Traveling a 30 day French Polynesia itinerary, a 4 night stay at Hilton Tahiti was the WORST experience. The first alert being check in, check in lines and noticing no rush or hurry of staff. The entire experience with Staff was unbelievable, almost as if there is no enforcement or almost a protection over the Staff with no regard to attitudes and even the way they spoke to Guest. I witnessed on several
occasions Guest confronting Staff about Service, lack there of, and Staff would yell and argue with Guest. There’s no way this was as occurring as it was and there is retribution for their actions, this they know. It seems you are inconveniencing them to be there, and any request was out of realm to accommodate. You have a need, you’re inconveniencing them. This cannot go on, without the Management just absolutely allowing it, almost as a standard. In our 30 days, from Tahiti, Bora Bora, Brando, Moorea - this was the WORST experience, and completely separate from every other place we encountered in FP, from high to low. The Polynesian people in general, everywhere are overly accommodating, except here!
Separate to Staff, I’d note this hotel has ZERO Polynesian/Tahitian flair, just as any Hilton “Hotel” with a pool anywhere in the world. We also stayed Intercontinental Tahiti, this has an immediate Tahitian/Polynesian feel and welcome. Past stays at Le Pearl Tahiti as well. Don’t miss out on the cultural experience of these two for a stay-over hotel, such as the Hilton Tahiti.