Felipe Carrillo Puerto Vacation Rentals

"We just checked out today and wanted to give a review, especially after seeing lot of negative reviews. We were contemplating cancelling but decided to come anyways 1) Room service in building 3: after seeing all the terrible reviews, our experience was opposite! When we first checked in and they told us we were in building 3, we thought oh great, here we go. Nope - we ordered room service multiple times through the app, and we always got it ahead of schedule! We ordered at peak times too 2) Theft: We left all our electronics out in the room and had our passports and money and wallet in the safe at all times and had nothing stolen 3) I can’t even tell you how amazing the food was - Jasmine was our favourite, both for the preferred breakfast and supper! We didn’t get sick once and couldn’t believe how amazing the food was 4) We were hearing from others who were in building 1 that they kept getting notes under their door and hounded for the timeshare presentation, but we were in building 3 - they asked us once at check in, we said no, and was never asked again. Nothing under our door. At one point our door didn’t close all the way, so it was slightly opened and we immediately received a courtesy call letting us know. If we didn’t answer, they assumed we were out of the room and were going to close it for us. We were on our way out anyways and when we left, the guard was standing outside our room. Top tier service! "

"What a wonderful small hotel! Friendly and super helpful staff, adorable grounds, clean beach. It really was a perfect spot for a weeks vacation for 2! Thanks Karen, Griselda, Alex, Julio and everyone else!"

"We could see the ocean from our room, but set back behind one set of buildings. You could still hear the sound of the ocean and the music playing in the beach restaurant."

"We had a nice stay at Otonomous. Our apartment was spacious and comfortable, and we enjoyed good wifi, tv and AC, and easy access to the pool (we had a pool view room with private pool, so we were on the main floor). The staff were all very nice and accommodating, as well. I would note, however, that there were limited cooking supplies (we had to request cutlery and pans, there are no cutting boards, other kitchen tools, or dish towels, etc.). You're also only given one bath towel and one swim towel, which isn't really enough for one week. The soundproofing wasn't good either, so if you have loud neighbours you will hear them (we were lucky to have good neighbours for most of our stay - and overall the guests were friendly and respectful). There was also construction on adjacent buildings during the weekdays, which is an issue if you plan to stay at the hotel for the day (we mainly did day trips). Also, the hotel is not within walking distance to the beach, especially if you have children (it is about a 25 min walk down a narrow busy road that is not safe for walking) - and the beach was covered in sargassum seaweed so not swimmable anyway. We found a nicer beach in Jaguar Park, which is a drive. It is also far from town (15-minute drive). So it's a balance of being more secluded (positive) but less accessible to beach and town. Overall we enjoyed our stay and it's a good launching pad for adventures in the area if you rent a car (or bicycles)."

"Great location. Loved biking around the area. over to the national park and beach there and centro"

"It was beautiful view from the room to the ocean. Staff was friendly Drinks and food inside this hotel was overpriced"

"My husband and I just celebrated our 21st wedding anniversary with CoCo Unlimited. We stayed in the Honeymoon suite March 2nd - March 9th. Our stay was absolutely incredible! The staff was very attentive and super friendly! Our room was very clean and inviting. The property was beautiful & very peaceful. I would highly recommend this boutique hotel. We walked to dinner each evening and really enjoyed the proximity of the resort to shops and local hot spots. We look forward to returning next March. Thanks for a lovely vacation! 5 stars 🏝️✈️❤️"

"I know I booked a breakfast with this hotel but was advised otherwise at check in. There is little one can do at this point but I have learnt a valuable lesson to screenshot the booking on Expedia in future. Other than that the hotel had great facilities. It did feel a bit isolated at night as there is no street lights into town."

" Very good for the price I paid"