Free WiFi, bed sheets
Check availability

Reviews of Motel 6 Eugene, OR - South Springfield

2 out of 5
Motel 6 Eugene, OR - South Springfield
3690 Glenwood Dr, Eugene, OR

Reviews

6.6
Rating 10 - Excellent. 196 out of 844 reviews" "
Rating 8 - Good. 219 out of 844 reviews" "
Rating 6 - Okay. 172 out of 844 reviews" "
Rating 4 - Poor. 124 out of 844 reviews" "
Rating 2 - Terrible. 133 out of 844 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lines in parking lot need remarking. That was the only thing noticed, everthing else was great.
Stayed 1 night in May 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Cody

Traveled with pets
Liked: Cleanliness, staff & service, amenities
The traffic’s noise, and the people honing in on my conversation next to my room based on noice level and situational discomfort by movement and focus of sound and feeling and attitude
Stayed 1 night in May 2024

2/10 Terrible

Tonya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was smelly and dirty. I found a band-aid in the sheets when I pulled them back.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Tonya,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Brady

Business traveler
Liked: Cleanliness, staff & service, amenities
Easy to access the freeway
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Brady,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Brianna

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Front desk staff was very friendly. Clean, only downfall is right off the highway so it was very noisy and the Papa John's pizza they had advertised was not actual pizza and was not a good pizza. Will stay again! thank you
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/5/7
Hi Brianna, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Aaron

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
People smoking outside of our room and they were up all throughout the night. Our room smelt moldy. There were stains on bed sheets and curtains.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hi Aaron, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Front desk staff was very nice and accommodating for an early check in.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hi Elizabeth, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a fridge in our room, but one wasn't available. They gave us a discounted room instead, which we thought was more than fair. The room was clean and comfortable. It was conveniently close to Eugene and I-5. A nice touch that we got a discount at Denny's! Front desk was friendly and helpful.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

4/10 Poor

Donna

Traveled with family
The rooms smell like cat pee and the outside noise made it very difficult to get any sleep.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/30
Hi Donna, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

8/10 Good

Nicolas

The service was good, beds were stiff and pillows were weak, the highway near by made it hard to rest, otherwise a pleasant stay
Stayed 1 night in Apr 2024

2/10 Terrible

Char

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/26
Hi Char,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
To close to the interstate
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/23
Hi Paul,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Tebusweke

It was a descent place
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 2024/4/17
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

darin

Stayed 1 night in Apr 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/12
Hi Tevin,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

JASON D, Bend

Liked: Staff & service
Other than the TV not working (could change channels but no picture at all) and the room/bathroom needing some paint, it was fine.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/4/11
Hi JasonThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Tevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a great time here at Motel 6 here on Glenwood Drive Eugene Oregon. Staff is amazing. Would definitely recommend this place l give it a 10.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/4/11
Hi TevinWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room I stayed in smelled like a Safeway bathroom.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Greg,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Mark

Liked: Staff & service
Front desk staff person was very helpful for room upgrade. Some rooms do not have certain emendations like microwaves and refrigerators.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/26
Hi Mark, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Mirena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and staff was great
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2024/3/19
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good motel，worth the money.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/12
Hi Jiangming,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Shawna

Stayed 1 night in Feb 2024

8/10 Good

STACIE

Liked: Cleanliness, staff & service
Not a bad place, there was damage in our bathroom on the door jam that should be repaired. Room was clean. The evening front desk gal on our arrival wasn’t the most personable, everyone else was.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 2024/3/6
Hi Stacie, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

2/10 Terrible

John

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean. There was hair on the sheets. The room smelled like Marijuana when we first came in and after we returned in the evening
Response from Brand Experience Team on 2024/3/6
Hi John, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Halie, Camas Valley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/8
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Tyrel

Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/23
Hi Tyrel,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything i needed. Nothing I didn't need. Perfect.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 2024/2/14
Hi Elizabeth,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 Poor

Amanda, Caldwell

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Night staff was very rude. Beds were like sleeping on cement. Was not the cleanest room
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi Amanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Jayme

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, clean rooms but no amenities in-room (like coffee machine, fridge or microwave)
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi Jayme, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

cory

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Candy

Traveled with family
Liked: Staff & service
The bed was very uncomfortable. The only chairs in the room are wooden table chairs so to relax you only have the bed to sit on. The microwave wouldn’t work until we moved the cord just right. We decided to add an extra day because of bad weather and they were going to charge us $399 for that night and when I questioned that they dropped it to $119. The staff in the lobby were great. Just don’t expect much. It’s a place to sleep.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 2024/1/30
Hi Candy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Poor

Sherri

Business traveler
Disliked: Cleanliness, amenities
Cigarette butts on the heater units outside the rooms.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 2024/1/23
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Rai

Disliked: Cleanliness, staff & service, property conditions & facilities
Even the TV did not work!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/23
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotsa road noise in 214 Neighbors kept setting smoke alarm off & were loud
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/23
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Chen

Disliked: Property conditions & facilities
It's barely minimum and the room is very small.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2024/1/17
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk courteous
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/9
Hi Jennifer,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. Our floor had not been swept and it was dirty. In addition, our room was on the backside of the building and was quite sketchy.
Response from Brand Experience Team on 2024/1/9
Hi Rebecca,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Sergey

Business traveler
Liked: Cleanliness, amenities
So small towels floor is dirty
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 2024/1/9
Hi Sergey,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very courteous.
Stayed 1 night in Dec 2023

8/10 Good

Dayna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness
close to Denny's
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/3
Hi Robert, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

2/10 Terrible

Tze

Stayed 2 nights in Dec 2023

6/10 Okay

Desiree

Liked: Cleanliness
.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/3
Hi Desiree, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service
Office only open 6am to 6 pm. manager rude to a handicapped customer who had to climb a flight of outside stairs on crutches.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/26
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Loraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Should have microwave and refrigerator every room
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/12
Hi Kim, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

4/10 Poor

Joe

Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs very friendly
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2023/12/12
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6