It was a really nice hotel and the location was just perfect. Just a few minutes away from Dubai Mall and Burj Khalifa, and has a lot of great restaurants around.
It's a beautiful hotel located right beside the Dubai mall. It's convenience to explore Dubai by Metro but the service level does not quite match with the luxury image, particularly the breakfast cafe where we were not welcomed by any more nor led to the table. When we asked for one more cup of coffee at 11:05, the waiter simply replied "it's closed" but I saw the coffee machine was there all the time....
There are plenty of luxury hotels. in Dubai or nearby, I might experience the others next time if I return to Dubai for the vacation or business trip.
YI Chun Cindy
於 2020 年 1 月住了 1 晚
2/10 很糟糕
真實旅客
2019 年 9 月 16 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不建議住這間酒店,設備太舊,同樣價格可以住阿曼尼,服務人員態度不好,嚴重排斥華人
真實旅客
於 2019 年 9 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 8 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯哦
Syliva
2019 年 6 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel to stay
Perfect place to stay in down town closed by Shopping mall ,
and Burj Khalifa, Thai restaurant is good , but their spa
is no good
Syliva
於 2019 年 5 月住了 3 晚
6/10 一般般
真實旅客
2019 年 4 月 26 日
Bad service from front desk manager
I was checked in by front desk James( he was very nice and attentive), which everything went smoothly despite the long queue as he is the only one on duty. Once I went to the room and found out there were blood stain on the bed sheet. It was midnight, so I waited until the day after to tell the front desk Jeraldine. She called housekeeping but unfortunately when I went back to the room at night the same bed sheet with blood stain is still there. Jeradine checked me out on my last day and I informed her housekeeping did not change the bed sheet and rarely a five start hotel have blood stain in the room. She was very nice, apologised and waived the 3 breakfast I’ve had. She informed her manager Islam after. Islam then asked if I’m from China, which does not relate to anything..... I’m not from China but does being Chinese stop you from apologising for your attitude? He made me felt like he was racist to Asians at that point. For being a duty manager, he should be well trained to handle situation like these. I asked for hotel general manager’s email and he wouldn’t give it to me, which is pretty unusual. The hotel location (Burj Khalifa and Dubai mall) and restaurants were great. I do like that the connecting rooms they have a door outside the two room doors which gives convenience to family travellers to walk around.
真實旅客
於 2019 年 4 月住了 2 晚
10/10 有夠讚
Dong
2019 年 2 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好体验 地段好 早餐好
Dong
於 2019 年 2 月住了 2 晚
10/10 有夠讚
Hiba Ghassan,Dubai
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We loved everything about our stay, from the beautiful scent the moment you walk in, to the impeccable service. The staff are extremely professional, from the valet to the reception, beach and restaurants.
We enjoyed the food (breakfast and dinner) at their terrace too, despite the heat.
The pool is amazing, super clean and quiet. The drinks were served to perfection.
Hiba Ghassan
於 2025 年 7 月住了 2 晚
10/10 有夠讚
NEEMA
親子旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel Great location
NEEMA
於 2025 年 7 月住了 1 晚
10/10 有夠讚
NEEMA
親子旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stunning architecture with a perfect blend of traditional Arabian design and modern luxury. The atmosphere was peaceful and luxurious, ideal for a relaxing family gateaway.
NEEMA
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Amina
情侶出遊
2025 年 7 月 4 日
喜歡:員工素質、設施服務和住宿環境和硬體
Staff were friendly and approachable. Thank you for making our honeymoon memorable. My husband and I appreciate it and had a great time. Hope to come back again!
Amina
於 2025 年 6 月住了 6 晚
10/10 有夠讚
PAUL
親子旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love my stay
PAUL
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Amaray
2025 年 6 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
The best place
Amaray
於 2025 年 6 月住了 9 晚
8/10 不錯哦
Cristy,PITTSBURGH
2025 年 6 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is amazing. It is beautiful and very well equipped for a comfortable stay. The pool is fantastic and very relaxing after the heat of Dubai. I highly recommend staying here. The staff are wonderful from check-in to departure. They were very attentive. The only challenge was on my first day, I had my do not disturb hanger on the door and I received a call from housekeeping which woke me up as I was trying to adjust to the time difference. When I ordered food later that day, housekeeping took that as a sign to also come in and suddenly I had five people in my room all at once when I didn’t want them there. I was also persistently asked for a review to the point that they even brought in a QR code for me to scan. It felt pushy and distasteful for this quality of hotel.
Cristy
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Marwa
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing hotel and the staff were very accomodating. The cleaners were also very good they made sure everything was always done and organised. We loved this hotel we will definitely love to stay again. Breakfast is the best ive ever had