Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers
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Reviews of Rodeway Inn Fallbrook Downtown

2 out of 5
Rodeway Inn Fallbrook Downtown
1635 S Mission Rd, Fallbrook, CA

Reviews

6.6
Rating 10 - Excellent. 240 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 136 out of 1000 reviews" "
Rating 2 - Terrible. 167 out of 1000 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Staff is nice. Conveniently located next to the main thorough fare, but that means traffic noise. Newly painted, but over old and broken wood trim, doors, and walls. Squeaky floors. Good hot water but loose plumbing fixture handles and missing drain plugs. Shower head just the right height for somebody 5’-4” tall. Linen clean, but thread bare. Clean everywhere, except behind the furniture. WiFi connects but Internet doesn’t work. Hey, you get what you pay for and nothing more.
Stayed 1 night in Apr 2024
Response from GM on 2024/4/30
We appreciate you like our staff. We are extremely sorry about your experience. We apologize that we let you down in this way. We hope you enjoyed the rest of your stay. Guest satisfaction is very important to us and we will work hard to fix the issue you experience so that we can give an amazing experience for our visitors in the future.

4/10 Poor

Richard

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful unfortunately the hotel is so run down and tore up that it out weighs the staff.
Stayed 1 night in Apr 2024
Response from GM on 2024/4/17
Thank you for choosing to stay with us. We are honored to receive such kind words from you about our Staff. We are sorry for not exceeding your expectations. Your satisfaction is important to us, and we will use your input to make improvements to ensure that we continue to provide a great experience for our guests in the future. We hope the remainder of your stay was enjoyable.

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
The reservation was denied by the front desk at check in. They said our name wasn’t on the reservation. When the rep from Expedia called the property shortly after, they didn’t pick up the phone. Customer service is nonexistent. I don’t recommend staying at this property.
Stayed 2 nights in Mar 2024
Response from GM on 2024/3/22
We apologize for your inconvenience. We must adhere to the policies. Our phone line can get busy at times, but we are available 24 hours a day.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
The room was big and spacious. It was a nice place to relax and recharge. I liked being able to walk to places to eat and the grocery store. The person at the front desk was kind and answered all my questions. Thank you!
Stayed 2 nights in Mar 2024
Response from GM on 2024/3/18
We feel honored to get such great words about our FD from you. We are glad that you loved your stay with us. Having you as a guest is an honor. We are grateful that you chose to stay with us. Thank you so much for your wonderful feedback.

2/10 Terrible

ROBIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Experdia lie And Mangerment
Stayed 1 night in Mar 2024
Response from GM on 2024/3/22
We sincerely apologize for the inconvenience. We are required to follow policy.

8/10 Good

Shawn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2024/3/15
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

4/10 Poor

Grisel

Stayed 1 night in Feb 2024
Response from GM on 2024/3/22
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

10/10 Excellent

Verified traveler

Business traveler
This hotel was great for the price.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/20
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

4/10 Poor

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 2024/2/20
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 2024/2/19
We appreciate the time you took to rate our service. It was an honor to have you there. Thank you very much for choosing to stay with us. Please select us again when you visit the area.

8/10 Good

Mark

Liked: Staff & service
Staff was very friendly and helpful. Room was clean with basic necessities. Bedspread was stained. Well worth the rate overall.
Stayed 1 night in Feb 2024
Response from GM on 2024/2/10
We appreciate the wonderful words you have shared. We are delighted you enjoyed your visit with us. Having you as a guest is a privilege. We are delighted you choose to stay with us. Thank you very much for the positive feedback.

8/10 Good

Ronald W

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a quick and easy place to stay.
Stayed 2 nights in Feb 2024
Response from GM on 2024/2/6
We appreciate the kind words you have shared. We are glad that you liked your time with us. Having you as a guest is a privilege. We are quite glad that you decided to stay with us. Thank you so much for the positive feedback.

4/10 Poor

Lianna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This place was nicer than expected because I set my expectations so low based on other's reviews. The sound insulation made it so we could hear our neighbors pretty clearly, especially late at night. My fiancé noticed a small squiggly hair on his towel, but mine seemed clean. There are significant damages to the place when we arrived so we took pictures to ensure that we get our $100 damage deposit back. The bed was decently firm, but better than a saggy, old bed! The coffee was one of the worst and wateriest we've ever had lol. Other than these complaints, the stay was better than expected. If you're looking for a budget friendly place and not expecting much bells and whistles, then this is the place for you!
Stayed 1 night in Jan 2024
Response from GM on 2024/1/24
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 2024/1/24
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from GM on 2024/1/22
Thank you so much for giving us such an excellent rating. It was an honor to welcome you here. We are really grateful that you choose to stay with us.

10/10 Excellent

Dominique

Stayed 5 nights in Jan 2024
Response from GM on 2024/1/17
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. We really hope you had a good time. Please choose us again when you visit the area.

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from GM on 2024/1/16
We value you taking the time to give us a perfect rating. It has been a pleasure having you here as our guest. We are grateful that you chose to stay with us. We hope to see you again soon.

6/10 Okay

Eduardo

Traveled with partner
Disliked: Staff & service, amenities
Stayed 1 night in Jan 2024
Response from GM on 2024/1/16
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

4/10 Poor

Susan

Disliked: Staff & service, amenities
As a local Fallbrook resident, I was forced to stay in a hotel because of plumbing problems in my current apartment. I desperately wanted and needed to take a nice hot bath!!! So I get to my room and what do I find??? No plug for the bathtub!!! Also, after I turned on the TV, it wouldn't work!!! I pushed every single button on the remote and it wouldn't connect!!! Because of this, I had to take another trip back to my apartment to get a plug for the bathtub and a radio to listen to some music. Under the circumstances, I deserve a discount on my room. At no time did the innkeeper call my room to ask me if I needed anything. Poor service!!!
Stayed 1 night in Jan 2024
Response from GM on 2024/1/14
Thank you so much for staying with us. We sincerely regret your unfortunate experience. Your pleasure is very important to us, and we will make changes based on your comments so that we can keep giving our guests an amazing experience. We hope the remainder of your stay was enjoyable.

8/10 Good

Tingting

Stayed 1 night in Jan 2024
Response from GM on 2024/1/14
Thank you so much for giving us such a good rating. It was an honor to have you here. We are really appreciative that you decided to stay with us. Please choose us again when you return to the area.

6/10 Okay

Dean

Business traveler
Stayed 2 nights in Jan 2024
Response from GM on 2024/1/14
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

2/10 Terrible

Steven

Disliked: Staff & service, amenities, property conditions & facilities
Dirty, broken down, room only half of which had electricity and most of which had water damage marks the room was poorly maintained by management to save a nickle who just painted over the cracks and mold. He was rude from the start more concerned about talking on his cell phone then greeting the line of guest and when the dirt mold and broken fixtures was brought up he immediately got argumentative. The owners need to tell him to find work else where. 0 stars
Stayed 2 nights in Jan 2024
Response from GM on 2024/1/25
We are sorry to hear about your experience. For that, we sincerely apologize. we will work hard to fix the issue you experienced. Guest satisfaction is very important to us. We hope the remainder of your stay was enjoyable.

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 2024/1/14
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

2/10 Terrible

Jorgw

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 2024/1/14
We appreciate your time in rating our service. Thank you for choosing to stay with us

4/10 Poor

Mimi

Disliked: Staff & service
False advertising
I chose this property specifically because it is supposed to have a hot tub. Once i was checked in i went up to the pool area only to find the hot tub jets would not turn on. I stuck my foot in to find it ICE COLD. Obviously this hot tub had not had hot water in it for quite some time. When i went back to the front desk and inquired about it, i was told, "Oh the hot tub is broken." So i told him that was the main reason i chose this property. He said, "Sorry." No explanation, no asking if they could make it up to me. Nothing. You should change the picture of the property that shows the jacuzzi with jets running and steam coming off the water.
Stayed 1 night in Dec 2023
Response from GM on 2024/1/11
We appreciate your time in rating our service. We regret to learn of your unfortunate experience. We are truly sorry about it. We will make every effort to resolve the problem you experienced. Our priority is to please our guests. We hope the remainder of your stay was enjoyable.

6/10 Okay

Linda

no frills
no breakfast no hot tub no pool as advertised
Stayed 1 night in Dec 2023
Response from GM on 2024/1/7
We sincerely regret your unfortunate experience. We hope the remainder of your stay was enjoyable.

10/10 Excellent

Albert H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 2024/1/7
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 2023/12/31
We are grateful that you took the time to rate us flawlessly. You were a pleasure to have here. We really appreciate your decision to remain with us. Please come back to us if you are ever in the region.

4/10 Poor

Eddie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 2023/12/30
We are grateful that you choosing to stay with us.

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities
Easy check in and quiet surroundings very close to down town fallbrook and nature preserves.
Stayed 5 nights in Dec 2023
Response from GM on 2023/12/29
We are delighted that you enjoyed staying with us and the welcoming atmosphere in which we were situated. That you like our easy check-in process makes us very happy. Being in your presence was an honor.

10/10 Excellent

Rosendo

Traveled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from gm on 2023/12/29
We appreciate your flawless rating of us. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us once more when you visit the area.

10/10 Excellent

Virgil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 2023/12/29
Thank you so much for giving us such a perfect rating. It was an honor to have you here. We appreciate you being a frequent and devoted visitor. We are really appreciative that you decided to stay with us. When you are in the region, please come back and select us again.

4/10 Poor

Manny

Stayed 2 nights in Dec 2023
Response from GM on 2023/12/29
We appreciate you taking the time to provide a service rating. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

2/10 Terrible

Faraz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude people
This place was absolute garbage. Woke up in the middle of the night to some guy from the other room screaming at the top of his lungs at his girlfriend and whatever else was going on over there. Then after we left, we STILL haven’t gotten our deposit back. We left the room emaculate. The owner said he already released it but my bank said it’s on them. He is beyond rude (the owner)
Stayed 2 nights in Dec 2023
Response from GM on 2023/12/29
We appreciate you remaining with us. When you checked in, we told you that your deposit will be returned within five business days of your check-out date. Since it was already released on our end, you will receive your money back. We deeply apologize for the unpleasant experience you had. We hope you enjoyed the rest of your stay.

6/10 Okay

Summer Van

Traveled with partner
Disliked: Staff & service
Meh
Stayed 1 night in Dec 2023
Response from GM on 2023/12/10
Thank you for taking the time to give us a service rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

8/10 Good

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 2023/12/10
Thank you for taking the time to give us a good rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

10/10 Excellent

JUAN

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from GM on 2023/12/10
Thank you for taking the time to give us a perfect rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so great.
The staff was friendly and efficient; however, the overall stay was ruined after random people (possibly staying here as well) continued to knock next door at all times of the day and for about 15 minutes, pounded on our door. This didn’t make me feel safe and seemed pretty sketchy. Would not stay here again, did not feel comfortable. Room smelt like cigarettes and the towels had stains. Floor was dirty and had stains on it as well.
Stayed 2 nights in Nov 2023
Response from GM on 2023/12/29
We are sorry to hear about your experience. For that, we sincerely apologize. we'll work hard to fix the issue you experienced. Guest satisfaction is very important to us. Next time, we will treat you better. We hope the remainder of your stay was enjoyable.

10/10 Excellent

Kenneth

Stayed 5 nights in Nov 2023
Response from GM on 2023/12/29
We appreciate your flawless rating of us. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us once more when you visit the area.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Chris was very nice and helpful.
Stayed 1 night in Nov 2023
Response from GM on 2023/11/28
It is an honor for us to hear such complimentary things about our staff member from you. Having you as a guest is a privilege. We are incredibly grateful that you chose to stay with us.

4/10 Poor

Henry

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The room was horrible. We will never stay there again.
Stayed 2 nights in Nov 2023
Response from Gm on 2023/11/28
Thank you for choosing to stay with us. We are grateful that you enjoyed our hospitality. We apologize that the room did not exceed your expectations. Your satisfaction is important to us, and we will use the input you provided to make improvements so that we can continue to provide an amazing experience for our guests. We trust the rest of your stay was enjoyable.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
I always try to book rodeway inn when I have business in Fallbrook. The competitive prices; consistently friendly and professional staff- pleasure to take the short scenic walk to get ice cream.
Stayed 1 night in Nov 2023
Response from GM on 2023/11/27
We appreciate you choosing to stay with us each and every time. We are pleased that the location and amenities of our hotel meet your needs. It is a privilege for us to have you say such kind things about our employees. We are delighted to have you as our guest. You are always very welcome.

4/10 Poor

Leticia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super old inside the room shower old dirty. Outlets old coming out.
Stayed 1 night in Nov 2023
Response from GM on 2023/11/23
We sincerely regret your unfortunate experience. We hope the remainder of your stay was enjoyable. Your pleasure is very important to us, and we will use the comments you gave us to make changes so that we can continue to provide our guests with a remarkable experience.

8/10 Good

Michelle

Stayed 1 night in Nov 2023
Response from GM on 2023/12/10
Thank you for taking the time to give us a good rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

4/10 Poor

Merle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in the room that I can’t park my car in front of the my room. The room smell bad, it says non-smoking, but it smells like cigarette.
Stayed 2 nights in Nov 2023
Response from GM on 2023/11/20
We deeply apologize for the unpleasant experience you had. We hope you enjoyed the rest of your stay. We value your satisfaction greatly and will use the feedback you provided to make improvements so that we can keep giving our guests an amazing experience.

6/10 Okay

Irma

Stayed 1 night in Nov 2023
Response from GM on 2023/12/10
Thank you for taking the time to give us a service rating.We are grateful that you stayed with us. When you return to the area, kindly select us once more.

2/10 Terrible

Cam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room have smelled and bed very old
Stayed 1 night in Nov 2023
Response from GM on 2023/11/16
We are extremely sorry about your experience. Your satisfaction is very important to us. We will treat you better the next time. We hope you enjoyed the rest of your stay.

10/10 Excellent

CJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back.
The place was very clean. I would stay again.
Stayed 1 night in Nov 2023
Response from GM on 2023/11/10
We greatly appreciate you taking the time to rate us flawlessly. We are delighted that you found our cleaning to be admirable. Having you as a guest is a privilege. You are always welcome.

6/10 Okay

Hugo

Stayed 1 night in Nov 2023
Response from GM on 2023/11/10
We appreciate you taking the time to give us a good rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

6/10 Okay

John

Traveled with partner
Disliked: Staff & service
Staff uncopperative. Not will to let guest on reservation enter the room though the room was already paid for.
Stayed 1 night in Nov 2023
Response from GM on 2023/11/16
We apologize for your inconvenience, but at the time of check-in, the person whose name the room is in must be present.