The price was very affordable and the location and environment of the hotel was great. The only thing that didn't meet my expectations was that the soundproofing of the guesthouse was a bit poor, I could hear loud noises from next door and the ice machine working outside of the room.
ZhengZe
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Angela
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was very spacious and clean and close to the mall. Very convenient.
Angela
於 2025 年 6 月住了 1 晚
6/10 一般般
Hsin Hsin
家庭旅遊
2025 年 7 月 23 日
喜歡:設施服務
Overrall, It is a very convenient location as It is just 3 minutes walk to the West Edmonton Mall. I liked the breaksfast , please add breadkfast sausage to the menu.
Thank you.
Hsin Hsin
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Kristina
團體旅遊, 親子旅遊
2025 年 7 月 23 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Front desk staff was rude and unfriendly when our group arrived in the property. Basement parking will costs guests $10 more per day. They advertised that guests will get 50% off for the slide and pool but that is not true if you booked with expedia or other 3rd party booking sites. There’s only one elevator that looks and sounds unmaintained. The breakfast room is so small, not enough seats for guests. Breakfast is also limited to carbs - no meat (bacon, sausage, omelet) though there’s hard boiled egg.
Kristina
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Syed Askari
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Short stay so can’t comment in detail but it was a nice stay
Syed Askari
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Iver
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I couldn’t connect my ps5 because of the Wifi settings and they had no one to help assist and the tv channels were boring, but everything was great other than that.
Iver
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Manish
2025 年 7 月 21 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Hallways and elevator
Manish
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Emily
團體旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very friendly and considerate staff. hallways were always clean and no issues with checking in or out.
Emily
於 2025 年 7 月住了 5 晚
6/10 一般般
Bella
親子旅遊
2025 年 7 月 21 日
喜歡:整潔度和員工素質
Liked the location. Didn't like the dirty floors and very poor breakfast.
Bella
於 2025 年 7 月住了 5 晚
8/10 不錯哦
MANDY
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast is subpar.
MANDY
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Renee
家庭旅遊, 親子旅遊
2025 年 7 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean, comfortable. Wifi is the mall network which doesn't work in hotel even on the first floor right beside the lobby. Breakfast in a tiny room - too small to accommodate guests (maybe 5 tables total?) without any hot options or baked goods. Very minimal options - Toast with white bread only, pancake maker and yogurt. One communale microwave on third floor. One single elevator for entire hotel - super slow. Not enough parking for all guests - forced to do $10 paid underground parking
Renee
於 2025 年 7 月住了 2 晚
6/10 一般般
Eric
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質和設施服務
Only complaints are terrible wifi and out drain for the bath tub was clogged.
Eric
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Wenhao
親子旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質和設施服務
It is clean, but kind of old. It is ok for me just for one night short stay. The breakfast area is small, not much seats. But can take to room to eat.
Wenhao
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Blanche Marie
團體旅遊
2025 年 7 月 18 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very poor customer service. Front desk staff not friendly. Only 1 staff at the desk. Not enough parking. Overflow parking only until 11pm with $10 parking fee in the basement. No 50% discount swimming in the mall contradictory to ad if booked with Expedia. No microwave. No hand soap. The only reason I booked here is close to the mall but there are lots of hotels nearby. Not recommending and not coming back.
Blanche Marie
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Michael
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度和住宿環境和硬體
Not being able to get a discount on tickets to West Edmonton mall, waterpark, or their fairgrounds
Michael
於 2025 年 7 月住了 3 晚
6/10 一般般
Charlotte
團體旅遊
2025 年 7 月 17 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Overall it was fine, the breakfast was terrible. Only like 6 tables for the entire hotel and very limited options. There was mold in the shower and overall it was pretty run down but wasn’t the worst place I stayed. Just wouldn’t be my first choice next time
Charlotte
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Jaspal
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service
Jaspal
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Jean-Mathieu
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Smell is weird in the Hall
Jean-Mathieu
於 2025 年 7 月住了 2 晚
6/10 一般般
Radoslaw
情侶出遊
2025 年 7 月 15 日
不喜歡:住宿環境和硬體
Old
Radoslaw
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Kimberlea
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place in reguards to being so close to Weat Edmonton Mall. The only downfalls is there ia only 1 ice machine on the 3rd floor, 1 microwave to reheat food on the 3rd floor. Breakfast is basic but not bad for a free breakfast also on the 3rd floor so that is the floor to stay on for us. Beds are hard but the pillows helped make up for that. Lots of fluffy pillows. Staff was super friendly. Overall great value fornthe price and proximity to the mall.
Kimberlea
於 2025 年 7 月住了 2 晚
6/10 一般般
Marc
情侶出遊, 團體旅遊
2025 年 7 月 11 日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
Staff were very helpful, but this place needs major updating. Furniture in the room have seen better days.
Marc
於 2025 年 6 月住了 1 晚
10/10 有夠讚
wendy
親子旅遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place, walking distance to the mall, friendly staff, clean.