I tend to book motels when I travel with my dog as it’s easy to get in and out for potty breaks, etc. We booked two motels this last week. The first was stellar. Clean, updated, friendly. I mention this because it was the same price as this motel, which was none of those things.
When I checked in, the front desk person said (a direct quotes) “we have nice rooms, but you don’t get one because you have a dog.”
I didn’t fuss about it because we just needed a place to crash for the night. She went on to say it was a non smoking room and charged me a damage deposit (expected).
We went to the room and it was awful. It reeked on smoke and wasn’t clean. The light fixture was just a bare bulb. The shower curtain was gone. The toilet paper roll holder was absent. We were left with one, half-full roll of toilet paper and a few hand towels & cloths. No bath towels. The AC didn’t work, not did the bathroom fan.
The place doesn’t look awful online. You expect basic, but not unclean and broken. Avoid!