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Arbre de Neu

3.0 star property

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At Arbre de Neu, you can look forward to a coffee shop/cafe, laundry facilities, and a bar. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a massage or other spa services. Free in-room WiFi and a restaurant are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
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About this property

Arbre de Neu

  • Hotel near Caldea Spa
  • You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Arbre de Neu. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • Other perks include:
    • Continental breakfast (surcharge), a nature reserve, and an elevator
    • A TV in the lobby, a vending machine, and a water dispenser
  • Room features
  • All guestrooms at Arbre de Neu have amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • Heating, daily housekeeping, and desks

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  • Spa
  • Pet friendly
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8.0 out of 10, Very Good, 1 review
The price is NT$2,814
NT$3,056 total
includes taxes & fees
May 21 - May 22
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Arbre de Neu pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Arbre de Neu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Arbre de Neu?

Check-out is at 11:00 AM.

Where is Arbre de Neu located?

Located in the mountains, this Encamp hotel offers ski-in/ski-out access within 1 mi (2 km) of Funicamp Ski Lift, Engolasters Lake Trail, and Torrent de l'Aviar's Ravine. Engolasters Lake-Les Pardines Path and Church of Santa Eulalia d’Encamp are also within 1 mi (2 km).

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très chaleureux, de bons conseils, et très bon repas, nous avons manger de délicieuses pizza ! Nous reviendrons avec plaisir
Stayed 1 night in May 2025
Verified

6/10 Okay

Stéphanie

Liked: Staff & service, property conditions & facilities

Impossible de donner un AVIS

Stayed 2 nights in Jul 2025