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Reviews of Americas Best Value Inn Greeley Evans

2 out of 5
Americas Best Value Inn Greeley Evans
800 31st Street, Evans, CO

Reviews

6.0
Rating 10 - Excellent. 17 out of 110 reviews" "
Rating 8 - Good. 23 out of 110 reviews" "
Rating 6 - Okay. 33 out of 110 reviews" "
Rating 4 - Poor. 11 out of 110 reviews" "
Rating 2 - Terrible. 26 out of 110 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Monique

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the motel was quite unpleasant. As soon as I entered the room, I was hit with the overpowering smell of smoke. To make matters worse, there were cigarette butts scattered on the floor, indicating a lack of cleanliness. The sight of exposed drywall on the walls further added to my disappointment. It's clear that the motel's upkeep and maintenance standards are severely lacking, making for a disappointing stay.
Stayed 2 nights in May 2024

2/10 Terrible

Karla

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst places I have ever stayed at. Sheets were not clean.. the TV didn’t work .. fridge setting were off and it froze everything I put in.. clearly a drug and prostitution hotel.. noise and knocking in both my neighbors doors allllll night I think it stopped around 6am.Never again. Staff was decent.
Stayed 1 night in May 2024

6/10 Okay

Ellen, Hood River

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Bob

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about this property was clean sheets. Other wise - holes in the floor - no heat or air bathroom not clean.
Stayed 1 night in Oct 2023
Response from Mateo on 2023/10/24
Thank you for taking the time to complete a review. I am sorry your experience wasn't the best. We understand if you don't want to give us a second chance but if you do please contact us directly so we can ensure a positive stay. In addtion we will speak with our departments to ensure this doesn't happen to other guests. Thank you!

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Rude people
Stayed 1 night in Oct 2023
Response from Mateo on 2023/10/24
I am sorry to hear about your negative experience. I would like to learn more about your experience. Thank you!

10/10 Excellent

Delcamille

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Mateo on 2023/10/24
Thank you for the review and the score. We hope to welcome you back again soon.

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Mateo on 2023/9/23
Thank you for taking the time to provide a review. I am sorry we failed to meet your expectations. If our team wasn't responsive to the issues you brought to our attention to have a chance to turn your experience from a negative to a positive, we are so sorry. Thank you again

2/10 Terrible

Bret

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this place since it had decent reviews (7 out 10) and we were going to arrive late and leave early. Basically, it looks like they house the homeless population in Greeley. In fact, they lady behind us was thanking somebody for helping her get a room. There were people sitting on chairs outside their rooms late into the night and people hanging out in the parking lot. The room was gross - stains on the sheets, holes in the shower - (great water pressure though). If we weren't two guys over 6.5, I would have been worried. The Breakfast was nothing but four Top Ramon cups. When we checked out they ask for us to wait until the maid service could inspect the room which was over an hour away. The reviews must be writing by employees. The Motel is a 1 out of 10.
Stayed 1 night in Aug 2023
Response from Mateo on 2023/8/27
Thank you for taking the time to provide a review. I am sorry we failed to provide you a positive experience. I am sorry if you didn't bring the cleanliness issues to our attention so we can turn your negative experience to a positive outcome. In addtional we are more then happy to get you items for breakfast if we ran out of items. We understand if you don't give us a second choice but if you are looking to save money, we hope you return. Thank you!

2/10 Terrible

Rafael

Stayed 1 night in Jul 2023
Response from Mateo on 2023/8/27
Thank you for providing a review. I am sorry if we failed to provide you a positive experience. I would like to know more information on how we can improve.

2/10 Terrible

Fred

Traveled with group
Disliked: Cleanliness, property conditions & facilities
I would not stay here again. They have people living at this hotel with their dogs. The police are frequent visitors. It was run down and needs extensive maintenance. I could hardly close my door because it was so out of alignment. There was a gap that I could see the sunshine through. Not a happy camper for the price i paid.
Stayed 1 night in Jul 2023
Response from Mateo on 2023/7/23
Thank you for taking the time to complete a review period we are sincerely sorry we were not able to rectify any issues that you brought to our attention in a timely manner to create a positive experience period we are in the process of making change it, but we also strive on creating a home style environment for people who are working to get back on their feet and to get back into the routine of The Thing we call life. Period we understand if you don't want to give us a second chance, but if you do, please let us know so we can ensure everything is a positive experience.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
There seemed to be some loud people
Stayed 3 nights in Jun 2023
Response from Mateo on 2023/7/9
Thank you for the score. We are working on the noice levels during our quite time hours. We hope you stay with us again soo and notice the change. Thank you!

2/10 Terrible

Yvonne

Stayed 1 night in Jun 2023
Response from Mateo on 2023/7/8
I am sorry we failed to provide you a comfortable stay.

6/10 Okay

Darrell

Stayed 1 night in Jun 2023
Response from Matt on 2023/6/18
Thank you for the score

6/10 Okay

Keire

Business traveler
Disliked: Property conditions & facilities
I will never stay at this property again.
Stayed 1 night in Jun 2023
Response from Matt on 2023/6/18
I am sorry we failed to provide a positive stay.

6/10 Okay

Jeremy

Disliked: Property conditions & facilities
Not great
The hotel room was clean but very worn and terrible noisy with Highway noise. Still waiting for the refund of the $60 hotel deposit and it’s been 9 days since the stay.
Stayed 1 night in May 2023
Response from Matt on 2023/6/18
Did you come to the front desk at check out to get your refund? Please contact the hotel directly to resolve this issue if it hasn't been resolved.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiles
The gal at the front desk was amazing. Same with val this morning. Everyone is so friendly. Even had a little friend on the bed. Picture included. Made my bad day a bit better.
Stayed 1 night in Feb 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and very helpful
Stayed 1 night in Jan 2023

2/10 Terrible

Ricardo

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
ugrh... will be hard even to describe...jus go somewhere else...
Stayed 3 nights in Sep 2022

4/10 Poor

Qi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dirty, check in process is hit or miss
Stayed 1 night in Aug 2022

6/10 Okay

Jose, Golden, CO 80403

Business traveler
Liked: Staff & service
Disliked: Amenities
Fast checking, did not know they 'hold' $60 deposit and you need to check out in person to get $60 back. Cracks and openings in the wooden floor, dangerous to walk on bare feet. Bathroom lots of black around the tub, mold? A/C works perfect very noisy, noisy hotel you can hear very person walk around, taking the stairs and lost off traffic noise
Stayed 1 night in Aug 2022

8/10 Good

Kim

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Discount “sleep and shower”
😁Hot water, a/c, tv that works sometimes,game room, microwave, fridge. Fresh paint , tile floor. Low price.close to gas station and laundromat and dollar store and post office cold breakfast and coffee, ☹️Bad location “ police issues”, no restaurants, no shopping centers no semitruck parking, remember to claim your deposit before you leave$$$
Stayed 3 nights in Aug 2022

8/10 Good

Kristin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Don't let the location scare you from staying here. While the neighborhood isn't what you'd normally expect, there are some hidden gems. This was a very clean but older hotel, comfortable rooms, and a very friendly and helpful staff. They were in the process of renovating some of the hotel and the pool was closed, but I would definitely stay here again.
Stayed 1 night in Jul 2022
Response from Steve on 2022/8/6
Thank you Kristin. Hope to see you again

8/10 Good

LEWIS

Stayed 2 nights in Jul 2022

6/10 Okay

Thomas

Traveled with family
Stayed 1 night in Jun 2022

8/10 Good

Denise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

DANELL

Liked: Cleanliness
Stayed 1 night in May 2022

8/10 Good

Frank

Business traveler
Nice room, interesting history of hotel.
Stayed 1 night in Apr 2022
Response from Steve on 2022/4/17
Thank you Frank, Hope to see you again

10/10 Excellent

Tommy

Stayed 1 night in Mar 2022

8/10 Good

James

Liked: Staff & service, property conditions & facilities
I didn't make it to my room. The plans I had made didn't work out, so I waisted a hundred and some dollars for two nights. I got my deposit back, that's good I guess.
Stayed 2 nights in Mar 2022
Response from Steve on 2022/3/4
Hi James. I remember you. I am the one who gave you the deposit back. I am sorry that you did not stay. Hopefully see you again. Thank you

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t Recommend
The staff was ok, but the pictures are misleading. No bed bugs but the place was dirty. The floor was peeling up and probably hasn’t been mopped since it opened, the bathroom was horrid. Not worth the $80.
Stayed 1 night in Nov 2021
Response from Steve on 2021/11/28
I am sorry about your unpleasant experience. I recognize this issue even before since the rooms are out door and dust came through a bottom of the door. I will have my house keeping to check and clean the rooms more often.

4/10 Poor

MD NASIM

Stayed 1 night in Oct 2021

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service
Well, it worked for us as we were only staying one night. The property’s location looked sketchy from the outside. Multiple folks hanging around the hotel. Inside it was clean and it was clearly undergoing a renovation. If staying for more than one night, we would definitely upgrade our location.
Stayed 1 night in Sep 2021
Response from Steve on 2021/9/27
Thank you

4/10 Poor

Laurie

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Ash trays sitting outside with people watching every move. Dirty inside, floors, walls, not even sure the bedding was clean. A very high "yuck" factor, but too exhausted from travel to find another location. It was quiet, with apparently many working residents.
Stayed 2 nights in Sep 2021
Response from Steve on 2021/9/7
I am sorry Laurie. Our bedding is really clean. i am sorry about the wall. I just told my manager and head housekeeping to clean the wall and check all other rooms as well. We will also paint some rooms soon

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Room was overpriced, old, dirty. Air conditioning did not work. Terrible shower, tub at a down hill angle, felt like it was going to fall thru the floor. Maybe the worst hotel i have ever stayed in
Stayed 1 night in Aug 2021

6/10 Okay

Robert

Traveled with family
Just the basics
The ABV was so-so. The TV cable had a habit of going off, but we figured out how to get it back by touching something in the back. The parking lot needs repaving, and the pool was empty. But the price was much lower than others in the area, so I cannot complain. We don't tend to spend much time in a hotel room, other than for sleep and showers.
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
The hotel sold out of rooms, and had nothing available. Even though I had a confirmed reservation 6 hours prior to my arrival.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Overall is was a decent place to stay a nigbt if looking for a cheaper room. Nothing wrong as long as you're expecting a bed and bathroom. Staff was super polite and friendly!
Stayed 1 night in Aug 2021

10/10 Excellent

Tammy

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
I was given a late checkout when I checked in & the next day when I checked out the staff member made it a point to tell me that checkout was at 11 & if I stayed again that I needed to be out by 11.
Stayed 1 night in Jul 2021
Response from Steve on 2021/8/5
Thank you so much. Have a great day

8/10 Good

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Steve on 2021/8/5
Thank you Rebecca

2/10 Terrible

Gabriel

Traveled with family
Disliked: Staff & service
No internet Bad signal
Stayed 1 night in Jul 2021
Response from Steve on 2021/8/3
Oh we recently invested a way better internet line/service. It seems like you connected the old one.

2/10 Terrible

Verified traveler

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely rude
Stayed 1 night in Jul 2021
Response from Steve on 2021/7/14
Would you please let me know who was rude? Or what date and time the staff was rude? I am so sorry about the staff. I am going to share this information and find out who was rude

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sad Condition
Unfortunately this was not a good hotel. Found out the morning we checked out that the room was not supposed to have been rented at all. The toilet leaked water all over the floor. The AC didn't work. The room was in disrepair. We only stayed because we had been on the road for 17 hours and were exhausted!
Stayed 1 night in Jun 2021
Response from Steve on 2021/7/8
I am so sorry about your experience. Would you kindly let me know what room did you stay? Most of the rooms are very clean and it is very weird and sorry that the toilet leaks.

6/10 Okay

Alyce

Traveled with group
Stayed 1 night in Jun 2021
Response from Steve on 2021/8/5
Thank you. We will do better next time.

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021
Response from Steve on 2021/8/5
I am sorry you were not happy staying in the hotel. Would you pls let me know what was not happy?

6/10 Okay

Verified traveler

Ok if your just looking for a decent nights sleep
We stayed one night as a stop to get sleep on our 16 hour drive home on vacation. It met our basic needs. Wouldn’t stay here for more than one night. Was a little run down and in need of some maintenance.
Stayed 1 night in Jun 2021
Response from Steve on 2021/6/11
Thank you for your review. Would please inform me what room number did you stay so that I can have my maintenance guy take care of it.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities
Lost reservation even though it was on the desk. Double charged so had to get a refund. Housekeeping took items from my room and deactivated the key card. Not all items were returned.
Stayed 2 nights in May 2021
Response from Steve on 2021/5/31
Hello Sir This is Steve with the hotel. I totally understand what happenned. I feel so sorry about it. The front desk clerk was new and one mistake she did that charged you twice brought all other following issues. But we found it right away and let you know we did charged you more. I am so sorry for these things. I will call you personally.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dumb deposit
Stayed 1 night in May 2021
Response from Steve on 2021/5/24
I am sorry about the deposit issue. We need $50 deposit required when check in. This is the protection of the hotel property. As can check other hotels around, the required deposit is a lot bigger than this hotel.

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was
Stayed 2 nights in Apr 2021
Response from Steve on 2021/4/12
I am sorry for your review. Would you please inform me what made you uncomfortable staying the hotel? I will make it better. Thank and Sorry.