The staff work hard to keep the hotel and its amenities clean. The breakfast buffet was fantastic. One item that was consistently disappointing was how often we were told we were unable to have umbrellas at the pool due to wind. 2 of our 4 days we were unable to have an umbrella. There is no other shade on their pool deck whatsoever, so if you’re being safe with your sun exposure, you essentially eliminate a massive and expensive amenity you have paid for. Of course the wind is not in the control of the hotel, but the umbrellas they purchase is. The connection between the umbrella and the base is only about 12-15 cm and it is not fastened in any way, so of course the wind makes it dangerous; it can just slide right off. We spent days at beaches where the wind was much greater than the hotel (we actually checked the weather app and are not just guessing) and we were fine to use umbrellas because they were fastened properly. One other frustrating aspect was that they throttle your ability to use your room’s air conditioning. The room got quite warm one day, so I asked about it and they changed the setting on the thermostat so I could set it lower. They were very helpful with this, but it was frustrating we had to ask. Overall, we had a good stay, and the staff do truly take great care to provide you with a clean and enjoyable experience, but there were a few unfortunate aspects about our stay that we don’t believe we should have encountered paying nearly 350 euros per night.