Outdoor pool, sun loungers

Reviews of Villa San Michele, A Belmond Hotel, Florence

5 out of 5

Reviews

10

Exceptional

Rating 10 - Excellent. 44 out of 47 reviews" "
Rating 8 - Good. 3 out of 47 reviews" "
Rating 6 - Okay. 0 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at this hotel. My husband and I arrived and the concierge Adriana. I think. She set us up with a wine tasting and pizza cooking class that was perfect for us. Small Italian owned and gave you a real feel for the countryside. She also showed us a hiking path from the hotel. Above and beyond service. We stayed in some fancy hotels and this stay was BY FAR our favorite ❤️ thank you.
Stayed 2 nights in Sep 2023
Response from Luana Di Tullio - Guest Relations Manager on 2023/9/28
Dear Mr Lenz,thank you for taking the time to share with us your recent experience.Our hearts melted while reading your lovely feedback.It is such a joy to learn you have enjoyed your stay so thoroughly, appreciating our property and the genuine hospitality of our gem, Eleonora (the concierge).This is simply "until the next time" and we definitely cannot wait to welcome you back for another escape with us.We truly hope you could always have sweet memories of our property and the pleasure of calling Villa San Michele your Florentine home away from home.A presto.

10/10 Excellent

Aashish

Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Possibly the best hotel I have ever visited! The resort has wonderful views of Florence. We didn’t want to leave the resort! Just amazing all around!
Stayed 1 night in Jul 2023
Response from Luana Di Tullio - GUEST RELATIONS MANAGER on 2023/7/9
Dear Susan,our hearts are exploding with joy while reading your comments.We are glad you loved the property so thoroughly and enjoyed your stay to the fullest.We definitely cannot wait to welcome you back for another dreamy escape with us and let you create new unforgettable moments together.A presto

10/10 Excellent

Erin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a Tuscan dream come true.
Stayed 4 nights in Jun 2023
Response from Luana Di Tullio - GUEST RELATIONS MANAGER on 2023/6/12
Dear Ms Lavelle,first of all, thank you for reviewing your recent visit at Villa San Michele.It goes without saying that we feel extremely happy to learn you have enjoyed your stay so thoroughly.We cannot wait to welcome you back to our hilltop Villa soon and amaze you once again.This is simply "until the next time". It is our hope you could always have the pleasure of calling our Villa your Florentine second home. A presto.

10/10 Excellent

DIANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable. Two separate sinks and Toilette had it's own room. Breakfast had it all and staff was very attentive. Concierge assisted us with all our transfers and every other need. Wish We had booked a longer stay. Planning on going back some day.
Stayed 4 nights in Oct 2022
Response from Luana Di Tullio - GUEST RELATIONS MANAGER on 2022/10/12
Dear Mrs Cara,first of all, we thank you for having taken the time to share with us your recent experience and insight.We could not be happier to read that you enjoyed your experience with us so thoroughly and loved our unique setting, the delicious breakfast, the room and mostly the professionalism and attentiveness of our team.It is such an honour to receive this amazing feedback from you and I am delighted to forward your kind words with all my colleagues. It has been a true pleasure to have you here and we thank you once again for sharing your escape with us.We can't wait to welcome you all back for another longer dreamy Tuscan holiday to our hillside retreat.This is simply "until the next time" and we truly hope you could have the pleasure of calling Villa San Michele your Florentine second home.A presto.

10/10 Excellent

Mary Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No words (in English, at least) to describe the beauty and class.
Stayed 3 nights in Aug 2022
Response from Luana Di Tullio - GUEST RELATIONS MANAGER on 2022/10/12
Dear Mrs Bonaccorsi,first of all, we thank you for having taken the time to share with us your recent experience..We could not be happier to read that you enjoyed your experience with us so thoroughly and loved our unique setting and its beauties.It is such an honour to receive this amazing feedback from you and I am delighted to forward your kind words with all my colleagues. It has been a true pleasure to have you here and we thank you once again for sharing your escape with us.We can't wait to welcome you all back for another longer dreamy Tuscan holiday to our hillside retreat.This is simply "until the next time" and we truly hope you could have the pleasure of calling Villa San Michele your Florentine second home.A presto.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Belmond properties are always top notch and the Villa San Michele is no exception. Great service, views, and quality of facilities in a gorgeous venue above Florence.
Stayed 2 nights in Apr 2022
Response from LUANA DI TULLIO - GUEST RELATIONS on 2022/4/23
Dear Andrew, I sincerely thank you, on behalf of all the team, for the lovely comments you have shared. We are thrilled to hear you loved your experience at our Villa and you have appreciated the original setting with the breathtaking views, the great service and the quality of our restyled facilities. We are so glad you have collected new and memorable memories at our Villa and we all hope that our legendary property will amaze you once again. It has been a true pleasure to have had you. A presto,

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and hotel! Makes Italy even more magical.
Stayed 2 nights in Jun 2021
Response from LUANA DI TULLIO - GUEST RELATIONS on 2021/6/19
Dear Mr John, I sincerely thank you, on behalf of all our team, for the lovely comments you've shared. We are delighted to know that your stay at our hotel exceeded your expectations. We hope to welcome you back soon and wish you a wonderful weekend. Warm Regards,

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is the best in Florence.
Amazing property be even more amazing staff. Highly recommend!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing service
Somewhat disappointed unfortunately. A lot of things simply could have been better. Particularly service. On Thursday 17th September the service was extremely poor. By the evening of Saturday 19th things were improving. Just not the standard expected. Not enough staff. Staff clearly very over worked. Lack of management evident. Puts us off Belmond. We picked this property over the Four Seasons and in hindsight would not have done so. Go here for dinner and the view.
Stayed 3 nights in Sep 2020

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best in tuscany
Amazing place, excellent service
Stayed 2 nights in Aug 2020
Response from Luana Di Tullio on 2020/8/18
Dear Mr Lorenzo, I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to hear you have appreciated our Villa and our passionate team. We value all comments and they encourage us to keep working and do our best. We hope to welcome you back soon! Warm Regards,

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from BELMOND VILLA SAN MICHELE TEAM on 2019/10/28
Dear Mr. Mohammad, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Vill and your experience with us. We look forward to welcome you once more and wish you a wonderful day. With our warmest regards,

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from BELMOND VILLA SAN MICHELE TEAM on 2019/10/14
Dear Michele, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Villa. We look forward to welcome you once more and wish you a wonderful day.

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from BELMOND VILLA SAN MICHELE on 2019/10/14
Dear loyal Guest, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Villa. We look forward to welcome you once more and wish you a wonderful day.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lives up to hype
Beautiful grounds and great service.
Stayed 2 nights in Sep 2019
Response from BELMOND VILLA SAN MICHELE TEAM on 2019/9/24
Dear Loyal Guest, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Villa, its lovely grounds and our passionate team. We look forward to welcome you once more and wish you a wonderful day. With our warmest regards,

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in stunning gardens with magnificent views over Florence. Exceptional
Stayed 1 night in Aug 2019
Response from BELMOND VILLA SAN MICHELE on 2019/9/24
Dear Mr. Miles, we thank you for choosing our hotel and for share your precious feedback. We are delighted to hear you have enjoyed your stay with us, you had loved our Villa, its beautiful grounds and the stunning view of Florence. We look forward to welcome you once more and wish you a lovely day. With our warmest regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from BELMOND VILLA SAN MICHELE TEAM on 2019/9/24
Dear Loyal Guest, we thank you for choosing our hotel and for your great feedback. We are delighted to hear you have enjoyed your stay in our Villa and your experience with us. We will be honored to welcome you once more and we wish you a wonderful day ahead. With our kindest regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Belmond Villa San Michele Team on 2019/8/19
We thank you for your lovely feedback. We have done our best to make your stay memorable. Hope to welcome you soon in Fiesole. Warm regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing and the people that work there are so friendly and helpful
Stayed 1 night in Aug 2019
Response from Belmond Villa San Michele Team on 2019/8/19
We thank you for your lovely feedback and comments. We have done our best to make your stay memorable. Hope to welcome you soon in Fiesole. Warm regards,

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of heaven above Florence.
The most beautiful views. The food was amazing g and the rooms were fantastic. Excellent service from the staff. They shuttle you into Florence so you can see for Florence without being in the hustle and bustle.
Stayed 2 nights in Jul 2019
Response from Denis on 2019/7/29
Thank you very much, we really appreciate you review. The VSM Staff

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from The VSM Staff on 2019/6/17
Thank you very much!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Belmond Villa San Michele Team on 2019/5/30
We thank you for your amazing review and your lovely feedback. This means a lot for us! With the hope to welcome you once more in our beautiful Villa, we wish you a pleasant rest of the day. With our kindest regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location over looking Florence is beautiful. The room we had was extremely comfortable. Tea and coffee making facilities in the room would have been appreciated but, room service was very prompt. The staff are very helpful and friendly, we were looked after extremely well - nothing is too much trouble. My husband is a coeliac and his dietary requirements were handled very well. The shuttle bus into Florence is a great service and we used this most days without any problems. The hotel and grounds are beautiful,t his is a wonderful place to stay.
Stayed 5 nights in May 2019
Response from Belmond Villa San Michele Team on 2019/5/30
We really thank you for a such amazing comments and we are so glad you have enjoyed our beautiful Villa. The team of Belmond Villa San Michele has been delighted to welcome you as our guests and happy to read you have appreciated our service. We do all our best to make memorable your stay and hear these kind of feedback means a lot for us. Thanks once more for choosing our Villa for your Tuscan trip and we look forward to welcome you soon again. With our kindest regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute dream. We stayed for 2 nights in October 2018 and it was the highlight of our entire european vacation. Pure heaven.
Stayed 2 nights in Oct 2018

10/10 Excellent

Harry, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing experience and beyond our expectations. The views of Florence, proximity to the local village were only surpassed by the hotel staff. The experience we had, celebrating our 40th wedding anniversary, at Belmond Villa San Michele was simply, outstanding. Words can not explain the kindness, the warmth and professionalism of the staff. We can't wait to return.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a view!! Outstanding staff and superb terrasse for meals. Shuttle service to Florence central much appreciated.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior villa
Beautiful villa overlooking Florence. Extraordinary experience!
Stayed 2 nights in Apr 2018

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Accueillant , propre, d’une beauté incroyable! Un service hors pair …. Merci cela fut un séjour hors pair, paisible et relaxant !
Stayed 2 nights in Sep 2023
Response from Luana Di Tullio - Guest Relations Manager on 2023/9/17
Cher Monsieur Leblanc,Nous vous remercions pour votre commentaire et nous sommes ravis d'apprendre que votre séjour à Villa San Michele a dépassé vos attentes.Nous tenons à vous remercier pour cet excellent review et pour nous avoir choisis pour votre séjour en Toscana.Nous espérons avoir la chance de vous accueillir à nouveau,Chaleureusement

10/10 Excellent

Sillas

Stayed 2 nights in May 2022
Response from Luana Di Tullio - GUEST RELATIONS on 2022/7/8
Dear Sillas, We could not be happier to read that you enjoyed your experience here with us so thoroughly and thrilled to learn you have appreciated our unique setting. We can't wait to welcome the 3 of you for another dreamy Tuscan holiday to our hillside retreat. A presto,

10/10 Excellent

rodrigo f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico
Espetacular a vista e experiência
Stayed 2 nights in May 2022
Response from Luana Di Tullio - GUEST RELATIONS on 2022/7/8
Apreciado Rodrigo, Muchas gracias por su amable comentario y su visita. Celebramos que le haya gustado su experiencia en Villa San Michele y esperamos poder recibirle de nuevo muy pronto. Cordiales Saludos,

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020

8/10 Good

bontemps

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Eliott, Paris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from BELMOND VILLA SAN MICHELE TEAM on 2019/10/26
Dear Mr. Eliott, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Vill and your experience with us. We look forward to welcome you once more and wish you a wonderful day. With our warmest regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para ser aproveitado. Lugar lindo com vista de Florença maravilhosa. Equipe atenciosa. O wi-fi não funcionava bem no meu quarto. Diante da categoria do hotel não havia necessidade de cobrança extra pelo uso das "camas" na piscina, ponto negativo. Café da manhã bom e incluso na diária. Precisam melhorar o cardápio, pequeno e com poucas opções vegetarianas. Banheiro e toalhas ótimas.
Stayed 4 nights in Jul 2019

10/10 Excellent

Frode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk meget hyggelig personal og hjelpsom
Stayed 5 nights in Jul 2019
Response from Denis on 2019/7/14
Thank you very much, we really appreciate your comment. Hoping to welcome you again. The VSM Staff

8/10 Good

Jay B., 대한민국 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Luana Di Tullio on 2019/6/30
Dear Mr. Jay, we thank you for your kind review! We are so glad to hear you spend a lovely time here in Fiesole at our Villa. We hope to welcome you once more and make your stay the most enjoyable one! With our warmest regards

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale cortese e molto efficiente, disponibile a soddisfare tutte le esigenze. Consigliatissimo!
Stayed 3 nights in Apr 2019
Response from LUANA DI TULLIO - Front Office Agent on 2019/5/18
Gentilissimo Paolo, la ringraziamo per la sua bellissima recensione e per aver apprezzato la nostra struttura e il servizio eccellente. E' stato per noi un onore ospitarla al Belmond Villa San Michele. Speriamo di rivederla presto e colgo l'occasione per augurarle una meravigliosa giornata. Cordialmente

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Stayed 1 night in Apr 2019
Response from The front desk team on 2019/4/29
Dear Mrs Catherine, thank you for your feedback! Warmest regards Belmond Villa San Michele

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding.
Stayed 3 nights in Apr 2019
Response from The front desk team on 2019/4/29
Dear Mr Rodrigo, thank you for your feedback! Warmest regards Belmond Villa San Michele

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
EVERYTHING WAS EXCELLENT! THE SERVICE IN THE FRONT DESK AND ALL STAFF WAS GREAT!!
Stayed 1 night in Sep 2018

10/10 Excellent

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little slice of heaven
Just a wonderful location, lovely building, perfect room and extraordinary service.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Anitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett av världens i särklass vackraste hotell
Helt otrolig. Så vacker plats. Ganska dyrt. Uppskattade dock allt väldigt mycket.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati 3 gg ...tutto TOP!! Il personale e’ molto cordiale ed attento ad ogni necessità. La location e’ superlativa.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice setting. Beautiful hotel built in a former monastry. The shuttle service to the town is very convenient. Great breakfast. Nice people. Lot's of stairs. Something you should know in case you have issues with walking.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel mythique dans un paysage somptueux
Superbe endroit service impeccable cuisine excellente et raffinée prix élevé mais un passage ici est inoubliable