客房景觀

拉左巴克旅館的評分

2 out of 5
拉左巴克旅館
3109 E. Van Buren, Eureka Springs, AR

評論

8.2

非常好

10 分,有夠讚;309 則評論中有 134 則" "
8 分,不錯哦;309 則評論中有 107 則" "
6 分,一般般;309 則評論中有 36 則" "
4 分,不太好;309 則評論中有 21 則" "
2 分,很糟糕;309 則評論中有 11 則" "

8.4/10

整潔度

9.0/10

員工素質

7.6/10

設施服務

7.8/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Shelly

喜歡:整潔度、員工素質和住宿環境和硬體
Overall good experience. Will book again.
於 2024 年 4 月住了 2 晚
Brenda 於 2024年5月2日回覆
Thanks for the great review! Hope to see you again soon!

10/10 有夠讚

Anita

情侶出遊
喜歡:整潔度、員工素質和設施服務
I loved that when we arrived there was an envelope on the office door with my name on it that had our receipt and room number enclosed. The key was in the room. Easiest motel check in ever! I liked that we had a smoking room. Those don't hardly exist anymore. The jacuzzi tub worked great even though the on button falls off. It was way better than the one in the Cliff Cottage suite I paid over $200 to stay in a couple of years ago. I actually hope they don't update this place because $74 for a romantic suite is awesome! We will definitely be back as long as the price stays low.
於 2024 年 3 月住了 1 晚
Brenda 於 2024年3月24日回覆
So glad you enjoyed your stay! Hope to see you again!

10/10 有夠讚

Aimee

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay! Clean property, wonderful staff. 10/10 do recommend.
於 2024 年 3 月住了 2 晚
Brenda 於 2024年3月22日回覆
Thanks so much for the wonderful review! Hope to see you again!

6/10 一般般

Lawrence

不喜歡:住宿環境和硬體
Just a place to stay
A basic older property, could use some maintenance and upgrade. Was able to get my room changed to a ground floor. Expect the back units would have had a nice view of the wooded area behind the motel. Bed could have been more comfortable.
於 2024 年 1 月住了 2 晚
Brenda 於 2024年3月3日回覆
So sorry you weren't happy with your stay. Hope the rest of your time in Eureka Springs was nice.

10/10 有夠讚

Jeffery-Jay,Bedford

商務旅客, 團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
People at the front desk who checked us in were very friendly and gave a great recommendation for a restaurant. We stayed in a hot tub room down below. Upstairs seems like an old-school funky Roadside Motel. However, downstairs it’s very similar to a state park lodge. we will be back!
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Teresa

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
There were cockroaches in the room! It was disgusting! We had to go next door to the Dollar General and buy blankets and roach spray. No way were we going to crawl under their covers! Unfortunately, everywhere else was sold out due to craft shows for the weekend or we would have gone somewhere else. Save your money and go anywhere else!
於 2023 年 10 月住了 1 晚
Brenda 於 2023年10月22日回覆
I am so sorry. We have contacted our pest control company to come do a more thorough spray. I wish you had let us know when you were here. We would have been happy to reimburse you for the room.

10/10 有夠讚

Crystal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Brenda 於 2023年10月23日回覆
Thanks so much for the 10/10! We appreciate you and are glad you enjoyed your stay with us.

10/10 有夠讚

Lori

喜歡:整潔度和員工素質
The people were very friendly!! It was a good place to stay!!
於 2023 年 8 月住了 2 晚
Brenda 於 2023年9月29日回覆
I am so glad you enjoyed your stay with us! Hope to see you again soon!

8/10 不錯哦

Victor

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice room and we liked the location. The only thing was that we had to park in the front and my husband had to come and pick me up. They could use more parking in the back.
於 2023 年 9 月住了 2 晚
Brenda 於 2023年9月10日回覆
Thanks for staying with us! We are sorry about the parking issue. Unfortunately, we do not have space in the back to allow for parking.

8/10 不錯哦

Tracy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Brenda 於 2023年9月5日回覆
Thanks for staying with us! We are so glad you enjoyed your time with us.

8/10 不錯哦

William

喜歡:員工素質和設施服務
A decent place to stay and is perfectly located near a bunch of great places to eat
於 2023 年 9 月住了 2 晚
Brenda 於 2023年9月4日回覆
Thanks for the review and for staying with us! We do have two great restaurants in walking distance!

8/10 不錯哦

Emily

情侶出遊
喜歡:整潔度
It was really nice, and the owner was very sweet, had a great view.
於 2023 年 8 月住了 2 晚
Brenda 於 2023年9月2日回覆
Thanks for staying with us! We are so glad you enjoyed your stay! Hope to see you again!

4/10 不太好

Sheila

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Brenda 於 2023年8月26日回覆
I am sorry you did not enjoy your stay with us.

6/10 一般般

Larry

商務旅客
不喜歡:整潔度和住宿環境和硬體
Nice people. Old & Noisy Motel
The Razorback was interesting. It’s ran by an older couple with an autistic grandson. They were really nice but this property is really showing its age in the carpet, plumbing and just in general. The bed in my room could have not of had a harder bed if was made of rocks! The hotel is situated on the highway into town, so make sure you’re prepared for that. The people are nice but it’s old and more run down than I had expected.
於 2023 年 8 月住了 1 晚
Brenda 於 2023年8月18日回覆
We are hoping to make improvements to the carpet and beds as soon as we recover from Covid....it is taking longer than expected to recover from the financial drain of those two years.

8/10 不錯哦

Michael

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and quiet
於 2023 年 8 月住了 2 晚
Brenda 於 2023年8月14日回覆
Thanks for staying with us! We hope to see you again!

6/10 一般般

Nicole

於 2023 年 8 月住了 1 晚
Brenda 於 2023年8月26日回覆
Thanks for staying with us; I am sorry you did not meet your expectations.

10/10 有夠讚

MARK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly staff, vary acommodating
於 2023 年 7 月住了 1 晚
Brenda 於 2023年8月5日回覆
Thanks for staying with us! We are so glad you enjoyed your stay!

8/10 不錯哦

Kylee

家庭旅遊
Very friendly staff.
於 2023 年 7 月住了 1 晚
Brenda 於 2023年7月29日回覆
We are so glad you enjoyed your stay with us! We hope to see you again.

6/10 一般般

Bruce

於 2023 年 6 月住了 1 晚
Brenda 於 2023年7月13日回覆
I am sorry that you didn't enjoy your stay with us. I wish you had let us know what we could have done to make the stay better.

10/10 有夠讚

John

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay!
於 2023 年 7 月住了 2 晚
Brenda 於 2023年7月12日回覆
So glad you enjoyed your stay with us! Hope to see you again!

10/10 有夠讚

Paul

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was friendly. Room clean. Wifi wasn't working. Parking good. Pool area ok. Overall a nice quiet stay .
於 2023 年 7 月住了 1 晚
Brenda 於 2023年7月10日回覆
Glad you enjoyed your stay.

4/10 不太好

Steven

喜歡:員工素質
Drunk bikers talked loud all night, so we didn't get much sleep.
於 2023 年 6 月住了 1 晚
Brenda 於 2023年6月25日回覆
I am so sorry about the bikers being loud. We did not receive any phone calls asking us to have them be quiet. We would have been happy to intervene had we known they were bothering you.

10/10 有夠讚

Tracie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy camper
It was a fathers day weekend. Second yr staying here. Like the hot tub room for relaxing after walking in town all day. Nice overall stay.
於 2023 年 6 月住了 3 晚
Brenda 於 2023年6月20日回覆
We are so glad you enjoyed your stay! Hope to see you again soon!

8/10 不錯哦

Becky

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
The staff was wonderful! The only problem I had was that the carpet looked like it hadn't been cleaned in quite some time. The entry tile was very dirty; however, most of the other common areas (Like bath sink, toilet and tub) were clean.
於 2023 年 6 月住了 2 晚
Brenda 於 2023年6月20日回覆
I am sorry that you felt the entry time and carpet were dirty. I will speak with housekeeping regarding those issues. I assure you that we clean the carpets on a regular basis; we are hoping to replace carpets with wood laminate as soon as we can.

10/10 有夠讚

kendra

於 2023 年 6 月住了 4 晚
Brenda 於 2023年7月4日回覆
Thanks for your great review! We are so glad you enjoyed your stay with us!

10/10 有夠讚

Jill

於 2023 年 3 月住了 1 晚
Brenda 於 2023年4月4日回覆
Thanks for the great review! We are so glad you enjoyed your stay!

10/10 有夠讚

Chris

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome hotel
Awesome place to stay
於 2023 年 2 月住了 1 晚
Brenda 於 2023年2月23日回覆
Thanks so much for the kind review! We appreciate you!

10/10 有夠讚

Austin

於 2023 年 2 月住了 2 晚
Brenda 於 2023年4月4日回覆
Thanks for the great review! I am so happy you enjoyed your stay!

6/10 一般般

Maggie,Melbourne

情侶出遊
喜歡:員工素質
The staff were great. The property is older. The bed was pretty hard and pillows were flat. It was a good price for a quick one night stay.
於 2023 年 2 月住了 1 晚
Brenda 於 2023年2月15日回覆
I am sorry you were not comfortable in your room. We are hoping to upgrade soon.

8/10 不錯哦

Christopher

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place all around
I travel a lot due to my job and found this lodge it was a great find. Everything was clean and nothing was broken. Plenty of clean towels. Everyone who worked there was so nice. Location was beautiful right on the side of a huge hill.
於 2023 年 1 月住了 7 晚
Brenda 於 2023年2月5日回覆
Thanks so much for the kind review! We loved having you stay with us and hope to see you again soon!

4/10 不太好

Rebecca

情侶出遊
不喜歡:整潔度和住宿環境和硬體
We woke up with bites on us...come to find out there were bed bugs in the room. We found them on our towels alive. Do not recommend. Yeah price is great, but then it could cost you $100s more if you take those bugs home with you.
Brenda 於 2022年12月24日回覆
We were not aware that there was an issue with the room. We have our rooms checked and sprayed monthly. We will take immediate action.

10/10 有夠讚

Jason

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place
I have stayed at The Razorback Lodge a couple different times now and they always have clean rooms and the staff is always helpful and friendly. The price is right for the area and I would recommend this hotel to anyone looking for a place to stay in Eureka Springs.
於 2022 年 12 月住了 1 晚
Brenda 於 2022年12月24日回覆
Thanks so much for the great review! Can't wait to see you again!

8/10 不錯哦

Marsha

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
clean, affordable, pleasant staff
於 2022 年 10 月住了 2 晚
Brenda 於 2022年11月1日回覆
Thanks for staying with us! We appreciate you!

2/10 很糟糕

Walter

不喜歡:住宿環境和硬體和客房舒適度
Terrible
Nor so good paper thin walls very old outdated!terrible
於 2022 年 10 月住了 1 晚
Brenda 於 2022年10月29日回覆
I am so sorry you were unhappy with your stay.

8/10 不錯哦

Robert,Soper

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is well maintained though a bit tired looking in spots (decking is weathers, slight damage in room that needs repair, trash below needs to be picked up). Outside of that the rooms were clean, the view is nice and quiet on the backside, and shopping is very convient.
於 2022 年 10 月住了 2 晚
Brenda 於 2022年10月25日回覆
Thanks for your review. We are hoping to make improvements soon.

10/10 有夠讚

Larry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place and Clean nice rooms.
The Razorback is a great place to stay, the rooms are clean and Brenda is very nice. She made the check in process very fast.
於 2022 年 10 月住了 1 晚
Brenda 於 2022年10月21日回覆
Thanks so much for the kind words!

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 2 晚
Brenda 於 2022年10月10日回覆
We are so glad you enjoyed your stay!

2/10 很糟糕

Melissa

於 2022 年 10 月住了 1 晚
Brenda 於 2022年10月5日回覆
I am sorry you did not enjoy your stay with us.

8/10 不錯哦

Jackie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place, would stay again! Did ask for couple more pillows that never came tho. Easy location for food & entertainment. Staff very nice.
於 2022 年 9 月住了 1 晚
Brenda 於 2022年9月18日回覆
I am glad you enjoyed your stay. I apologize about the pillows; not sure who you asked, but neither Darrel nor I knew you were asking for pillows. There should have been extra pillows in the TV credenza.

6/10 一般般

Scott

團體旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Sink was clogged. Bed was like trying to sleep on a box spring. Towels were stained and dirty.
於 2022 年 9 月住了 1 晚
Brenda 於 2022年9月18日回覆
So sorry for your bad experience with us. I will speak with the housekeeper regarding the towels. We are hoping to upgrade beds as soon as we recover from the financial hit of COVID.

10/10 有夠讚

Edward

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our time there was Great. It is on the Trolley Route so that was very cool. Will go here the next time 4 sure
於 2022 年 9 月住了 2 晚
Brenda 於 2022年9月18日回覆
So glad you enjoyed your stay! Glad you had a great 8th anniversary!!! Hope you see you for #9!

10/10 有夠讚

MARK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Brenda 於 2022年9月18日回覆
So glad you enjoyed your stay! Hope to see you again!

8/10 不錯哦

Linda

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Had romantic room. Jetted tub in bedroom. The button for jets needs repair. Balconey over looks canyon.
Looking toward pool
Over balcony
於 2022 年 8 月住了 1 晚
Brenda 於 2022年10月3日回覆
Thanks for your kind review. We appreciate you!

10/10 有夠讚

Joshua

於 2022 年 9 月住了 1 晚

2/10 很糟糕

Julianne

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Room I was given was not what was described or pictured on the site. Very outdated, stains on the furniture, old green shag carpet, full size bed instead of queen. Smelled musty , found a bug in the bed .
於 2022 年 9 月住了 2 晚
Brenda 於 2022年9月9日回覆
I am sorry that you did not like your room. The bed is a queen size bed. We do not have full size beds. I wish we had been notified during your stay of the state of the room; we could have done something about it then.

4/10 不太好

Lawrence

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Staff was friendly, great location and great rates. We found a single bed bug in the bathroom on our second day and then searched the bed but found none. There were 3 more in the bathroom the next day While searching for bugs we pulled out the night stand and it obviously had not been cleaned behind it for quite some time
於 2022 年 9 月住了 3 晚
Brenda 於 2022年9月6日回覆
I am so sorry about your stay. I wish you had mentioned the issue to us while you were here. We can't fix a problem we don't know about. I will discuss the issue of the nightstand with the housekeeper, and we will have the pest control treat the room.

8/10 不錯哦

Carol

於 2022 年 9 月住了 2 晚

4/10 不太好

Tori

於 2022 年 8 月住了 1 晚

8/10 不錯哦

Susan

喜歡:整潔度、員工素質和客房舒適度
於 2022 年 8 月住了 2 晚
Brenda 於 2022年8月15日回覆
Thanks so much for staying with us! We appreciate you!

8/10 不錯哦

Christina

情侶出遊
喜歡:員工素質
Very reasonably priced but no frills.
於 2022 年 8 月住了 1 晚
Brenda 於 2022年8月15日回覆
We appreciate your review! Thanks for staying with us; we hope to see you again!