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Reviews of Western Motel

2.5 out of 5
Western Motel
1266 Adams Ave, El Centro, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 69 reviews" "
Rating 8 - Good. 11 out of 69 reviews" "
Rating 6 - Okay. 12 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 7 out of 69 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels I’ve been to in imperial
Stayed 1 night in May 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Dipi on 2024/5/17
Thank you

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Very accommodating. Will be staying here every visit.
Stayed 1 night in May 2024
Response from Dipi on 2024/5/14
Thank you very much

10/10 Excellent

Andrea, Diamond Bar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a pleasant stay. The owners are wonderful people.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come to El Centro. Will Be staying again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and accommodating. Clean room! A
Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Stayed 1 night in Apr 2024

6/10 Okay

Teresa, Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. She’s so accommodating and friendly. Definitely booking here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Vladimir

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so wonderful ,broken a shower, they fixed it the right the way! The owner is so nice and easy communicated. Hi recommended
Stayed 1 night in Feb 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was refused service because I am Handicapped. I used what little money I had to pay for the room. When hotol owner refused to allow ne to stay there, i was forced to sleep in my car.
Stayed 1 night in Feb 2024

8/10 Good

Bonita M

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family running this place they're so nice and they always appreciate me staying there. I'm a commuter and I stay there two nights a month or more.
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rare fined, for the price
For an older hotel, it was very nice. Recent upgrades to windows and air-conditioning beds, possibly to a very nice hotel for the price very clean inside and out the owners/staff were very friendly very helpful. I will definitely stay here again again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service
Affordable. Very clean.
Stayed 1 night in Jan 2024
Response from Dipi on 2024/1/25
Thank you appreciate

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room is very small. Apparently in an update process. Adequate for our needs.
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE!!! FRIENDLY OWNERS
Stayed 2 nights in Jan 2024
Response from Dipi on 2024/1/25
Thank you appreciate

2/10 Terrible

jose

I didn't stay i try to cancel but they just went around the bushes telling me that I have to cancel Tru expedia and expedia told me that they are not going to reimburse my money expedia is a piece of sh**** Don't use expedia.
Stayed 1 night in Dec 2023

2/10 Terrible

Theodore

Disliked: Cleanliness, staff & service, property conditions & facilities
Plain and simple this place has bed bugs. Place is dirty walls covered in smoke residue. Manager is rude.
Stayed 1 night in Dec 2023
Response from Dipi on 2024/1/2
Please allow me to apologize that our property didn't meet your expectations. Your experience is certainly not typical, and I am disappointed to hear that you encountered any issue during your stay. I can assure you that the comfort of our guests is our primary goal, and we take cleanliness very seriously. I have shared your comments with our housekeeping team, as well as our pest control company, as we do employ a thorough and preventative pest control plan. While we were advised that no pest activity has been detected at the property, we regret that your time with us was marred by any inconvenience. We do our best to ensure that the pictures shown are accurate depictions of the property, and appreciate your feedback.

10/10 Excellent

Brenton

Business traveler
Clean and quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Affordable
I will always come here as long as they have an opening, It is simple With the Basics you need, Great Service Everytime
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT'S A GREAT PLACE TO STAY, I ALWAYS FEEL SAFE AND IT'S COMFORTABLE, CLEAN AND SIMPLE, QUIET AND THE SERVICE IS GREAT VERY FRIENDLY
Stayed 2 nights in Oct 2023

10/10 Excellent

Frank

Stayed 2 nights in Sep 2023

8/10 Good

Pauline

Business traveler
Liked: Amenities
Good location
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice customer service
Stayed 1 night in Aug 2023

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

jualyna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute little spot, the parking spots were pretty bad but the actual room was nice, has A/C, a microwave and a mini refrigerator. My only complaint is when I would take a shower. the water wouldn’t go down until the shower was off, so the water would just be at my feet for a little bit, drained pretty slowly. the people who work there are very very sweet!
Stayed 6 nights in Jun 2023

10/10 Excellent

Silvia

Stayed 1 night in May 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities
Not clean, and ugly
Stayed 1 night in May 2023

10/10 Excellent

Louie

Business traveler
Liked: Staff & service, property conditions & facilities
Good Customer Service
Stayed 3 nights in May 2023

10/10 Excellent

Stuart, Rancho Santa Margarita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, quiet, room with a modern A/C unit, working TV and remote controls. Nice shower!
Stayed 1 night in May 2023

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed here before and its very close to the race track. I only use the room yo shower and sleep, so it works fine for that.
Stayed 2 nights in Mar 2023

6/10 Okay

Adrienne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Main issue is no hot water.
Stayed 1 night in Mar 2023

4/10 Poor

Valerie

Traveled with group, Business traveler
Liked: Staff & service
The room had roaches and the Wi-Fi wasn't working at all.

6/10 Okay

Erich

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No place to hang clothes up.

10/10 Excellent

freddy

Stayed 1 night in Dec 2022

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. Very friendly and warm family. Very accommodating. Very clean rooms. In crowded downtown El Centro, but well worth the price.
Stayed 1 night in Oct 2022

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nothing to write home about. Family run place. Sketchy people in an old RV on site and I did not feel safe. Room was clean and the air was cold but the furnishings were hella old, dated and used. The lady checking me in was very nice and even offered to feed me. You get what you pay for so do not expect the quality to be there for 60 dollars.
Stayed 1 night in Sep 2022

10/10 Excellent

CAROLINE ARMSTRONG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient to work and shopping
Stayed 4 nights in Aug 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this property, It is very clean, the employees are so kind, its quiet and a peaceful sleep.
Stayed 1 night in Jul 2022

6/10 Okay

Lorenz

Business traveler
Liked: Cleanliness, staff & service
The room was very clean but stark and there was no hot water evening and morning.
Stayed 1 night in Mar 2022

8/10 Good

Alycia

Business traveler
Disliked: Cleanliness, property conditions & facilities
Adequate
Adequate. This hotel is in the hotel part of el centro. Not much around. But an overall alright stay for our needs.
Stayed 1 night in Dec 2021

10/10 Excellent

Patrick

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice room at a great price
Stayed 1 night in Dec 2021

8/10 Good

Jaime

Business traveler
Liked: Staff & service, room comfort
OK for 1 night
You get what you pay for. Decent area.
Stayed 1 night in Dec 2021

8/10 Good

Rosela

Business traveler
Liked: Cleanliness, staff & service, room comfort
convinient, for a night stay
Stayed 1 night in Nov 2021

6/10 Okay

steven

Traveled with family
Liked: Cleanliness, room comfort
Older but available
Stayed 1 night in Nov 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but very nicely kept up. Friendly and helpful service. Good price. Dining options nearby. Very clean.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
I loved the colors on the inside of the room. What I didn’t like was the used tissue behind the bed
Stayed 1 night in Apr 2021
Response from Western Motel Management on 2021/4/29
Thank You for your Review . And we take every review seriously to improve our business . Just wanted to let you know that we did not use tissue behind beds. Can you please explain little more , what did you find ?