Find Resorts & Hotels with Spas in Dunbar, WV

"Check in was great. Front desk staff was super helpful and answered the questions we had. Room was very nice. Took me a few minutes to find the switch to turn off the ambient lights behind the tv (small black switch on the wall just below the tv. ) Breakfast was very good. Excellent selection of food. Could have used more seating but we were able to relax and enjoy it. Casino is fun. Really enjoyed the greyhound racing. Truly magnificent dogs and we were able to pet a couple of them. The handlers obviously love the dogs as they all had fun petting and playing with them before and after the race. Will go again. "

"Dead batteries in tv remote Alarm clock turned on No hair dryer"

"Clean room and breakfast"

"Disappointed. "

"We paid for a corner room with two queen beds and a sofa roll away bed. When we got to the hotel, the person at the front desk did not provide us with the room we paid for. She was rude and deflecting... An elevator did not work and the stairs could only be accessed from outside the property... There were lack of staff all around... in the front desk, in the breakfast area, in the hallways.... Children played in the swimming pool and went to their rooms without drying themselves... Therefore, the elevators were full of water, nobody showed up to clean... A meeting room in front of the elevators had a dinner reception and the tables were not cleaned for at least 20 hours... We expected more from this hotel and their staff. Not staying there again... "