Beds were hard, but the most comfortable hard bed ever. Usually I sleep medium soft, but this bed was good. I slept well. Things that weren't so good, no shampoo or body wash in the shower, but were out. The front desk did give us some more big bottles when we asked. Also when I got to breakfast almost everything was gone. I think the front desk has was also trying to do breakfast and it was hard to keep up on both. She did restock but I had to go before she got to a lot of it. It was a good breakfast though, eggs (didn't try they were out), a few cereals, some muffins/bread, sausage, waffles (I got the last of that), fruits, juices. I think there may have been yogurt because I saw someone else eating one. Anyway overall I had a good sleep and the staff were nice, but with breakfast almost gone and not restocked items. Oh also we had reserved the room for four people but we only had one washcloth, one or two hand towels, and three towels, and three pillows. So we again had to get more of those supplies