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Reviews of Queensferry Guest House

2.5 out of 5
Queensferry Guest House
189 Queensferry Road, Dunfermline, Scotland

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 184 reviews" "
Rating 8 - Good. 43 out of 184 reviews" "
Rating 6 - Okay. 32 out of 184 reviews" "
Rating 4 - Poor. 28 out of 184 reviews" "
Rating 2 - Terrible. 22 out of 184 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an unsafe place to stay. Were advised to park our car within range of cctv. The door of our room had recently been broken into as the lock was badly replaced. Dirty linen on the bed . This is being polite . Very unreliable person managing the property. Avoid at all costs

10/10 Excellent

Matt

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Reuben

Stayed 1 night in Oct 2023

6/10 Okay

Anita

Stayed 1 night in Oct 2023

8/10 Good

MA TRINIDAD

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is a bit old but clean and economical. Free breakfast is a plus. The things I did not like were: the shared toilet located across the room even though I booked an ensuite one - called and messaged the owner but no response; only 1 hanger available for our jackets, and the motion-activated light in the toilet automatically shuts off so I was having a shower in the dark lol
Stayed 2 nights in Sep 2023

8/10 Good

Monika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

MA TRINIDAD

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was spacious. Unfortunately, I booked an ensuite but the toilet is located outside our room. I tried to call and message the owner of the property but no response!
Stayed 1 night in Sep 2023

2/10 Terrible

Steejo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and staff
Stayed 1 night in Sep 2023

2/10 Terrible

AM

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where is my refund?
Hotels.com accepted the booking, I paid in full, the guest house contacted me to say they didn’t have a room, and I am still for a refund.
Stayed 4 nights in Sep 2023

4/10 Poor

Richard

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I would expect a fitted toilet seat in all properties, not impressed.
Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect clean and tidy very affordable
Stayed 2 nights in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfying
There was no one to great us ,the beds were like rocks,the breakfast hahahahahaha no clean plates,no hot water for tea or coffee.the room was either to hot or too cold,the shower was like a jet then a dribble then a jet,all in all it was not a good experience
Stayed 2 nights in Sep 2023

6/10 Okay

John

Disliked: Staff & service
Heating unable to control. Breakfast - would prefer individual Jam and Butter
Stayed 2 nights in Sep 2023

10/10 Excellent

Alastair

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Edinburgh Multiple choice for breakfast Good parking area
Stayed 1 night in Sep 2023

8/10 Good

Ian

A convient stay at a resasonable price.
A hastle free stay ideal for someone in and out. Not the cleanest bedding. On the whole it served its purpose realatively cheap and easy. Just needs some more attention to the bedding.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ernestine

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

4/10 Poor

Anbu

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Oj for what you pay
Stayed 4 nights in Sep 2023

8/10 Good

Henry

Good
Stayed 2 nights in Sep 2023

10/10 Excellent

Ishi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best host ever
Stayed 6 nights in Sep 2023

8/10 Good

Liz

Stayed 1 night in Sep 2023

10/10 Excellent

Akanksha

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Laura

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very basic - breakfast was lovely. Toliet seat wasn't attached, the bed came apart as well and there was lots of little flies there too. The floor was sticking too and not clean.
Stayed 2 nights in Sep 2023

2/10 Terrible

Liisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gives Hotel.com a bad name.
Overall TERRIBLE. Room cancelled in morning and offered alternative 'cottage' that was worse condition. Poor service - Owners only contactable by text or leaving message. No-one on reception, only same mobile number to contact. Not clean - So called sofa bed dirty, stained and lumpy. Totally uncomfortable, no toilet paper not enough towels. Did not stay booked stay as left after one night, Unsuitable condition, should not be on Hotels.com.
Stayed 3 nights in Sep 2023

6/10 Okay

Susan

Disliked: Cleanliness
We had a spacious room. The included breakfast was more than expected. Some plates and cups were dirty. 3 different wifis - none worked. Was a little troubled that the front door is never locked as it's '24 hour reception' but managers weren't around much. A great budget price - you get what you pay for.
Stayed 1 night in Sep 2023

4/10 Poor

Ian

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not the best
We picked up keys left on desk with not saying don't use toilet as its broken - it has someone elses pee in it and flush was taken away. No toilet paper on site!!! fun and games as other stayers were looking everywhere for paper. No staff on site at all, and front door lock was taped open all night. No light bulbs in lamps but they were all plugged in and switched on!! Noisey dogs barking at 06.00 and food (packets of alpen bars etc bought from shop) didnt cater for any one with dairy issues.
Stayed 1 night in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Alastair

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for Edinburgh without Edinburgh prices. Excellent choice for breakfast
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Rosyth
Fabulous array of breakfast, friendly welcome staff. Brilliant location. Convenience for local amenities. Bargain budget stay for an Edinburgh visit. Highly recommended
Stayed 2 nights in Aug 2023

6/10 Okay

Nicola

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Marius

Liked: Cleanliness
A good place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Craig

Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet does what it says on the tin thanks
Stayed 3 nights in Aug 2023

4/10 Poor

Edward

A very budget type stay … clean and friendly when they were there. It doesn’t seem that any staff/management stayed on site during the night. A call to the desk went to an answering machine … and no follow-up on there part …strange and unsettling.
Stayed 1 night in Aug 2023

8/10 Good

Aaron

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hair in shower. Toilet seat was not attached to the toilet.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Basic, no frills which is reflected in the price. Ideal for one night and just somewhere to sleep
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stopover on the outskirts of Edinburgh with a fantastic selection of breakfast tasty things
Stayed 1 night in Aug 2023

2/10 Terrible

Marcin

Traveled with group
Disliked: Staff & service
Cancelled booking
Arrived at the hotel just to find out that my booking had been cancelled as apparently hotel was overbooked by Expedia. Very rude and incompetent staff.
Stayed 1 night in Aug 2023

4/10 Poor

Dorothy

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Had to make your own breakfast which was very poor, food out of date in fridge had to go buy our own sugar for our coffees.
Stayed 1 night in Aug 2023

4/10 Poor

Scott

Liked: Cleanliness, room comfort
Disliked: Staff & service
No staff available. Cash only.
They only take cash. This was not advertised on Hotels.com. They did not have change when I checked in. No staff on hand when I checked out to give me a receIpt.
Stayed 1 night in Aug 2023

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Room was lovely.
Stayed 1 night in Aug 2023

6/10 Okay

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
Good value for what you pay.
Stayed 1 night in Aug 2023

8/10 Good

Prince

Liked: Cleanliness, staff & service
Good place to spend a night
Stayed 1 night in Aug 2023

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasted my evening
Where do I start? The rooms, the food, the service? I wouldn’t know because my room was cancelled at around 11am on the day I was supposed to arrive. I was told there was a fire and all bookings were cancelled. That’s fair, it happens; and I was told I’d be relocated. All good. I’m travelling from Aberdeenshire (3 hour drive) and texted a few times but no response. I turned up at the guesthouse to find out that there were keys on the table for other people (so all bookings hadn’t been cancelled) and the ladies at the desk seemed very confused at the mention of a fire. Was there one? Who knows. Tried phoning owner. No response, rung out. Got the ladies at the desk to phone; she instantly picked up. Nothing like being pied when you’re hours away from home and nowhere to stay, am I right? I was very frustrated at this point, it had been a long drive after all. Owner told me that I had to sort relocation myself (as Expedia should have contacted me already) and that I had to phone hotels.com. Of course she had no number for them, not that she replied to my text asking for one anyway: had to speak to the ladies again. Why would I be sorting my own relocation in any instance anyway? I then spent nearly 2 hours between phone calls trying to get somewhere sorted, ruining my evening plans. I eventually got relocated in the city centre, during the fringe, so that was a further drive onto our quickly escaping evening. hotel didn’t look clean anyway. Ladies at front were nice though.
Stayed 1 night in Aug 2023

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property was just what we needed and very good value for money. We did have a loose toilet seat and the shower doors did not closed properly but this did not spoil our stay. In the morning in the breakfast room there was no butter or jam or marmalade for our toast but we had cereal instead. It was early on Sunday morning so no-one was around to ask.
Stayed 1 night in Aug 2023

6/10 Okay

Alan

Traveled with family
Liked: Staff & service, amenities
No frills, gets the job done. Can't complain for the price. Very close to railway station which has electric car charger that's still 15p/kWh and a Tesco just up the road.
Stayed 1 night in Aug 2023

6/10 Okay

Danielle

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

E

Traveled with family
Liked: Cleanliness, staff & service
Basic but good value
The accommodation & breakfast are basic but you are paying a cheap price - so this is to be expected. The room & ensuite were clean & warm & adequate for our stay. I would recommend this place & stay again myself - if you need somewhere basic & very reasonable.
Stayed 3 nights in Jul 2023

10/10 Excellent

tahir

Liked: Cleanliness, staff & service
Its a good place
Stayed 1 night in Jul 2023

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness
Guest house owners never on property; didn't specify that payment was cash only. Bed only had wooden slats. Sheet was not large enough for bed. Large selection of store-bought pastries for breakfast but not much else. Water pressure varied which meant no guarantee of a warm shower. WiFi in rooms was excellent on phone but not in public areas. Connection on laptop was iffy during busy hours. Location was good, within short walking distance of train station, but advertised busses to Edinburgh city centre seemingly didn't follow route. Overall, it's fine if you just need somewhere to crash after a long day of sightseeing.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here and Claire and her staff went out of their way to ensure everything was just right. We are returning in a month and ha e already booked our stay here.
Stayed 12 nights in Jul 2023