"A Wonderful Stay, With One Note for Housekeeping
Our stay at Walhalla Hotel in St. Gallen was fantastic, and we’re already looking forward to coming back.
The service stood out, especially from a lady at reception who had just joined the team. I’m sorry I didn’t catch her name, but she was consistently warm, always smiling, and full of great local recommendations — she made a real difference to our stay.
Breakfast offered excellent value for the price. I’m not usually a big breakfast person, but I enjoyed it, and my kids loved it too.
Our room was spacious and comfortable, easily fitting the three of us. Small touches like the automatic windows were a nice surprise, and the floors and overall finish were great. The Molton Brown toiletries in the bathroom were a lovely detail too.
The one area for improvement was housekeeping. While the staff were friendly, they always seemed rushed — the floors were often left dirty, and the bathroom floor wasn’t properly cleaned. They’d make the bed and swap the towels, but the actual floor cleaning was consistently missed. This is meant purely as constructive feedback, as everything else about our stay was excellent."
