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杜拜國際金融中心麗思卡爾頓飯店的評分

5 out of 5
杜拜國際金融中心麗思卡爾頓飯店
Gate Village, DIFC, Sheikh Zayed Road, Dubai

評論

9.2

太棒了

10 分，有夠讚；334 則評論中有 233 則" "
8 分，不錯哦；334 則評論中有 69 則" "
6 分，一般般；334 則評論中有 21 則" "
4 分，不太好；334 則評論中有 2 則" "
2 分，很糟糕；334 則評論中有 9 則" "

9.4/10

整潔度

9.2/10

員工素質

9.6/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Staffs are friendly and attendive, breakfast superb

10/10 有夠讚

Mr. Wang，Shanghai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location and nice service.
Our overall impression of the hotel is very nice service and nice location at the Financial Centre. However, the swimming pool is a bit small and dirty.

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質

8/10 不錯哦

真實旅客

8/10 不錯哦

Frankie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

lin

喜歡：整潔度、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The Ritz-Carlton Dubai, International Financial Ce
这家酒店的设施非常好，离迪拜塔和地铁站都不太远，金融中心地铁站走路10分钟，迪拜塔打车15迪拉姆。酒店很新，很多人都不知道，但住起来很舒适。在一条比较安静的街上，但去迪拜中心区域也比较方便。价钱在当地5星级酒店里算便宜的，但设施应该算很好的。比较推荐入住。

10/10 有夠讚

Abdullah

於 2024 年 3 月住了 2 晚

10/10 有夠讚

FARES

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent staff and service , rooms are clean and kept updated
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Preet

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Manish

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Jamal，USA

商務旅客
喜歡：員工素質和住宿環境和硬體
Property was excellent plus service was good
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Fawaz

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Hobeen

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Ismail

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
As always İş the my number one
於 2024 年 2 月住了 3 晚

10/10 有夠讚

FERNANDO

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Abdulrahman

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Alain，St-Donat de Montcalme

於 2023 年 12 月住了 3 晚

10/10 有夠讚

ISMAIL EKINCI

於 2023 年 12 月住了 4 晚

10/10 有夠讚

Donald，St Etienne des Gres

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Martyn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 有夠讚

David，Abu Dhabi

喜歡：整潔度、員工素質和住宿環境和硬體
Great staff and service and the food options were really good so that you don't have to go far.
於 2023 年 9 月住了 2 晚

6/10 一般般

Chenwei

喜歡：整潔度、員工素質和住宿環境和硬體
It’s good location at the financial district, but the facility is little older, perfect for stay with business trip not for the family
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Liron

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Stefan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Schönes Hotel mit freundlichem kompetenten Service. Leistungen allerdings viel zu teuer. 17 eur für eine Schale Nüsse in der Minibar oder 12 eur für ein kleines Bier in der Bar ist unangemessen.
於 2023 年 7 月住了 3 晚

6/10 一般般

Zubair

商務旅客
喜歡：整潔度和員工素質
The facilities need revitalising need investment in to new technology. Food menu needs improving. Staff is very good and helpful, director of rooms is very keen to improve experience and walks up and down ensuring guests are comfortable. I find hotel a bit pricy for the facilities it offers
於 2023 年 6 月住了 3 晚

10/10 有夠讚

Paulo Roberto

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Tudo ótimo!
Sensacional !!
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Ahmed

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Khalil

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Rasha

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I like it
於 2023 年 3 月住了 4 晚

2/10 很糟糕

Bader

於 2023 年 3 月住了 1 晚

8/10 不錯哦

Ethen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 2 晚

8/10 不錯哦

Tamara

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Martin J.

於 2023 年 1 月住了 7 晚

8/10 不錯哦

Sultan

喜歡：整潔度、員工素質和住宿環境和硬體
.

8/10 不錯哦

brahim

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
de gym en de zwembad! en de kamers waren heel ruim!

8/10 不錯哦

OSAMA

於 2022 年 10 月住了 1 晚

10/10 有夠讚

Akaki

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
perfect
於 2022 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Top Notch
Amazing Location and top notch service
於 2022 年 10 月住了 2 晚

10/10 有夠讚

abdulaziz

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful experience
Lovely hotel Great facilities Amazing personnel ( specially Ms.Merna ) Good location
於 2022 年 8 月住了 4 晚

10/10 有夠讚

FARES

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel for business trips. quiet, clean, super staff, food is excellent , room service fast . Cafe at lobby with good menus and excellent staff. Breakfast although limited options but perfect.
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Bilal

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location & staff.. Enjoyed Cafe Belge Restaurant - Suraj was very helpful & truly cares about your experience.
於 2022 年 7 月住了 2 晚

2/10 很糟糕

Ramzi

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Standard deteriorated
Horrible breakfast. Cold boiled eggs. Very limited. Staff not experienced. Not ritz standard.
於 2022 年 5 月住了 1 晚
Fadeel G. Wehbe General Manager 於 2022年5月17日回覆
Dear Ramzi Thank you for taking the time to share your valuable feedback regarding your recent experience at the Ritz-Carlton DIFC. I am very sorry to hear of the various service breakdowns you described and it would be very much appreciated if we can have the opportunity to speak with you personally to obtain more details regarding your experience with us. With this in mind, may I kindly request you to contact our Food & Beverage Manager at Vincenzo.Gazzilli@ritzcarlton.com We look forward to hearing from you soon. Best regards, Fadeel G. Wehbe General Manager

10/10 有夠讚

Gopal

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 4 月住了 1 晚
The Ladies and Gentlemen of The Ritz-Carlton DIFC 於 2022年4月25日回覆
Dear Gobal, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

6/10 一般般

真實旅客

商務旅客
喜歡：住宿環境和硬體
不喜歡：員工素質
Front desk should have better service
The Residence side pool is not as good as the other premises. I had a surprising unwelcoming checkout experience as front desk manager Faisal wanted to argue with me on internet charges. I offered to pay it but it was more important for him to win the argument than concentrate on smooth customers service. I find other hotel next time.
於 2022 年 3 月住了 3 晚
Fadeel G. Wehbe General Manager 於 2022年4月12日回覆
Dear Guest, Thank you for taking the time to share your valuable feedback regarding your recent experience at the Ritz-Carlton DIFC. I am very sorry to hear of the various service breakdowns you described and it would be very much appreciated if I can have the opportunity to speak with you personally to obtain more details regarding your experience with us. With this in mind, may I kindly request you to contact our Front Office Manager at fabiana.vaz@ritzcarlton.com We look forward to hearing from you soon. Best regards, Fadeel G. Wehbe General Manager

2/10 很糟糕

Luiza

商務旅客
喜歡：整潔度
不喜歡：員工素質
careless service
first i want to mention that they have overcharged me $3k for my stay, i have prepaid for my stay and upon my check out they charged me again same amount. i have addresses the issue to front desk and they informed they going to refund me this amount within 3 weeks, one month passed already and i have still did not receive my refund. They never sent me any confirmation of refund but gladly i handle paper statements. I had to open a dispute with my credit card to get my money bank. i really think with such a high end hotel you should not experience such careless attitude. i have never even received an apology for such inconvenience Well apart than that hotel is really overpriced. Room is small and dark and service is poor. Spa rooms are cold and massage therapist are unprofessional.
於 2022 年 2 月住了 7 晚
Fadeel G. Wehbe General Manager 於 2022年4月12日回覆
Dear Ms. Luiza, Thank you for taking the time to share your valuable feedback regarding your recent experience at the Ritz-Carlton DIFC. I am very sorry to hear of the various service breakdowns you described and it would be very much appreciated if I can have the opportunity to speak with you personally to obtain more details regarding your experience with us. With this in mind, may I kindly request you to contact our Front Office Manager at Fabiana.vaz@ritzcarlton.com We look forward to hearing from you soon. Best regards, Fadeel G. Wehbe General Manager

8/10 不錯哦

Basam

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 2 晚
The Ladies and Gentlemen of The Ritz-Carlton DIFC 於 2022年3月14日回覆
Dear Mr. Basam, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 有夠讚

Khaled

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice location Good service
於 2022 年 3 月住了 3 晚
The Ladies and Gentlemen of The Ritz-Carlton DIFC 於 2022年3月14日回覆
Dear Mr. Khaled, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC

10/10 有夠讚

Sunny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 5 晚
The Ladies and Gentlemen of The Ritz-Carlton DIFC 於 2022年3月2日回覆
Dear Guest, We are delighted to learn that you had a memorable experience at the Ritz-Carlton DIFC! Thank you for sharing your feedback with us and the community. We greatly appreciate your time and are pleased to know that the exemplary service provided by our Ladies and Gentlemen exceeded your expectations. We look forward to welcoming you back again in the near future. With best regards, The Ladies and Gentlemen of The Ritz-Carlton DIFC