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"Paradise on earth "

"The employees can be more friendly "

"Horrible"

"This was a trip with multiple families. "

"Awesome trip, some of the food was pretty decent lots of options. Butler service was great "

"Pleasant stay "

"Resort is fully renovated and very well kept. Location is beautiful. Unfortunately given the huge amount of customers, service especially at check in and cleaning especially at the buffet restaurant are not good enough. Sometimes I had the feeling that tipping was the only way to get things done properly."

"Everything was clean and the staff was so welcoming and hospitable. The staff at the aquatic park named Kari, Felix and Nelson were so pleasant, friendly, professional and most and most of all respectful. It was a pleasure for my kids and I to be at the water park but also staying at Dreams onyx "

"The Pros: The staff was all very friendly and helpful. The rooms are super big and comfortable. The bathroom is also big. My kid loved the kids club. The Cons: The food in general was not very good. The Split Restaurant and Toro where for me the two best options. Buffett was poor and food was always the same, mid. The resort is huge and although there are many restaurants there are not big enough to hold so many people. We had to wait for more than one hour to eat dinner at any of the restaurants. The buildings look like they need mantainence. The mayority of golf cars used to transport the guests look old and not well mantained. "