「We travel with kids, so a pool is an important factor when choosing a hotel. At check-in, we were told the pool was “a bit cooler than usual” but that the hot tub was working.
Unfortunately, the pool was absolutely freezing and the hot tub was barely warmer than the pool. We understand that maintenance issues happen, but we would have appreciated honesty at check-in. If we had been told the amenities were essentially unusable, we could have chosen to cancel rather than discover the issue after...
「Das Personal möchte ich als erstes loben.Speziell die junge Frau mit Namen Amisha am Desk war ein Engel. Das Frühstück war Kanada üblich und ausreichend. Zimmer sehr sauber.Würde wieder buchen.」
「I always love staying here when I’m visiting family. It’s always clean and the beds are comfortable and there’s not too much noise in the hotel so you get a good sleep.」
