住了 2 晚
Management 於 2023年11月27日回覆
Thanks for sharing this feedback, Amilia!

10/10 有夠讚

Edward

於 2023 年 10 月住了 2 晚
Management 於 2023年11月27日回覆
Thanks for sharing this feedback, Edward!

8/10 不錯哦

Susan

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was very nice. The bed was a little hard.
於 2023 年 10 月住了 1 晚
Management 於 2023年11月17日回覆
Thanks for sharing this feedback, Susan!

10/10 有夠讚

Lynne

喜歡:整潔度、員工素質和住宿環境和硬體
Great rooms, clean Would recommend
於 2023 年 10 月住了 1 晚
Management 於 2023年11月17日回覆
Thanks for sharing this feedback with us, Lynne!

10/10 有夠讚

Ronald

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Good location for us. Room was clean and the area was quiet.
於 2023 年 10 月住了 3 晚
Management 於 2023年11月17日回覆
Thanks for sharing this feedback, Ronald!

10/10 有夠讚

Lynne

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The girl at the front desk when I walked in late was exceptionally friendly and helpful.
於 2023 年 10 月住了 1 晚
Management 於 2023年10月20日回覆
Thanks so much for sharing this feedback, Lynne! We're happy to see you enjoyed your time with us!

2/10 很糟糕

Tasha

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
The bed was very hard and uncomfortable to sleep on. The room were very small compared to other Hilton hotels. The room wasn't inviting, it was very small and displeasing.
於 2023 年 10 月住了 1 晚
Management 於 2023年10月16日回覆
Thanks for taking the time to share your experience with us, Tasha. We're sorry to hear of your displeasure with your room, and will take this feedback moving forward to ensure a better stay for our guests.

10/10 有夠讚

Jolene

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Never a let down
We always enjoy our stay at Tru. You always know what to expect and every stay has been an enjoyable stay.
於 2023 年 10 月住了 1 晚
Management 於 2023年10月16日回覆
Thanks for sharing this feedback with us, Jolene! We're happy to see you enjoyed your stay, and hope to welcome you back again in the future!

10/10 有夠讚

Brian,Fortville

喜歡:住宿環境和硬體
One of the best lobby’s for kids
於 2023 年 10 月住了 1 晚
Management 於 2023年10月16日回覆
Thanks for sharing this feedback with us, Brian! We're glad to see you enjoyed your stay.

10/10 有夠讚

Anne

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My family and I loved that this hotel had a pool table, and cornhole game.
於 2023 年 10 月住了 2 晚
Management 於 2023年10月16日回覆
Thanks for sharing this feedback, Anne! We're glad to see you enjoyed your stay!

10/10 有夠讚

John

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was nice
於 2023 年 10 月住了 1 晚
Management 於 2023年10月16日回覆
Thanks for sharing this feedback with us, John!

10/10 有夠讚

Erin

於 2023 年 10 月住了 1 晚
Management 於 2023年11月17日回覆
Thanks for sharing this feedback with us, Erin!

10/10 有夠讚

Süreyya

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr schönes Hotel,sauber,modern eingerichtete Zimmer.
於 2023 年 10 月住了 1 晚
Management 於 2023年10月16日回覆
Thanks for taking the time to share this feedback, Süreyya! We're happy to see you enjoyed your stay!

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Management 於 2023年10月16日回覆
Thanks for sharing this feedback, Thomas!

10/10 有夠讚

Süreyya

喜歡:整潔度、員工素質和住宿環境和硬體
Sehr schönes Hotel
於 2023 年 10 月住了 1 晚
Management 於 2023年10月9日回覆
Thanks for sharing this feedback, Süreyya!

8/10 不錯哦

Jim

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We stayed 3 nights. The shower was the best part of the room. The bed squeaked when I sat on it. The wood box frame was a little uncomfortable when I was sitting with my feet on the floor. The room was clean, and housekeeping made up our bed each day. Enjoyed the breakfast, nothing fancy, but good.
於 2023 年 9 月住了 1 晚
Management 於 2023年10月6日回覆
Thanks for taking the time to share this feedback with us, Jim!

10/10 有夠讚

William

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Short stay but nice!!
We had a short one night stay. Had to leave before breakfast so don’t know how it was. Didn’t like the pillows on the bed, no support. Otherwise it was a very nice hotel to stay at.
於 2023 年 9 月住了 1 晚
Management 於 2023年11月17日回覆
Thanks for sharing this feedback, William!

10/10 有夠讚

Chanel

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was extremely kind and made check in very easy! The hotel was clean, quiet, and had many amenities!
於 2023 年 9 月住了 1 晚
Management 於 2023年10月6日回覆
Thanks for taking the time to share this feedback with us, Chanel!

10/10 有夠讚

Kevin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2023 年 9 月住了 1 晚
Management 於 2023年10月6日回覆
Thanks for taking the time to share this feedback with us, Kevin!