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OYO 奧本飯店的評分

3 out of 5
OYO 奧本飯店
King Edwards Parade, Eastbourne, England

評論

7.6

不錯哦

10 分，有夠讚；203 則評論中有 66 則" "
8 分，不錯哦；203 則評論中有 72 則" "
6 分，一般般；203 則評論中有 28 則" "
4 分，不太好；203 則評論中有 20 則" "
2 分，很糟糕；203 則評論中有 17 則" "

8.0/10

整潔度

8.2/10

員工素質

7.2/10

設施服務

7.4/10

住宿環境和硬體

7.2/10

環保程度

評論

10/10 有夠讚

Lewis

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely amazing place to stay great staff not expensive and very clean place to stay beds are super comfortable too
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Maria Jose Gorretti

喜歡：員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

king

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Sammy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Juned at the reception was lovely and very helpful at all times. Would definitely recommend.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Julian，Birmingham

喜歡：整潔度和員工素質
Quiet, good location
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Fiona

於 2024 年 2 月住了 2 晚

8/10 不錯哦

Julian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel for a two night stay
於 2024 年 1 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean comfortable room.
於 2024 年 1 月住了 4 晚

4/10 不太好

Yasser

不喜歡：員工素質
Sub average Room service poor
於 2024 年 1 月住了 1 晚

4/10 不太好

Yasser

商務旅客
不喜歡：員工素質
Poor room service
於 2024 年 1 月住了 1 晚

6/10 一般般

JOHN

情侶出遊
喜歡：整潔度
Clean and cheap.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Kirsti

於 2023 年 11 月住了 5 晚

10/10 有夠讚

Hercules

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Had a lovely time at Oban!
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Chris

6/10 一般般

Mahamadou

No thanks

2/10 很糟糕

O

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Bob

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall it was a great room sea view we had one issue but it was sorted very quickly i would definitely book and stay again
於 2023 年 11 月住了 4 晚

8/10 不錯哦

PAUL D

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Good value for money
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Chris

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great and efficient service on reception, friendly staff, will definitely stay again
於 2023 年 11 月住了 1 晚

4/10 不太好

Adrian

不喜歡：整潔度和員工素質
I found the room very small, and the bed linen was rarely changed. I wouldn't choose to stay there again.
於 2023 年 10 月住了 7 晚

4/10 不太好

Kevin

商務旅客
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The first room the shower head fell off it’s mounting and the mounting was broken so moved to another room and sat on the chair and it collapsed on me.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Chris

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
always well looked after and very clean Restaurants and pubs nearby
於 2023 年 10 月住了 2 晚
Joey 於 2023年11月6日回覆
Hi, Chris! We are elated to know that you liked our services. Regards, Joey

2/10 很糟糕

Peter

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Barbara 於 2023年11月6日回覆
Hi, Peter! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

8/10 不錯哦

Andrew

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will stay again if in the area
Great location and friendly staff, comfortable bed. Will stay again if in the area
於 2023 年 10 月住了 2 晚
Rosy 於 2023年11月6日回覆
Hi, Andrew! Thanks for the positive rating, looking forward to serving you soon. Have a nice day :) Regards, Rosy

8/10 不錯哦

Caroline

於 2023 年 10 月住了 1 晚
Tim 於 2023年11月6日回覆
Thanks for your kind and lovely words, Caroline! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim

10/10 有夠讚

Damian

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly staff
於 2023 年 10 月住了 3 晚
Maria 於 2023年11月6日回覆
Hi Damian, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Maria

8/10 不錯哦

MIHO

於 2023 年 10 月住了 1 晚
Noah 於 2023年11月6日回覆
Thank you for your appreciation, Miho! We hope to give you a consistent service every time. Regards, Noah

10/10 有夠讚

Katie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Joey 於 2023年11月6日回覆
Hi, Katie! We are elated to know that you liked our services. Regards, Joey

10/10 有夠讚

Garnet

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 7 晚
Barbara 於 2023年11月6日回覆
Hi, Garnet! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Decent place to stay, no frills type of place.
於 2023 年 9 月住了 2 晚
Barbara 於 2023年11月6日回覆
Thanks for your kind and lovely words! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 7 晚
Maria 於 2023年11月6日回覆
Hi! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Maria

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Another great stay at the Oban, Eastbourne
I have stayed here a few times and have always been treated very well. Judan at Reception is very kind and provides great guest service and housekeeping is very good too. The location is fantastic, with the beach across the road, restaurants and town centre within easy walking distance. I will definitely be back!
於 2023 年 9 月住了 3 晚
Joey 於 2023年11月6日回覆
Hi Carol, That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Joey

6/10 一般般

Stephen，Green Cove Springs

不喜歡：住宿環境和硬體
No working elevator. Expected to carry luggage up four floors
於 2023 年 9 月住了 1 晚
Barbara 於 2023年11月6日回覆
Hi, Stephen! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara

8/10 不錯哦

GARY

不喜歡：整潔度和住宿環境和硬體
於 2023 年 9 月住了 3 晚
Maria 於 2023年11月6日回覆
Hi Gary, Thank you so much for the positive rating and for taking out your valuable time to share the experience with us. We thank you for allowing us to make the services even better by sharing your feedback. Regards, Maria

10/10 有夠讚

Damian

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff and helpful
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thank you for a great stay in Eastbourne.
I really like this hotel. Not having restaurant or bar facilities doesn’t bother me as it’s location on the sea front within walking distance of the town centre more than makes up for this. Also, I have always had exceptional service from the staff and the rooms are very comfortable and well maintained. It is great value for money too.
於 2023 年 9 月住了 7 晚

10/10 有夠讚

Dariusz

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯哦

Kaye

情侶出遊
喜歡：整潔度、員工素質和設施服務
Location gr8 ,good size room , clean ,comfy bed
於 2023 年 8 月住了 5 晚

8/10 不錯哦

Damian

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff and fantastic location
於 2023 年 9 月住了 3 晚
Maria 於 2023年9月12日回覆
Pleased to hear your kind words of gratitude, Damian! We are going to do our best to never fail to impress you every time. Regards, Maria

8/10 不錯哦

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚

8/10 不錯哦

Nigel

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
Oban Eastbourne
When I arrived in my room the Cleanliness could have been better. Overall amenities were good, bed comfortable and staff very welcoming.
於 2023 年 8 月住了 3 晚
Ava 於 2023年9月12日回覆
Loved to hear this, Nigel! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Ava

4/10 不太好

Rob

商務旅客
不喜歡：員工素質
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Chris

商務旅客, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff got in touch to advise of latest check-in time - very helpful
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Dorota

於 2023 年 8 月住了 1 晚
Tim 於 2023年9月12日回覆
Hi, Dorota! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

6/10 一般般

Nicola

情侶出遊
喜歡：整潔度
不喜歡：員工素質
Hi, entry information was poor, not able to call hotel direct , mailbox always full, OYO help desk not clear until I spoke to the third person. . member of staff there to hand over key, bar under maintenance, property communal areas tired, room was clean and adequate, bathroom fan very noisy and connection not to legislation.
於 2023 年 8 月住了 2 晚

4/10 不太好

Liam

No WiFi, no fan in the room. Got covered in bites through the night.
於 2023 年 8 月住了 1 晚
Ava 於 2023年9月12日回覆
Hi, Liam! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Ava

6/10 一般般

Sally

家庭旅遊
Hi
Stay was ok just got let down by no wifi beds not comfortable . No one at the desk for basic stay would be ok
於 2023 年 8 月住了 4 晚
Maria 於 2023年9月12日回覆
Thank you so much for the positive rating, Sally! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Maria

2/10 很糟糕

Linda

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would not recommend this hotel ! I didn’t realise that it had changed ownership since my last stay 4 yrs ago. I wish just that I had read the reviews !! The room was grim and unhygienic ie the cleanliness of the hand basin, shower cubicle and toilet areas. A curtain was hanging off the rail and one of the bedside lights wasn’t working and the shower head wasn’t properly attached. Apart from the room other aspects of the hotel were poor.As there no lift working, I had to walk up 3 flights of stairs which required a lot of effort as I am over 70.There was no contact with any staff apart from a brief checkin,when I managed to persuade the young man to carry my suitcase up to the 3rd floor.I couldn’t make contact by phone on any number to arrange for my luggage to reach the ground floor which caused me some difficulty.Also, the bar seemed permanently closed and there was no access to WiFi during my stay 16-18/8/23. I have photos of the areas of concern as evidence of a very poorly run establishment.
於 2023 年 8 月住了 2 晚

2/10 很糟糕

Susan

於 2023 年 8 月住了 3 晚
Ava 於 2023年9月12日回覆
Hi, Susan! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ava