Second time coming back here, the service at the hotel is always great. We never have any issues at grand Hyatt. We tried once a different hotel and we said there’s no comfort and service like the way you get it here. Also the waterpark that will be opening soon looks amazing already so cannot wait to come back when that is done! Even when we were checking out the hotel was really busy at the lobby due to a conference happening but no staff missed greeting and giving their best service to us and going out their to approach us to say bye which was nice. Hotel is always clean and has great facilities.
Mossamod
於 2025 年 5 月住了 7 晚
10/10 有夠讚
Dana
家庭旅遊
2025 年 5 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An absolutely beautiful property. Everything we needed was on site.
Dana
於 2025 年 3 月住了 5 晚
8/10 不錯哦
Asseman
2025 年 5 月 6 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Asseman
於 2025 年 4 月住了 3 晚
10/10 有夠讚
John Aref,Centerville
2025 年 4 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
No
John Aref
於 2025 年 1 月住了 6 晚
10/10 有夠讚
Elisha
情侶出遊, 家庭旅遊
2025 年 4 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was wonderful experience
Elisha
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Sangita
2025 年 4 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful and serene property
Sangita
於 2025 年 4 月住了 4 晚
6/10 一般般
Anesha
團體旅遊
2025 年 4 月 25 日
喜歡:整潔度、員工素質和設施服務
The hotel is beautiful and the staff was very nice and pleasant. The restaurant Panini was awful. The service was bad and the people were very rude. Food was not great at all. Remove Panini restaurant and all else was great.
Anesha
於 2025 年 4 月住了 6 晚
2/10 很糟糕
Alejandro
家庭旅遊
2025 年 4 月 24 日
喜歡:整潔度
不喜歡:住宿環境和硬體
There are not water slides
I had booked this hotel based purely on the water slides and the pool. Unfortunately the slides were not working as they are expanding which is great but i had no idea when i made the reservation. I was looking forward to the slides and that was a huge disappointment. Also, where is the kids park with the balls and slides? That was another disappointment.
Alejandro
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Patrick
家庭旅遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Family leisure holiday
I cant find a bad word to say about this hotel.its excellent location near to the airport offered easy access to all of dubai, with taxis available to and from the hotel day and night.the hotel itself, with its stunning interior, offered an excellent range of restaurant's which easily met our half board needs with flexible meal times.A lovely swimming pool with plenty of sunbeds and very safe for our 10 year old son, i also have to give a big shout out to every member of staff who were so friendly and professional with some taking time to stop for a casual social conversation taking a genuine interest in the welfare of their guests.would recommended this hotel 100% and hope to stay again soon