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Reviews of Sheepscot Harbour Village Resort

2.5 out of 5
Sheepscot Harbour Village Resort
306 Eddy Rd #1, Edgecomb, ME

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 207 reviews" "
Rating 8 - Good. 49 out of 207 reviews" "
Rating 6 - Okay. 15 out of 207 reviews" "
Rating 4 - Poor. 6 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd go back in a heartbeat!
Stayed 3 nights in Jan 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, super comfy bed and very quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Karin, Crouseville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Stephen

Disliked: Staff & service
Decent place terrible customer service!!!
Needed a late check in, I called with no return phone call, had to call back to figure out how to get in the room. Once arrived had not TV or Internet called got voicemail. Call that afternoon because nobody’s around until after 3 PM to tell them and ask for some compensation on at bill. Of course had to leave a message, almost a week later no response.
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Stayed 2 nights in Sep 2023

6/10 Okay

Sara

Traveled with family
The outside light of our unit was out. It was very dark getting in and out of our room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Great facility, great price, and great view - close to many eateries and just over the bridge from wiscasset.
Stayed 2 nights in Oct 2023

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice spot on the water.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the deck and along the pier. Staff was very professional.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, better than a regulae hotel
Great location-loved walking out on the pier. Need to clean better-spiders in bathroom and cobwebs above bed. Very comfortable set up for room. Have never travelled before so this was a better accomodation than a regular hotel and very close to the two sites I wanted to visit. Was told it's more like a timeshare so check in and out is pretty much self done. I do not have a cell phone so relied on the desk person (very courteous), but they are there limited day hours.
Stayed 2 nights in Sep 2023

8/10 Good

Ronald W

Stayed 4 nights in Aug 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise for Us!
We were pleasantly surprised at how lovely the Resort is. Everything looked brand new and spotless. We loved being right on the River. The restuarant being right on thr property was very convenient. We enjoyed our stay there very much. Looking forward to returning again!
Stayed 2 nights in Aug 2023

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice view, clean room.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Resort is in a great central location ideal for exploring Maine's Midcoast, with an excellent restaurant attached. We loved the Standard Studio Suite: a spacious room with two beds and a clean bathroom, balcony with a beautiful view, and a practical kitchenette, which allowed us to have breakfast in the room and prepare easy meals ourselves, as there are a small refrigerator, a microwave oven, a kitchen sink, coffee maker, and a great electrical pan. The kitchen also includes some silverware and kitchen tools as well as dishes. Parking is conveniently right outside. The staff was very friendly and welcoming and took care of requests. The unit was overall clean, only the stained carpet made me take off one point from a perfect rating, as it is easy to carry dirt from the entrance area onto it and it was stained accordingly. Overall a excellent place to stay for a vacation. We had a great time and I would recommend it.
Stayed 7 nights in Jun 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is located next famed US1 across the Sheepscot River from Wiscasset ME. Beautiful sunsets and very relaxing. They have a long pier too which is great for evening walks.
Stayed 2 nights in Jun 2023

6/10 Okay

Jason

Traveled with partner
Disliked: Property conditions & facilities
The inn was completely ripped apart. Appliances, doors, shelving all thrown in the hallway. The window in the room wouldn’t stay open, there were water stains on the ceiling, and everything was half painted.
Stayed 3 nights in Jun 2023

10/10 Excellent

Inga

Stayed 3 nights in May 2023

8/10 Good

Katryn, Bothell

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Sierra Rose

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expedia needs to investigate the hotel management
The service desk employees were rude and unhelpful. They provided confusing late check instructions and when they were called to clarify the actual room location, they claimed since I booked with Expedia they could not help me even though they were responsible for the place and the number I called was in the check-in instructions. During the phone call, they deliberately hung up on me twice because I repeatedly called as I had no other options (Wiscasset is so isolated and far away from any town or the next hotel). Expedia needs to investigate these clowns as they are claiming they cannot help anyone who books with Expedia (lie). Also, once I checked in there was no heat in the showers and dirty/used towels on the kitchen table. They refused to remove them/clean them. I even had to wait for 15+ mins at the reception to check out as the receptionist was 'busy' tending to her baby - what the hell? This is a shocking experience from a place that is supposed to be family or senior-friendly. Avoid at all costs, you are better off at a brand-name hotel than this mom and pa place run by amateurs.
Dirty towels on kitchen table at check in
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We’ve stayed here many times. It’s a nice central location to travel from.
Stayed 2 nights in Dec 2022
Response from Hayley on 2022/12/27
Thank you for your review! We hope you come back to stay with us soon!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a beautiful room. The beds could use to be replaced but otherwise wonderful
Response from Nancy on 2022/11/28
We are so happy that you enjoyed your stay! We would be glad to look into the beds. Thanks for alerting us to the need. Hope to see you again soon.

8/10 Good

Mary

Stayed 3 nights in Nov 2022

10/10 Excellent

jAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We requessted double beds and was very surprised to get a two bedroom apartment. The unit had afireplace that was very cozy and the beds were great! The property is on the river with a nice dock on the water. would highly recomeennd!
Stayed 2 nights in Oct 2022
Response from Guest Services Manager on 2022/11/5
Thank you James! We enjoyed having you stay with us and we are glad you enjoyed your stay! Come back soon!

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with wonderful views!!
Stayed 3 nights in Oct 2022
Response from -Hayley, Guest Services Manager on 2022/10/23
Thanks for the great review! We are glad your stay with us was 5 out of 5! Come back and see us!

4/10 Poor

Anthony

Traveled with family
Disliked: Staff & service, property conditions & facilities
Free parking, hot water and the view. 100 bugs in out room alive and flying. Towel holder ripped from wall, toilet paper holder fell off thrown into sink cabinet. Bed was horrible. 6-8 in tilt. Terrible sleeping. No extra blankets. No returned calls from staff. Everytime i went to desk doors were locked. Unacceptable
Stayed 2 nights in Oct 2022
Response from Nancy on 2022/10/20
Hi Anthony, I was so sorry to hear that your stay wasn't as perfect as we hoped to have made it. We did have a bit of an issue with the Lady bugs this year, I know the staff came out and cleaned them up for you. As far as your other concerns, We will absolutely address these. I hope that you give us another opportunity to make your next stay a much more pleasant one.

10/10 Excellent

Kelly

Stayed 1 night in Oct 2022

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views and the room was very cute and had nice decor. The bathroom looked like it needed to be updated tub needed re-grouting and shower head leaked. However with that said I would stay hear again.
Stayed 1 night in Oct 2022
Response from Hayley - Guest Services Manager on 2022/10/10
Hi Kelly, Thanks for your review! We love hearing that guests love our décor! We have lots of plans for our off season, and we will be having repairs on a lot of our bathrooms! Thank you for letting us know, I will have maintenance take a look at that grout!

10/10 Excellent

Maiia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here. Spacious room, very clean, great view. Restaurant is on-site.
Stayed 4 nights in Oct 2022
Response from Hayley - Guest Services Manager on 2022/10/10
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Oct 2022
Response from -Hayley on 2022/10/9
Thank you for your review Madison! Come back and see us again!

8/10 Good

jeannette, ashland

Traveled with partner
No breakfast as advertised,instead a coupon for 1 coffee and 1 “pastry” at the coffe shop across the street from the motel.
Stayed 1 night in Oct 2022
Response from Guest Services on 2022/10/8
Jeanette, thank you for your great review of our property! I do want to apologize that you were wrongly informed that we provide breakfast as we have not provided breakfast in almost 2 years now, I would however like to know where you found this information as it does need to be removed as we do not want to wrongly inform our guests about our resort in the least bit! Please feel free to reach out to us directly if you would like to discuss further.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Absolutely beautiful resort with outstanding views.
Stayed 1 night in Sep 2022
Response from William, GM on 2022/9/30
Thank you so much for your kind review. I hope we see you again (:

8/10 Good

todd

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Hayley on 2022/9/24
Thank you for your review, we appreciate the positive feedback and hope to see you back soon!

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2022
Response from Hayley on 2022/9/24
Thank you Virginia for your review, We enjoyed hosting you and hope to see you back soon.

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this place. It is a beautiful and well kept property. We stayed in the lodge and it was lovely. We had a full living room, huge bedroom kitchenette and a gorgeous view of the river from the windows and right out our front door. Everything about this place is lovely, peaceful and super well done at a very affordable cost. It should get well above 5 stars…it’s truly a diamond in the rough!
Stayed 1 night in Sep 2022
Response from Hayley - Guest Services Manager on 2022/9/22
Monica,Thank you so much for your honest review of our property, we'd love to have you back sometime!

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant, missed breakfast not being offered, or lunch, for that matter. Spacious, not too expensive for the space.
Stayed 7 nights in Sep 2022
Response from William, GM on 2022/9/21
Thank you so much for your kind review. I am so thankful your stay with us was perfect!

10/10 Excellent

Julia

Stayed 3 nights in Sep 2022
Response from William, GM on 2022/9/21
Thank you so much for your kind review. I am so thankful your stay with us was a perfect 10!

8/10 Good

WILIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in for late arrival was undesirable. Unavoidable on my end due to flight delays…I has difficulty finding the unit in the complex. Very dark. Unit number hard to find/see. Unit fine when located but process disappointing although I’d called ahead with a heads-up on my late arrival.
Stayed 2 nights in Sep 2022
Response from William, GM on 2022/9/17
Hi William, I am sorry your late arrival was not perfect. I hope the rest of your stay was great and if there is anything else I can do, please dont hesitate to reach out. Thank you (:

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Marybeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Dealing with staff shortages. Our unit was very nice but had broken toilet paper roll hanger and a towel bar missing which seemed odd because other things were upscale… so I’m sure it’s a factor of staff shortage
Stayed 1 night in Aug 2022
Response from Hayley - Guest Services Manager on 2022/8/31
Thank you Marybeth for staying with us and enjoying your time though we are looking for new members to make a great team here! I will send maintenance to the unit you stayed in to fix those two holders first thing in the morning. Thank you for making us aware of those issues, we greatly appreciate your feedback on how we can improve.We hope to have you back soon!

10/10 Excellent

Lori

Stayed 2 nights in Aug 2022
Response from Hayley Guest Services Manager on 2022/8/28
Thank you for your honest feedback Lori! We hope to host you again!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private
Stayed 2 nights in Aug 2022
Response from William, GM on 2022/8/26
Thank you so much for your kind review! We hope you come and see us again (:

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022
Response from William on 2022/8/9
Thank you for your review. I hope you come back and see us again (:

4/10 Poor

Grant

Disliked: Cleanliness, staff & service, room comfort
Would not recommend
Nice room. But poor service. Said staff on hand went to ask a question at 3 pm. No one in office. Free nifty unavailable market closed. Poor communication Said rolls in office no signage
Stayed 4 nights in Jul 2022
Response from William on 2022/8/9
Hi Grant, I am sorry for your experience. Not sure what was going on with no one in the office, but since your stays were in late July, and since check-in is at 3, I would. have to assume you just happened to come to the desk when the agent was off helping someone.

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022
Response from William, GM on 2022/7/30
Thank you for your review! I hope you come back and see us so we can make your next stay AMAZING!

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view and a clean well kept property.
Stayed 2 nights in Jul 2022
Response from William, GM on 2022/7/25
Thank you so much for providing your feedback. We are happy you enjoyed your stay. Hope to see you again!