愛蜜莉歐克自然中心 (CHI) 附近飯店 | 熱門住宿限時優惠 NT$1,927 起

「We were a family traveling to Chicago and stayed here for a total of four nights. The indoor swimming pool was open, but the hotel itself felt extremely hot and stuffy. On our second night, the air conditioning broke down, making it impossible to sleep. Around 11:00 PM, we went to the front desk, and they changed a room for us without much explanation. However, on our fourth night, we discovered the air conditioning in the new room had stopped working again. By that point, we were simply too...

「All fine as this was the first time to book this one. Not bad!」

「Some tools are broken.」

「👍」

「非常热情」

「hotel was nice, rooms were spacious. breakfast and coffee didn't open until 7am on the weekends which was a little too late for us because we had to leave early.」

「Everything is good.」

「好」

「This was my second time attempting to stay at this hotel, and I had previously stayed here for a period of time, so I had a certain level of trust in this property. However, this experience was very disappointing. Due to a necessary name correction on the reservation, Expedia assisted in updating the guest name, and I presented the updated information to the front desk upon arrival. Unfortunately, due to a system synchronization delay on the hotel’s side, the updated information was not visible...

「Noisy. Regardless of the room you are given, it’s impossible to rest well due to the nearby road. Everything else is fine」

「员工热情，公用停车场就在边上傍车方便，离轨道交通近有点噪。」

「Very good 」

「Good place to stay 」

「I found a bug on the bed of the hotel. After calling the customer service, I got a pillow at 11 p.m. an hour later. The room is not clean, and there are still paper towels used by previous guests in the trash can. Breakfast and Wi-Fi are charged separately, and mineral water is not provided in the room.」

「My flight to Chicago got diverted because of terrible weather. I messaged the hotel in advance to cancel the first night and asked for a refund/discount. No one replied. When I checked in I explained again and all I got was 'hotel policy'. I had been in similar situations before with other holiday inn(in Japan) and they refunded me. Hotel policy or not, I did not stay in your room for one night. Charging me USD180 for nothing is not the best hotel service. I rarely gave bad reviews but this was...

「good」