The staff was very accomodating. We were early for check in but could put our bags in the room that was just cleaned, but we could move into the other room if we preferred. The first room on the bottom floor looked nice, but had a somewhat moldy smell. We were glad to get the other room which had a fresh smell. The bed was very comfy. One towel had some spots, but otherwise acceptable. Breakfast was too late, 9-1030, for us the first morning because we had to catch a boat so they put together a package breakfast. The next day i got a proper omlett with tea and bread. The heatpump and fridge worked. Don't think the TV did, but that wasn't what we were there for. One electric outlet was quite loose, but worked. But again: staff was WONDERFUL.