Find hotels near ESMoA, Los Angeles

"Very nice very clean and staff was very helpful"

"YES"

"Staff is great"

"Staff"

"Hotel was nice & clean, room was clean. Staff were nice"

"Excellent service"

"airport shuttle was easier to find the entire stay was relaxing."

"."

"Shuttle was great. Easy to find. Clean Staff upon entering. NOT so great. I requested early check in and tried to pay the $25 Upon getting there I was told they didn’t have enough staff and didn’t have clean rooms and I’d need to wait or come back. I decided to wait in the side lobby to which I was surprised there were 10 other people also waiting for rooms. So patiently I waited til 3 And 10 min before 3… a big shuttle bus of another 15-20 people came in and they proceeded to check them in beforeeee all the people who had been waiting for hours for check in. I was livid and so were the other people who waited. I also did the “pre check in” where you take your id and pre register and all that jazz. I asked them if I would be notified when my room was ready since I pre checked and was waiting. And they told me I’d need to get to the back of the line (after waiting 2 hours for a room) and just be patient. Their check in process was horrendous. Thankfully the rooms were nice. But I’m not sure I’d ever stay there again based on their check in process alone. The girl who I initially saw literally hid bc I was extremely vocal (not rude) but vocal about making guests who had been waiting hours check in afterrr the people who just arrived. They need a better process and they need to just get rid of the whole pre check in process if they aren’t gonna honor that. They also should update the $100 deposit. I figured there would be a deposit but it’s not on any of the sites"