Find Luxury Hotels in East Columbus, OH

"I have never, ever stayed at a hotel where the entire staff was so friendly and engaging. Can't say enough about the service here. Complimentary drinks and food made it even better. This property's a keeper. "

"Wonderful stay, nice staff"

"Nice restaurant "

"Wonderful place "

"The rooms were definitely not very clean at all. They look like they had been renovated but not kept up. We originally book a king suite(2 room suite) and were told they only have one of them and it was "out of order" due to a water leak. They didn't tell us this until they had already checked us into a room they knew was incorrect and I asked about the mix up. Anyhow, we worked out that issue and I was fine with staying in the current room and they were accommodating and gave us one night of our two free. It wasn't a horrible stay but the rooms were quite dirty and we had absolutely no towel bar or anywhere to hang wet towels after showering. There was dried CHUNKS of food on the couch and spots on the sheets. They was quite a bit of dirt around the toilet and the couch also. The breakfast was lack luster. Waffles, some fruit, oatmeal and sausage that looked a few days old. Also VERY watered down juice. Overall it wasn't the worst place I've ever stayed and the staff was friendly. "

"Staff only had limited access so I had to spend 3 hours proving to Expedia that I paid twice because the peron working the front dest couldnt put a refund on my bank card. The breakfast sandwich and coffee were good but they only had ketchup for a breakfast sandwich???"

"Big room! Easy check in"

"Last time we stayed here, I booked a suite. I should have again. Instead, I booked a double queen and although the room was nice enough, they put my daughter and I on the 4th floor with a bunch of families surrounding us. All I heard was kids and mom yelling and babies crying late into the night and early in the morning. A few other minor things, our toilet clogged, our mini fridge didn’t keep anything cold or even cool, and the hot tub was temporarily down. They did offer a voucher upon checkout when I mentioned the fridge so that was nice. Next time I’ll ask for a quieter part of the hotel."

"The property was in overall good condition. The room was clean and everything worked. The bed was comfortable. I wish the 3rd elevator had worked. Wait times could be long. The pool was freezing. The staff was awesome. The store in the lobby was well stocked. I hope they give me more room to RAVE ABOUT BREAKFAST!!! A-W-E-S-O-M-E"