My family (we have young children) had to deal with other guests who reeked of marijuana in the lobby while checking in. Could not get a luggage cart, another family had one tied up in the lobby for the entire time (25 minutes) it took us to unload and get settled.
Room floor was sticky like a dance floor at a bar. Bathtub not clean.
Coming back to hotel later in evening, there were drunks outside, lots of smokers. Did not like taking our kids past this kind of activity. Inside there were rowdy guests, loud and noisy until 3am. Wife and son went to get an extra pillow from front desk (reservation was for 5, only 4 pillows in room.) and while waiting they observed a prostitute there.
Upon going down in the morning to complain and check out a day early, we pointed out a man passed out in the hallway next to the restaurant.
We didn't expect a 5 star hotel, but did not expect this kind of establishment. The lady at the desk was gracious to our situation, we felt bad for her because she knew the hotel had better days in the past.