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"The bed and pillows were extremely comfortable. Nice big room which was well furnished with everything you need. "

"Room but no air con"

"Great location in the city centre , walking distance to everything. The room was well appointed with a very comfortable bed. Great buffet breakfast. The staff were delightful , warm and welcoming."

"Every aspect of our stay was wonderful"

"Super clean, v friendly staff, great location and nice surprise to have complimentary minibar!"

"Excellent location for town centre, polite and friendly staff"

"Upgraded to a newly renovated jr suite. It was beautiful, spacious, and very comfortable with amazing views of the Tyne Bridge and castle. Staff were wonderful. They went out of their way to make us feel welcome and comfortable. Good location with lots of nice restaurants and things to see nearby. "

"Clean rooms breakfast was really good & staff were lovely "

"excellent hotel and staff all friendly especially out waitress Mel who went above and beyond many thanks for a lovely stay "