Find Hotel with a Concierge in Florence, KY

"The window in my third floor room was wide open with no screen when I entered after 8:00 pm. I did not like that at all"

"Great location "

"The staff as a whole was very good , they had one bad apple making them all you bad , I reported to the manager. "

"For the cost of the room, one would expect the owner of the hotel to be more strict on maintaining this hotel, it is historic, the art is lovely, the staff are extremely kind and prompt to assist, but our room experienced a sprinkler that began pouring water from it and an air conditioner that was not fully functional, everything was covered in dust, the mattress was however extremely comfortable, the pillows and sheets were divine, the location of the hotel is great for why we were staying there, but personally, I will not be paying for a night to stay there again. Again, staff was AMAZING, especially responding to the leak, this is the hotel owners fault, not theirs."

"Clean room Great amenities The bathroom could use some paint/ chalking around the tub We had a slight leak from the sink"

"Everything was wonderful! Thank you for the hospitality! And Christina was wonderful at the desk. "