I would like to express how deeply unsatisfied I am with my stay.
On arrival the member of staff who was on the front desk seemed confused with my booking email. After 10- 15 mins of waiting I was then told that there was no hot water in the room which was being allocated to us.
When we were showed to the room it was full of damp, my partner is asthmatic and I tried to tell the person on reception. The language barrier was quite apparent and I was told ‘no rooms’. As we were in a foreign country, unsure of the surrounding area we had no other option we decided to accept the room.
During the rest of the stay the electricity turned off almost hourly meaning the air con, television and one light in the bathroom would all turn off sporadically. As the room had black out windows the room was impossible to see in and we were having to use the flash on our phones to get any form of light I’m sure we can agree this is totally unacceptable.
This was the first time I have used Hotel.com to place a booking and I would have hoped the businesses used would be vetted to a higher standard
真實旅客
於 2019 年 4 月住了 2 晚
10/10 有夠讚
Jesse
2019年3月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, nice patios
Highly suggest!
Jesse
於 2019 年 3 月住了 1 晚
8/10 不錯哦
真實旅客
2019年3月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 3 月住了 2 晚
10/10 有夠讚
fabian
2019年2月14日
喜歡:整潔度、員工素質和客房舒適度
Klasse hotel sehr gut
Super gutes hotel sehr freundliches Personal und sehr gute Zimmer.. Ausblick auch gut. Lage top in 10 Minuten ist man im stadzentrum zu fuss. Zum strand sind es 6 Minuten mit Motorrad taxi... Nur leider gibt es nur eine bier sorte im hotel red horse
fabian
於 2019 年 2 月住了 2 晚
8/10 不錯哦
Kristine
2019年1月28日
喜歡:整潔度和員工素質
Average hotel
This inn is basic and doesn't have breakfast in the price. I've been in other better inns/hotel with cheaper price with breakfast included already.location was good,along the road,walkable from town proper.room was clean but just small space.no cabinets or chairs to put your things.no hook or hangers to hang wet clothes.wifi was poor inside the room.breakfast is with additional cost but its not tasty and with just 4 choices.they allowed
Kristine
於 2019 年 1 月住了 2 晚
8/10 不錯哦
Elina
2019年1月27日
喜歡:整潔度、員工素質和客房舒適度
Elina
於 2019 年 1 月住了 3 晚
6/10 一般般
Olga
2019年1月6日
Olga
於 2018 年 12 月住了 12 晚
6/10 一般般
真實旅客
2018年12月21日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Close to the beach but no hot water and the bathroom gets flooded when you take a shower