good stay. expensive but solid. the food was not great. i only are once do maybe not a fair assessment
Terry
於 2025 年 6 月住了 1 晚
8/10
Decent hotel for business trip
Robert Phillip
於 2025 年 3 月住了 1 晚
10/10
Excellent stay, great location, staff were great
John
於 2025 年 6 月住了 3 晚
10/10
The staff is excellent - Rae, at the front desk could not have been more helpful and kind. My family and I were thrilled with the welcome we received, by Rae and Mike; and we were very pleased with the assistance they provided. And all staff were friendly, courteous, and professional! I intend to contact the manager to repeat this review directly. Also, great location.
Jay
於 2025 年 6 月住了 4 晚
10/10
Great receptionist!
Lisa
於 2025 年 6 月住了 1 晚
10/10
Clean comfortable and friendly staff
Satnam Susan
於 2025 年 6 月住了 2 晚
10/10
cyril
於 2025 年 5 月住了 6 晚
4/10
House keeping was very poor - room was not cleaned, utensils were left uncleaned. And, the telephone was not working. In spite of making request to fix the problem four times, the telephone was not fixed.
Raahmi
於 2025 年 5 月住了 3 晚
10/10
Erika Marie
於 2025 年 5 月住了 3 晚
8/10
We had a lovely stay, a few things would have made it a bit more special. Despite staying in a superior room we weren’t give towelling robes in order to use the pool facilities so please be aware you need to take something with you, slightly disappointing when paying over £500 a night. Please also be aware that no one really monitors the pool area, people were in there with mobile phones and alcohol and we used it towards the end of the day and it could have been cleaner. We also felt sorry for the staff who were on breakfast service on the Saturday as they struggled to keep up with replenishing food and clearing tables, they seemed a bit understaffed.
Anne
於 2025 年 5 月住了 3 晚
10/10
Ruime kamers, centraal gelegen en heerlijk ontbijt
Michel
於 2025 年 5 月住了 3 晚
10/10
Really clean and comfortable. Good walk to royal mile. Staff were very friendly and helpful. Stayed here first, little did we know it was the last decent shower we would find in Scotland and London 😂
Suzanne
於 2025 年 4 月住了 2 晚
6/10
One of the front desk staff was rude during multiple interactions. And, the taxi company they called to take us to the airport charged me twice what it cost us to get to the hotel from the airport. I told the driver about his jacked up rates (plus he added 6 english pounds to be meter amount - I guess it was his built in tip). I hold the hotel responsible for doing business with such a company - I couldn't be the first person this has happened to...The property is several blocks from and at the bottom of the steep hill from the shopping district. I knew that when I booked but wouldn't stay there again because of the location, having experienced it firsthand. The room was spacious and comfortable. The food at the restaurant was okay.
Barbara
於 2025 年 5 月住了 2 晚
4/10
The room ac was pathetic and did not work , even at maximum speed there was hardly any air conditioning. We had to ask for a fan as it was stifling in the room .
The hairdryer was of absolutely poor quality. It took me an hour to dry my hair where it takes me half an hour usually!
Anwar
於 2025 年 5 月住了 3 晚
10/10
Andrew
於 2025 年 3 月住了 4 晚
10/10
The room was very nice, updated. The bathroom was modern, spa-like with a great walk-in shower that had plenty of water power. The large television was also a plus. Location was a little bit of a walk uphill to the central area of the Royal Mile, but still in a good area. Overall, a very pleasant stay for us and would definitely go back again.
Barbara
於 2025 年 5 月住了 1 晚
8/10
Martijn
於 2025 年 4 月住了 2 晚
6/10
Concierge not friendly but cheerfully declared room only. Clealy breakfast that appeared included in the deal flashing up on the booking on expedia, not included
Lee
於 2025 年 2 月住了 2 晚
10/10
Excelente atencion y las instalaciones muy bien
Luis
於 2025 年 4 月住了 3 晚
10/10
Lovely comfortable hotel excellent staff pool and sauna and changing facilities were very clean. Very close to Arthur’s Seat. Away from hustle and bustle so peaceful but easy walking distance. Also close to station.
Vicki
於 2025 年 4 月住了 2 晚
10/10
The hotel staff were very accommodating.
The facilities were very clean.
The food was great.
We had a great stay and will definitely be back.
Ernie
於 2025 年 4 月住了 2 晚
10/10
Everything about my stay there was great. I recommend eating out in town. The hotel restaurant was not that good, but the surrounding restaurants are amazing. The Spa there was ok.
Tatyanna
於 2025 年 3 月住了 7 晚
10/10
Nour
於 2025 年 4 月住了 5 晚
6/10
Front desk team was nice but that is about it. Room was given late due to miscommunication between cleaning staff and front desk, beds are extremely uncomfortable (very cheap mattress), our room had no body shampoo and was not filled even after I explained that to room service, we ordered food but front desk forgot to place it and after 1 hour and multiple follow ups they realized it was a miss.
I will not come back for this hotel, and I do not recommend it to anyone.
Shahram
於 2025 年 4 月住了 2 晚
10/10
Easy access to Royal mile and other sites. Breakfast was great. Pillows were a little too thick but beds were comfortable.