Palazzo Monnalisa

Property class: 4

Choose dates to view prices

A short walk from Piazza del Duomo and Cathedral of Santa Maria del Fiore, Palazzo Monnalisa provides a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables, a headboard with a mural, and a window with curtains.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, a headboard with a painting, a nightstand with a lamp, and a bench.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Camera Deluxe con Balcone

A modern bathroom with a round mirror, a white sink, and a towel rack.

Camera Deluxe con Balcone

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe room with garden

A modern bathroom with a round mirror, a white sink, and a towel rack.

Deluxe room with garden

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

A modern bathroom with a round mirror, a white sink, and a towel rack.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Scuderia Suite

A hotel room with a large bed, a headboard with a painting, a nightstand with a lamp, and a bench.

Scuderia Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for La Contessa - Grand Room

A modern bathroom with a round mirror, a white sink, and a towel rack.

La Contessa - Grand Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, City View

A hotel room with a large bed, two bedside tables with lamps, and a tapestry depicting a landscape.

Superior Room, 1 Double Bed with Sofa bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Historic Centre of Florence, a neighborhood in Florence, Palazzo Monnalisa is near a train station. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Florence Botanical Gardens and Boboli Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Florence travel guide
Map
Borgo Pinti, 27, Florence, FI, 50121

What's nearby

  • A classical marble statue of a muscular male figure with curly hair, standing on a pedestal.
    Gallery of the Academy of Florence
    8 min walk - 0.7 km
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    8 min walk - 0.7 km
  • An ornate ceiling with intricate carvings and a view of a tower through an archway.
    Piazza della Signoria
    8 min walk - 0.7 km
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    10 min walk - 0.9 km
  • A grand, illuminated building with classical architecture, featuring tall columns and statues.
    Uffizi Gallery
    10 min walk - 0.9 km

Getting around

  • San Marco University Tram Stop
    10 min walk
  • Florence (FIR-Firenze Campo di Marte Rail Station)
    18 min walk
  • Florence Airport, Peretola (FLR)
    29 min drive

Restaurants

  • Rooster Cafe Firenze
    5 min walk
  • La Giostra
    3 min walk
  • John Borno Caffe Firenze
    5 min walk
  • Beer Spot Firenze
    4 min walk
  • Eby's Latin Bar
    4 min walk

About this property

Palazzo Monnalisa

  • Upscale hotel remodeled in 2026 and located near Piazza del Duomo
  • A short walk from Cathedral of Santa Maria del Fiore and Piazza della Signoria, Palazzo Monnalisa provides a garden, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • A porter/bellhop, multilingual staff, and a 24-hour front desk
    • Smoke-free premises, concierge services, and luggage storage
    • Tour/ticket assistance
    • Guest reviews say great things about the breakfast, helpful staff, and location
  • Room features
  • All guestrooms at Palazzo Monnalisa have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Shared bathrooms with eco-friendly toiletries and showers
    • Heating, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • At least 80% organic food
  • Built in 1300
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - January 2026
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 19 2024 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 70.00 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 70.00 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets not permitted in the restaurant.
Property Registration Number IT048017A1ZHTS4CU6

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Palazzo Monnalisa pet-friendly?

Yes, Palazzo Monnalisa allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 70.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Palazzo Monnalisa doesn't offer parking.

What time is check-in at Palazzo Monnalisa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palazzo Monnalisa?

Check-out is at noon.

Where is Palazzo Monnalisa located?

Located in Historic Centre of Florence, this hotel is within a 10-minute walk of Piazza Massimo D'Azeglio, Piazza del Duomo, and Cathedral of Santa Maria del Fiore. Piazza della Signoria and Palazzo Vecchio are also within 15 minutes. San Marco University Tram Stop is 10 minutes by foot and Unità Tram Stop is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Monnalisa Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 500 out of 810 reviews
Rating 8 - Good. 232 out of 810 reviews
Rating 6 - Okay. 48 out of 810 reviews
Rating 4 - Poor. 19 out of 810 reviews
Rating 2 - Terrible. 11 out of 810 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the staff was very accommodating
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice rooms
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very beautiful hotel. I loved the garden area, same as the pictures! Staff was very nice especially Laura which is very helpful and friendly! The hotel is not far from restaurant and the chapel.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Mona Lisa exceeded our expectations in every way possible. The staff incredibly helpful, kind and professional. The hotel and grounds were exquisite steeped in history and maintained beautifully. It was a surreal experience to stay in a hotel with incredible history and elegance. Would absolutely stay here again!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly is very beautiful and the staff ver friendly. We upgraded to a second floor room with a balcony overlooking their garden which was lovely. Staff extremely helpful and friendly. Breakfast was excellent.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peaceful garden for escaping from the hub-bub of Florence was an absolute delight. The breakfast spread was absolutely exceptional. Sadly, no restaurant.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel during a road trip thru Europe. Picked the hotel due for its magnificent decor and history. Staff is very attentive to our needs and assisted us for reservations to museums and restaurants during our 3 day 2 night stay. Excellent location near to all major POI. Public parking less than 2 minutes walk.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A rave for the garden! What a lovely place to sit and read or talk with friends in between sightseeing excursions.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general everything was good, the hotel manager was very attentive to everything, the two Sri Lankans gentlemen in the restaurant were very helpful and attentive and the Italians at the bar were wonderful with their margaritas and Ciak's spectacular harp concert
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Monna Lisa Hotel is a charming, historic, haven situated within the historic district of Firenze. The staff were helpful and very friendly. The bar and garden was laid back and just what is needed after a day walking among the many historic sites. The daily breakfast, which was included in the bill, had many options and was provided by friendly staff in a beautiful setting. Our family loved it and will return!!
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful palazzo very elegant setting. A little dated but still lovely. Breakfast is great but no restaurant at dinner time. Walk to great restaurants in five minutes. Reasonable price for such a lovely property
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your super friendly hospitality. We had very special memories at your hotel. Everyone is so friendly and so professional. We are so lucky to meet you In Firenze. I and my husband really want to back again!
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounds multiple gardens and is located in Florence away from the maddening crowds. One can walk to the most popular attractions within minutes. Hotel Staff was extremely helpful in securring a taxi at 5:00 AM to the airport. Unfortunately, due to our brief stay, we were unable to enjoy the hotel's breakfast buffet and gardens during daylight hours. A tragically short stay at a classy hotel.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were on a room we did not like but later they moved us to another room which we liked. The staff is very friendly and they are accommodating when you ask them for something. Ramid at the breakfast serving area was very nice and provided great service to us. Thank you!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here and absolutely loved it. The hotel has a very classic charm with a beautiful garden. We were greeted upon entry and shown around the property, then to our room. We loved the history of the place and the authentic Italian charm. Our room was spacious and quiet with comfortable beds. There were plenty of toiletries. They did a turn down service in the evenings and put a little chocolate on our beds, along with a stepping mat and house slippers next to the bed. For breakfast there is a very nice buffet breakfast that had so many options and the staff is very kind and attentive. My daughter and I were so sad to leave when it was time to check out. We absorb loved our time staying at the Monna Lisa hotel. If you are looking for an authentic Italian feel for your stay, this is the place for you.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! The breakfast was amazing
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and lovely staff!
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very beautiful.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, historic building, relaxing courtyard garden
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff.
Stayed 5 nights in Apr 2023