Lobby

Reviews of Marlin Hotel Stephens Green

4 out of 5
Marlin Hotel Stephens Green
11 Bow Ln E, Dublin

Reviews

8.6

Excellent

Rating 10 - Excellent. 709 out of 1223 reviews" "
Rating 8 - Good. 292 out of 1223 reviews" "
Rating 6 - Okay. 117 out of 1223 reviews" "
Rating 4 - Poor. 65 out of 1223 reviews" "
Rating 2 - Terrible. 40 out of 1223 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Everything was top notch
Stayed 4 nights in May 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was amazing. I had the best hamburger ever !!! And the breakfast was delish. We walked to Trinity College in 5 minutes... So many pubs close by. Highly recommended and will return next time.
Stayed 2 nights in Apr 2024
Response from A.Raiss on 2024/5/5
Dear Angela, We're thrilled to hear that you enjoyed your dining experiences at our restaurant! It's fantastic to know that you had the best hamburger ever and that you found our breakfast delicious. Being just a short walk away from Trinity College and surrounded by numerous pubs definitely adds to the charm of our location. Thank you for your high recommendation, and we can't wait to welcome you back on your next visit to Dublin! If there's anything else we can do to make your next stay even more enjoyable, please let us know.Kind regards, A.RaissMarlin Hotel

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from A.Raiss on 2024/5/5
Dear Jay,Thank you for your glowing review of the Marlin Hotel! We're thrilled to hear that you had such a fantastic experience during your stay. Our team works hard to provide top-notch service and ensure that our guests feel welcomed and comfortable throughout their time with us. It's wonderful to know that you enjoyed our convenient city center location, modern and clean rooms, comfortable beds, and excellent service at the bar. We truly appreciate your kind words and are already looking forward to your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Kind regards,A.RaissMarlin Hotel

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad I booked here. Has everything I needed. Close to shopping and tour pick up
Stayed 2 nights in May 2024
Response from A.Raiss on 2024/5/4
Dear Wendy, We're so happy to hear that our hotel met all your needs and that you enjoyed our convenient location close to shopping areas and tour pickups! Thank you for choosing to stay with us. We look forward to having you as our guest again in the future, ensuring another delightful experience at our hotel.Kind regards, A.Raiss

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Warm regard, Victoria on 2024/5/4
Dear Robert,Thank you for taking the time to review your stay at the Marlin Hotel. We're glad to hear that you had a positive experience, and we appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and deliver a five-star experience on your next visit!

10/10 Excellent

Sebastian

Traveled with family
Liked: Property conditions & facilities
Excellent hotel. Very helpful and courteous staff. Our room had a shower designed for easy use by disabled guests, which we aren’t, but we admire effort. Location near Gafton Street and lots of buses and the green tram line.
Stayed 2 nights in Apr 2024
Response from A.Raiss on 2024/5/3
Dear Sebastian,Thank you so much for your kind review! We are thrilled to hear that you had an excellent stay with us at [Hotel Name] and that our staff's courteousness and helpfulness made a positive impact on your experience.We take pride in our efforts to provide accessible accommodations and are glad that you appreciated the design of the shower, even though it was more than what you needed. It’s important to us that all our guests feel comfortable and well cared for during their stay.It's also wonderful to know that you found our location convenient for enjoying the nearby Grafton Street, as well as the extensive public transport options available. We hope you had a fantastic time exploring Dublin.We look forward to the opportunity to welcome you back on your next visit. Thank you again for choosing Marlin Hotel and for your admirable appreciation of our efforts to accommodate all our guests' needs.Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Keith, Fond Du Lac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect, easy walk to pubs/restaurants, even the Temple Bar area is just a short walk. Loved the breakfast and stopped into the pub every night. Room was convenient, bed was hard.
Stayed 4 nights in Apr 2024
Response from A.Raiss on 2024/5/3
Dear Keith,Thank you very much for sharing your experience with us. We're delighted to hear that you enjoyed our prime location, convenient for exploring local pubs, restaurants, and attractions like the Temple Bar area.It's great to know that you loved the breakfast and took the opportunity to visit our pub each night. We strive to provide our guests with memorable experiences and are glad you made the most of what we offer.We appreciate your feedback regarding the bed comfort. We understand that mattress preferences vary widely, and we're sorry to hear that the bed was not as comfortable as you hoped. We are continually looking for ways to improve our guest experience, and your input is invaluable in this process.Thank you once again for choosing to stay with us. We hope to welcome you back soon, ensuring even greater comfort and enjoyment during your next visit.Warm regards,Kind regards,A.RaissMarlin Hotel

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from A.Raiss on 2024/5/3
Dear Stephanie,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience at our hotel. Knowing that you enjoyed your stay truly makes our day!Your compliments about our services and facilities are greatly appreciated and have been shared with the entire team. It's guests like you that make our job truly enjoyable.We look forward to welcoming you back again soon. Thank you once again for choosing us and for taking the time to share your experience!Warm regards,A.RaissMarlin Hotel

8/10 Good

Jaclyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Price was high without breakfast included, and the bed for my kids was a sofa-bed that was very uncomfortable and needs to be vacuumed in it and under it.
Stayed 1 night in Apr 2024
Response from A.Raiss on 2024/5/3
Dear Jaclyn,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and our staff friendly. These are aspects of our service we take great pride in.However, we sincerely apologize for the issues you experienced with the sofa-bed and the cleanliness beneath it. We strive to provide comfortable accommodations for all our guests, including the youngest ones, and it seems we fell short in this instance. Your comments have been forwarded to our housekeeping and maintenance teams to address and prevent such occurrences in the future.Regarding the pricing, we aim to provide value through our services and amenities, and we regret if the cost did not meet your expectations without breakfast included. We appreciate your feedback as it helps us to improve our offerings and consider more inclusive pricing options.Thank you once again for choosing to stay with us. We hope to have another opportunity to welcome you back and provide a more seamless and comfortable experience for you and your family.Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Katherine

Traveled with family
This hotel is perfectly located. Accessible by bus from the airport and walkable to all the main attractions in Dublin. The staff were friendly and helpful. The decor is retro and rooms were well thought out!
Stayed 3 nights in Apr 2024
Response from A.Raiss on 2024/5/3
Dear Katherine,Thank you for taking the time to share such positive feedback about your stay at our hotel. We are delighted to hear that you appreciated our convenient location, accessible from the airport and close to Dublin's main attractions.It's wonderful to know that our staff's friendliness and helpfulness stood out during your visit. We strive to make every guest feel welcome and supported, and it's rewarding to know we succeeded with you.We're also glad you enjoyed the retro decor and thoughtful layout of our rooms. Our team works hard to create a unique and comfortable environment for our guests, and your comments affirm our efforts.Thank you once again for choosing our hotel. We look forward to welcoming you back on your next trip to Dublin!Warm regards,A.RaissMarlin Hotel

10/10 Excellent

Rebecca E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got us in early when we arrived before check in. Room was very nice as well.
Stayed 5 nights in Apr 2024
Response from A.Raiss on 2024/4/28
Dear Rebecca,Thank you for your kind feedback. We're so pleased to hear that we could accommodate your early check-in and that you enjoyed your room. We always strive to make our guests' stays as comfortable and convenient as possible from the moment they arrive. We hope to welcome you back to the Marlin Hotel again soon for another pleasant experience.Kind regards, A.RaissMarlin Hotel

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the studio style room and it was perfect for one person. I wouldn't recommend it for more than 1. The place is modern clean and the staff is so friendly. They helped navigating my adventures around Dublin. It's on edge of the main city center. I loved this because it was completely walkable to all attractions and also so quiet. If I was younger I might stay in the temple bar district. I loved visiting pubs there and coming back to my quiet room at Marlin. I walked to Gunniness and the area around the Jamison distillery and back to Marlin in one day. Took my time at different places..churches..castle..shopping ..and pubs. I probably walked over 15 miles all around and felt safe with fairly easy walking everywhere.
Stayed 3 nights in Apr 2024
Response from A.Raiss on 2024/4/28
Dear Maureen,Thank you so much for your wonderful review! We're delighted to hear that our studio style room was a perfect fit for your solo travels and that our modern, clean facilities added to your comfort. It's great to know that our staff was able to assist you in navigating your Dublin adventures and that our location provided the ideal balance of tranquility and proximity to the city's attractions.We appreciate you sharing your experience of exploring Dublin, from the historic sites to the vibrant pubs, and we're thrilled that you felt safe and enjoyed the walkability of the area. Your feedback is invaluable, and we look forward to welcoming you back to the Marlin Hotel whenever you're in the city, seeking a peaceful retreat after a day of exploration.Kind regards,A.RaissMarlin Hotel

8/10 Good

miriam

Traveled with family
Liked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024
Response from Marlin Team on 2024/4/27
Dear Izzet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities
Ana at the reception was super helpful!😁
Stayed 4 nights in Apr 2024
Response from Marlin Team on 2024/4/27
Dear Izzet,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a stay in Dublin!
Stayed 1 night in Apr 2024
Response from Marlin Team on 2024/4/25
Dear ______,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Kira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing quirky features, love the speaker addition in the bathroom, and accessible gym too!
Stayed 1 night in Apr 2024
Response from A.Raiss on 2024/4/25
Dear Kira,Thank you so much for your wonderful feedback about your recent stay at the Marlin Hotel! We're delighted to hear that you enjoyed our quirky features, including the in-bathroom speaker system—it's one of those little extras we hope makes a big difference to the experience of our guests.It's also great to know that you appreciated the accessibility and convenience of our gym. We strive to provide top-notch facilities that cater to the needs of all our guests, ensuring a comfortable and enjoyable stay.Thank you once again for choosing the Marlin Hotel, and for taking the time to share your thoughts. We look forward to welcoming you back soon for another memorable visit.Kind regards, A.RaissNight Manager Marlin Hotel

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the best shopping, eating and drinking areas in Dublin
Stayed 1 night in Apr 2024
Response from A.Raiss on 2024/4/25
Dear Antony,Thank you so much for taking the time to share your experience at the Marlin Hotel. We are thrilled to hear that you enjoyed your stay with us and appreciated our central location in Dublin.It's wonderful to know that you were able to take full advantage of our proximity to the city's best shopping, dining, and cultural attractions. We hope your time in Dublin was both memorable and enjoyable, and that you left with lasting memories of both the city and your time at Marlin Hotel.We look forward to the opportunity to welcome you back on your next visit. If there’s anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.Kind regards, A.RaissNight Manager Marlin Hotel

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, walkable, yet super quiet and modern.
Stayed 4 nights in Apr 2024
Response from A.Raiss on 2024/4/25
Dear Jim, Thank you for sharing your positive experience with us at the Marlin Hotel! We're thrilled to hear that you enjoyed our prime location and the quiet, modern ambiance. We look forward to having the pleasure of welcoming you back in the near future. Kind regards,A.RaissNight Manager Marlin Hotel

8/10 Good

Gaila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small. Would be nice to have a couple of glasses in the room.
Stayed 2 nights in Apr 2024
Response from Ana Palombini on 2024/4/24
Dear Galia,I am contacting you from Marlin Dublin, regarding to your recent stay with us. We really hope you had a comfortable onward journey and that you have arrived home safely. First of all, I would like to thank you on behalf of the whole team at Marlin for choosing us during your stay in Dublin, we greatly appreciate your confidence in us. We take very seriously our guest's sense of comfort and confidence. Naturally, we are concerned about the inconvenience you informed regarding your room size. But we do have different kind of rooms, sizes and different views. During your stay, did you make contact to our reception staff to try to arrange another room? If we have availability we can room move to a room that could accommodate you better. As per your comment as to not having couple of glasses I apologies and will address this with the hotel department.We appreciate that you have mentioned this to us. This allows us to avoid this situation from happening again in the future.As per you comment to not having Kettle in the room. We do provide kettles as per guest request. Did you call reception to ask for one?I really wish that, apart from that, you had a great time here with us and enjoyed all our facilities and services. Please, do not hesitate to reach out to me if decide to visit us again in the future, I will be more than happy to assist you. Kindest regards,

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Ana Palombini on 2024/4/24
Dear Juli,I am contacting you from Marlin Dublin, regarding to your recent stay with us. We really hope you had a comfortable onward journey and that you have arrived home safely. First of all, I would like to thank you on behalf of the whole team at Marlin for choosing us during your stay in Dublin, we greatly appreciate your confidence in us. We take very seriously our guest's sense of comfort and confidence. I am really happy that you had a great time here with us and enjoyed all our facilities and services. Please, do not hesitate to reach out to me if decide to visit us again in the future, I will be more than happy to assist you. Kindest regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Apr 2024
Response from Ana Palombini on 2024/4/24
Dear William,I am contacting you from Marlin Dublin, regarding to your recent stay with us. We really hope you had a comfortable onward journey and that you have arrived home safely. First of all, I would like to thank you on behalf of the whole team at Marlin for choosing us during your stay in Dublin, we greatly appreciate your confidence in us. We take very seriously our guest's sense of comfort and confidence. I am really happy that you had a great time here with us and enjoyed all our facilities and services. Please, do not hesitate to reach out to me if decide to visit us again in the future, I will be more than happy to assist you. Kindest regards,

10/10 Excellent

Kathleen R

Liked: Cleanliness, staff & service, property conditions & facilities
I throughly enjoyed 9 nights..i felt safe and well taken care of..
Stayed 9 nights in Apr 2024
Response from A.Raiss on 2024/4/21
Dear Kathleen, Thank you for your wonderful feedback, Marlin! We're thrilled to hear that you thoroughly enjoyed your nine-night stay with us. Ensuring our guests feel safe and well taken care of is always our top priority, and we're delighted that you felt comfortable and secure during your time at our hotel. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to have hosted you. Should your travels bring you back to Ireland, we would be honored to welcome you again. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. Safe travels until we meet again.Kind regards, A.RaissNight Manager Marlin Hotel

6/10 Okay

Zhiming

Stayed 3 nights in Apr 2024
Response from A.Raiss on 2024/4/21
Dear Zhiming,Thank you for sharing your feedback with us. While we're pleased to hear that you chose to stay with us, we're sorry to learn that your experience didn't meet your expectations. We strive to provide exceptional service and accommodations for all our guests, and we're disappointed to hear that we fell short during your stay.To better understand your concerns and address any issues, could you please provide more details about what aspects of your stay did not meet your expectations? Your feedback is invaluable to us, and we want to ensure that we take the necessary steps to improve and make your next visit with us a much more positive experience.Kind Regards, A.Raiss Night Manager Marlin Hotel

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, amenities
Modern, nice amenities, great central location
Stayed 1 night in Apr 2024
Response from A.Raiss on 2024/4/18
Dear Jim,It sounds like you had a fantastic stay at the Marlin Hotel! The modern amenities and central location must have added a lot of convenience and comfort to your visit. It's always great to find a hotel that offers everything you need for a pleasant stay, from contemporary features to a prime location. If you ever return, I'm sure you'll find the same level of satisfaction waiting for you.Kind regards, A.RaissNight Manager Marlin Hotel

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and my friends and I were able to walk to popular tourists pubs and destinations.
Stayed 4 nights in Mar 2024
Response from A.Raiss on 2024/4/17
Dear Tracy,We're thrilled to hear you had a fantastic experience at the Marlin Hotel! Our staff takes pride in providing top-notch service, and we're delighted to know they made your stay memorable. It's wonderful that you found our location convenient for exploring the vibrant attractions and pubs nearby. We hope to welcome you back for another memorable stay soon! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,A.RaissNight ManagerMarlin Hotel

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from A.Raiss on 2024/4/17
Dear John,Thank you so much for your glowing feedback! We're delighted to hear that you had such a wonderful experience at the Marlin Hotel. Our team works hard to ensure every guest feels welcomed and well taken care of, so it's incredibly rewarding to receive such positive praise. We hope to have the pleasure of hosting you again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Kind regards,A.RaissNight ManagerMarlin Hotel

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. The room was comfortable and the location was convenient to great restaurants. Walking distance to great sites. The coffee bar in the lobby was great for pastries and morning coffee.
Stayed 2 nights in Apr 2024
Response from Duty Manager on 2024/4/14
Dear Jake,Thank you for your wonderful review! We're thrilled to hear that you had such a pleasant experience during your stay with us. Providing exceptional service is our top priority, so we're delighted that you found our staff to be extremely friendly and accommodating. We're glad that you found your room comfortable and that our location was convenient for exploring Dublin. It's fantastic to hear that you enjoyed The Horsebox Cafe in the lobby for pastries and morning coffee. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Kind regards,Lisa

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfectly located in Dublin. The bed was very comfortable. The hotel was perfect for an overnight stay. It was very clean. I would recommend booking here for your Dublin stay.
Stayed 1 night in Apr 2024
Response from Duty Manager on 2024/4/13
Dear Jessica,Thank you for your wonderful review! We're thrilled to hear that our hotel's location was perfect for your needs and that you found the bed very comfortable. We take pride in maintaining a high standard of cleanliness, and we're delighted that it met your expectations. It's fantastic to hear that you would recommend booking with us. We can't wait to welcome you back for another enjoyable experience at Marlin Dublin!Kind regards,Lisa

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from A.Raiss on 2024/4/10
Dear Katherine,Thank you for your positive feedback! We're delighted to hear that you had a very good experience at the Marlin Hotel. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations during your stay.If there's anything specific that you particularly enjoyed or if there are any areas where we can further improve, please feel free to let us know. We appreciate your support and hope to welcome you back to the Marlin Hotel in the future.Kind regards, A.RaissNight Manager Marlin Hotel

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the Marlin's location and cozy room! The staff was lovely and very helpful. Breakfast was delicious.
Stayed 1 night in Mar 2024
Response from Ana Palombini on 2024/4/5
Dear Jennifer, Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you and your husband enjoyed our cozy king room. It's fantastic that our staff were able to assist you effectively. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations. If there's anything else we can do to make your future stays even better, please feel free to let us know. We look forward to welcoming you back again soon! Kind regards,

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fresh clean well presented modern hotel with very friendly and efficient staff - will stay again
Stayed 2 nights in Mar 2024
Response from Duty Manager on 2024/4/2
Dear John,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel fresh, clean, and modern.Our team takes great pride in providing friendly and efficient service to all our guests, so we're delighted that you found our staff to be just that. Your kind words will serve as encouragement for all of us to continue delivering exceptional hospitality.We're glad to hear that you had a positive experience and that you're considering staying with us again. We can't wait to welcome you back for another enjoyable stay!Warm regards,Lisa

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleasantly surprised as this hotel was very good value for money regarding Dublin prices.
Stayed 2 nights in Mar 2024
Response from Duty Manager on 2024/4/1
Dear Anne,Thank you for your feedback! We're thrilled to hear that you found our hotel to be great value for money, especially considering Dublin's prices. Providing excellent value while maintaining high-quality service and accommodations is important to us.We're delighted that we could exceed your expectations and provide you with a pleasant stay. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know.We hope to have the opportunity to welcome you back in the future!Kind regards,Lisa

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I really enjoyed my stay at The Marlin, it needs to be clear that they DO NOT OFFER FREE CANCELATION! I contacted Expedia to simply change the dates of my trip, as my dayghter was able to meet me in Dublin but it would require a change of dates by a couple of days. I was told the hotel would charge me $199 to cancel my reservation or $359 to move my dates and add a day. This is not acceptable for a hotel to basically hold your hand to the fire and falsely advertise free cancelation and not honor this. Again, I was not trying to CANCEL, just simply change the dates well in advance of the "free cancelation" window. The hotel itself was clean, modern and in a very walkable distance to Trinity College and central Dublin. Staff were nice and attentive. Even my small Cozy King room was more spacious than expected, having stayed in NYC previously. It was more than ample for two people with luggage. The hotel either needs to honor the free cancelation or be honest and upfront with their $199 charges.
Stayed 7 nights in Mar 2024
Response from Elvira Algaba Guest Relations Manager on 2024/3/31
Dear Wanda,First of all, I would like to thank you on behalf of all the team of Marlin for choosing us during your recent stay in Dublin. We really wish you had a great time with us and enjoyed your time with your daughter.Thank you very much also for your kind words regarding the attention of our team, providing the best service is always or main goal.By the other side, we are very sorry to know you had this inconvenient with the changes/cancellation policy. Certainly, checking your reservation in Expedia, there was a policy of non changes/cancellation allowed 15 days before the arrival date. Please, contact me if you decide to visit us again in the future. I will be more than happy to assist you with your reservation, choosing the option that best suits your needs. I really hope we have the opportunity to improve your experience with us.Thank you again for your feedback, always helpful to improve our services.Kind regards,Elvira AlgabaGuest Relations Manager

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Mar 2024
Response from A.Raiss on 2024/3/30
Dear Chris,Thank you for choosing the Marlin Hotel and for taking the time to share your feedback with us! We are thrilled to hear that you loved everything about your stay.Ensuring that our guests have a wonderful experience is our top priority, so it's incredibly rewarding to receive such positive feedback. If there's anything specific that stood out to you or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back to the Marlin Hotel for another fantastic experience in the future.Kind regards, A.RaissNight Manager Marlin Hotel

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a fun and conveniently located place to stay! I feel like they've really thought about the guest experience - from the "horse cart" coffee stand and free photo booth in the lobby, to the great design details (like the big interior tree). The rooms are very comfortable and, despite being fairly small, have everything you need. It's the perfect place to stay if in town for business and is walkable to many great restaurants, shopping, museums and tourist spots.
Stayed 5 nights in Mar 2024
Response from Duty Manager on 2024/3/25
Dear Robyn,Thank you for your glowing review of our hotel! We're thrilled to hear that you found your stay with us enjoyable. Our team takes great pride in curating a unique and memorable guest experience, and it's wonderful to hear that the little touches like the Horsebox coffee stand and the free photo booth added to your enjoyment.Our central location is indeed one of our greatest assets, and we're glad that you found it convenient for both business and leisure activities. Being within walking distance of restaurants, shopping, museums, and tourist spots allows our guests to make the most of their time in the city.Thank you for choosing to stay with The Marlin, and for taking the time to share your experience. We hope to have the pleasure of welcoming you back on your next visit to Dublin!Kind regards,Lisa

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in an awesome location. You could walk to anywhere very easily and the entire staff was very helpful and friendly.
Stayed 4 nights in Mar 2024
Response from Elvira Algaba Guest Relations Manager on 2024/3/24
Dear Anthony,Thank you very much for taking part of your time sharing your excellent experience with us and the rest of the users of Expedia, we highly appreciate it.We are delighted to learn that you had a great time here with us and enjoyed our location and attention from our staff.Providing the best service is always our main goal.Looking forward to welcome you back, hopefully soon.Warm regards,Elvira AlgabaGuest Relations Manager

10/10 Excellent

Sallie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely…room was a little small, but everything was clean and we enjoyed our time there
Stayed 2 nights in Mar 2024
Response from Stuart on 2024/3/23
Dear Sallie,Thank you for taking the time to share your feedback on your recent stay at the Marlin Hotel. We are delighted to hear that you found our hotel to be lovely and that you enjoyed your time with us.We appreciate your honesty regarding the size of the room. While we strive to provide comfortable accommodations for all our guests, we understand that preferences may vary. Your feedback regarding the room size is valuable to us as it helps us identify areas where we can improve for the future.We are pleased that you found everything to be clean during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we are glad that our efforts were evident during your visit.Once again, thank you for choosing the Marlin Hotel for your accommodation needs. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Stuart on 2024/3/23
Dear Charlotte,Thank you for taking the time to share your feedback with us and giving us such an amazing rating.We're thrilled to hear that you found your experience to be enjoyable.If there are any additional details or anything specific you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to reach out. Your satisfaction is our priority.Once again, we thank you for your confidence in us by choosing our hotel.Warm Regards

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Stuart on 2024/3/20
Thanks so much for your great review of your recent stay with us here at Marlin.We’ve passed your kind words on to our team. The staff are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our hotel.

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Marlin Team on 2024/3/19
Dear Guest,Thank you for taking the time to share your experience at the Marlin Hotel. We are thrilled to hear that you enjoyed your stay and found the location convenient for both your work and leisure activities. Our team works hard to ensure that guests like you have a peaceful and comfortable stay, and we are delighted to hear that you found your room quiet and the amenities satisfactory.It is wonderful to know that you appreciated the spaciousness of the king-size bed. We strive to provide a cosy and welcoming atmosphere for all our guests, and it seems like we succeeded in meeting your expectations.Once again, thank you for choosing the Marlin Hotel, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay.Kind regards,

10/10 Excellent

Jacqueline, Stone Mountain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Welcoming staff on arrival , easy check in with Kiosk. We were able to leaving our luggage as we arrived early. Dinner was delicious and the bartenders were the best. Our room was clean, cozy and comfortable. Looking forward to our next stay.
Stayed 1 night in Mar 2024
Response from Marlin Team on 2024/3/17
Dear Jacqueline,Thank you for your amazing feedback! We're delighted to hear that you had a wonderful experience from the moment you arrived. Our welcoming staff strives to ensure a smooth check-in process, and we're glad the kiosk made it convenient for you. It's fantastic to know that you enjoyed a delicious dinner and received top-notch service from our bartenders.Ensuring our guests' comfort is a top priority, and we're pleased that you found your room clean, cosy, and comfortable. We can't wait to welcome you back for another enjoyable stay. If there's anything specific you'd like us to arrange for your next visit, please feel free to reach out. Kind regards,LisaDuty Manager

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024
Response from A.Raiss on 2024/4/7
Dear Micheal,Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience during your stay at Marlin Hotel. Our team works hard to ensure that every guest feels welcome and enjoys their time with us.If there's anything specific that stood out to you or any suggestions you have for how we can make your next stay even better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back to Marlin Hotel in the near future for another wonderful experience.Kind regards,A.RaissNight Manager Marlin Hotel

8/10 Good

Maxine

Stayed 1 night in Mar 2024
Response from Ana Palombini on 2024/4/5
Dear , Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you and your husband enjoyed our cozy king room. It's fantastic that our staff were able to assist you effectively. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations. If there's anything else we can do to make your future stays even better, please feel free to let us know. We look forward to welcoming you back again soon! Kind regards,

10/10 Excellent

caleb

Stayed 2 nights in Mar 2024
Response from Ana Palombini on 2024/4/5
Dear Caleb, Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you and your husband enjoyed our cozy king room. It's fantastic that our staff were able to assist you effectively. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations. If there's anything else we can do to make your future stays even better, please feel free to let us know. We look forward to welcoming you back again soon! Kind regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flew in from the US and drove about 30 mins from the airport. Great property location, super kind staff, clean, no complaints. Thank you for a great stay.
Stayed 4 nights in Mar 2024
Response from A.Raiss on 2024/3/14
Dear Brian,Thank you so much for choosing the Marlin Hotel for your stay in Dublin after your journey from the US! We're thrilled to hear that you found our property's location convenient, our staff super kind, and everything clean to your satisfaction.Ensuring a comfortable and pleasant experience for our guests is our top priority, and it's wonderful to know that we succeeded in making your stay enjoyable. Your kind words mean a lot to us, and we truly appreciate your feedback.If your travels bring you back to Dublin in the future, we'd be honored to welcome you back to the Marlin Hotel for another great stay. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly.Kind regards,A.RaissNight Manager Marlin Hotel

8/10 Good

Joana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is very impressive. The vibe as you walk in feels chic/funky/high end, while also feeling approachable and comfortable. The room and facilities were very clean. The bed was very comfortable. The attention to detail really made the experience feel luxurious. They offer free self-serve laundry for all guests. However, only 1 of the 3 dryers worked properly. We put 2 loads in at 08:30, but due to the dryers, they were finally done by 14:00…. Our entire day was spent restarting dryers until the last possible minute before needing to leave for the airport and our clothes still weren’t dry. This put a damper on what otherwise would have been an excellent experience.
Stayed 2 nights in Mar 2024
Response from A.Raiss on 2024/3/14
Dear Joana,Thank you for sharing your detailed feedback about your recent stay at the Marlin Hotel. It's wonderful to know that you appreciated the cleanliness of our facilities, the comfort of our beds, and the attention to detail that we strive to maintain throughout the hotel.We sincerely apologize for the inconvenience you experienced with the dryers during your stay. Your feedback is incredibly valuable to us as it helps us identify areas for improvement. Rest assured, we will address the issue with the dryers immediately to ensure that all of our guests have a hassle-free experience when using our laundry facilities.We truly appreciate your understanding and patience in this matter. It's always our goal to provide a seamless and enjoyable stay for our guests, and we regret that we fell short of that during your visit.If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us directly. We're here to ensure your future stays are nothing short of excellent.Best regards,A.RaissNight Manager Marlin Hotel

10/10 Excellent

Bevin F

Liked: Staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2024
Response from Duty Manager on 2024/3/3
Dear Bevin F,It's wonderful to hear that you found your stay enjoyable! Your positive feedback is greatly appreciated and serves as motivation for us to maintain our high standards. If there are any specific aspects you particularly enjoyed or any suggestions you have for improvement, please feel free to share—we're always looking for ways to enhance our guests' experience. We hope to welcome you back to Marlin Dublin soon!Kind regards,Lisa

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in a fantastic location. A bit of a hidden gem. Hotel is perfect for a weekend away or a business trip. Staff cant do enough for you and the bar/restaurant is fantastic. Great choices.for breakfast.Would highly recommend this place.
Stayed 1 night in Feb 2024
Response from A.Raiss on 2024/2/27
Dear Colin,Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at the Marlin Hotel.We're delighted that you found our hotel to be a hidden gem in a fantastic location. Providing a memorable and comfortable stay for both leisure and business travelers is our goal, and we're pleased to know that you found our accommodations suitable for both types of trips.It's fantastic to hear that our staff went above and beyond to ensure your stay was enjoyable and that you enjoyed our bar, restaurant, and breakfast offerings. We strive to provide excellent service and amenities to all our guests, and your recommendation means a lot to us.We truly appreciate your feedback and recommendation, and we look forward to welcoming you back to the Marlin Hotel for another fantastic stay. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Kindest regards,A.RaissNight Manager Marlin Hotel

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable rates, room is basic, but clean. It has what you need if it’s just a place to sleep. Not much interaction with staff, but they seemed friendly.
Stayed 1 night in Feb 2024
Response from A.Raiss on 2024/2/27
Dear Stephen,Thank you for choosing to stay at the Marlin Hotel and for taking the time to share your feedback with us. We're delighted to hear that you found our rates reasonable and that your room met your needs and expectations in terms of cleanliness and comfort. Ensuring our guests have a comfortable and pleasant stay, regardless of the room type, is always our priority.We're also pleased that you found our staff friendly, even if there wasn't much interaction. Rest assured, our team is always available to assist with any requests or questions you may have throughout your stay.Your satisfaction is important to us, and we appreciate your suggestions for improvement or any additional services you may require. We'll certainly take your feedback into consideration as we continuously strive to enhance the experience for our guests.We look forward to welcoming you back to the Marlin Hotel in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Kindest regards,A.RaissNight Manager Marlin Hotel

10/10 Excellent

David

Liked: Amenities
Really nice rooms, very attentive staff and cool decor in a central location.
Stayed 1 night in Feb 2024
Response from A.Raiss on 2024/2/27
Dear David,Thank you for sharing your experience! We're delighted that you found our rooms comfortable, our staff attentive, and our decor cool. Our central location is indeed a bonus for exploring the area. We appreciate your kind words and hope to welcome you back to the Marlin Hotel for another enjoyable stay soon! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Kind regards,A.RaissNight Manager Marlin Hotel