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奧利斯精品公寓飯店的評分

奧利斯精品公寓飯店
Al Barsha 1, Near Mall of the Emirates, Sheikh Zyed Road, Dubai

評論

8.2

非常好

10 分,有夠讚;167 則評論中有 53 則" "
8 分,不錯哦;167 則評論中有 75 則" "
6 分,一般般;167 則評論中有 30 則" "
4 分,不太好;167 則評論中有 7 則" "
2 分,很糟糕;167 則評論中有 2 則" "

8.4/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

8.0/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Jas

喜歡:整潔度和住宿環境和硬體
Great 👍
於 2024 年 1 月住了 6 晚
Guru 於 2024年2月22日回覆
I am glad to know that you enjoyed your stay at the hotel. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I, look forward to welcoming you back hoping you return soon!

10/10 有夠讚

Cheryl Yvonne

於 2023 年 12 月住了 11 晚
Guru 於 2024年2月22日回覆
I am glad to know that you enjoyed your stay at the hotel. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I, look forward to welcoming you back hoping you return soon!

10/10 有夠讚

MOHAMMED SALEH

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Courteous, polite and helpful staff.
於 2023 年 12 月住了 7 晚
Team Front Office 於 2024年1月8日回覆
I am glad to know that you enjoyed your stay at the hotel. The team members are happy to read your kind words of appreciation which will certainly encourage them to continue to walk that extra mile to delight all our guests. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I look forward to welcoming you back hoping you return soon!

8/10 不錯哦

Lisa

商務旅客
喜歡:整潔度
The staff at this property are excellent. Always friendly. Were very helpful answering questions and giving advice. Email/Expedia message replies before my stay were very prompt. Property was clean, though you need to ask if you want your room made up (which was no issue). It is a little dated. Located close to the mall, metro, restaurants etc
於 2023 年 11 月住了 16 晚
Team Front Office 於 2023年12月20日回覆
I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcoming you back at Auris Boutique Hotel Apartments.

10/10 有夠讚

horacio

喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 6 晚
Team Front Office 於 2023年12月11日回覆
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartment and endorsing the hotel on Expedia. I am glad to know that you enjoyed your time at Hotel. We look forward to welcoming you back hoping you return soon!!!

6/10 一般般

Saad Omer

家庭旅遊
喜歡:整潔度
Decent location, but that is it.
I generally don't leave negative reviews unless it is essential. This is a detailed review so sorry for it being lengthy. * Pick up service: the service they used was not good as the driver was 30 min late to pick us up from the airport. * It is not a new boutique hotel that you would think from the name, but more like an older building. The rooms are very old which can be seen from the paint and furniture. Two bedroom apt could have been a little bigger in size in regards to the bedrooms. * AC didn't work properly in one of the rooms. This was really annoying especially when you are with kids. The AC cooling in both bedrooms was also a problem. The main switch is located in the master bedroom due to which it gets very cold and the second bedroom doesn't. Both rooms have only one control rather than separate for each bedroom. *Washing machine and dryer combo make a lot of noise. If you accidentally put clothes into the dryer at night then there is a good chance you won't go to sleep till the dryer is done. * TV has no English channels which can be problematic when you have smaller kids. * No complimentary slippers to use in the bathroom or inside the apt, so make sure to carry your own. * The only good thing was its location as it was close to The Mall of Emirates and a grocery store. If I had to choose again, I wouldn't stay here with the kids. * The staff was cooperative and nice. * For ppl without kids, this is not a bad location.
於 2023 年 6 月住了 9 晚
Team Front Office 於 2023年7月25日回覆
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. Please, may I assure you that I have shared your feedback with the concerned Department Heads to implement corrective measures effectively to ensure that our service standards only continue to improve. The team and I, look forward to welcoming you back hoping you return soon!

6/10 一般般

真實旅客

團體旅遊
Personnel au Top. Malheureusement l’état des chambres laisse à désirer.
於 2023 年 6 月住了 7 晚
Team Front Office 於 2023年6月22日回覆
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartments and endorsing the hotel on Expeida. I am glad to know that you enjoyed your stay at the hotel. The team and I, look forward to welcoming you back hoping you return soon!

8/10 不錯哦

John Frederick

家庭旅遊
喜歡:整潔度和客房舒適度
The hotel is nice, it gives a vintage kind of feel, probably because of the bed design. We were upgraded to the 2 bedroom with balcony which was nice, had a view of Shk Zayed, thanks for that! Our room had a spacious living and dining area which was great. The bedrooms were also spacious. We loved our stay except for: One, breakfast isn't worth it. It is provided by the Indian cafe inside the hotel so don't expect a lot of choices. If you are used to buffet style breakfast at hotels/hotel apt, this isn't the case here, if we ever come back I will definitely book without breakfast. Two, parking you car takes some skill because of the tricky space, in fairness to the hotel, I think this is the case to most of the buildings in the area but still, this was a challenge every morning and every night. Location wise - it's perfect, close to the metro, the mall and other restaurants in the area. Overall, our stay was good, value for money (except the breakfast) and location was perfect.
於 2023 年 5 月住了 3 晚
Reservations Team 於 2023年5月12日回覆
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartment and endorsing the hotel on Expedia. I am glad to know that you enjoyed your time at Hotel. We look forward to welcoming you back hoping you return soon

6/10 一般般

A.

家庭旅遊
不喜歡:整潔度
Goog location, good size room. However, the rooms are quite old and the furniture is in need of replacement. The room did not feel clean
於 2022 年 12 月住了 13 晚
Gurpreet Singh 於 2023年1月11日回覆
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartments. And Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk on your feedback further to implement corrective measures. We look forward to welcoming you back hoping you return soon!

6/10 一般般

Amy,Ripon

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Decent hotel apartment with courteous reservation staff.
Gurpreet Singh 於 2022年12月3日回覆
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. The team and I, look forward to welcoming you back hoping you return soon!

8/10 不錯哦

Samjhana

親子旅遊
喜歡:整潔度和住宿環境和硬體
Value for money. Variety in breakfast is recommended.
於 2022 年 5 月住了 4 晚
Guru 於 2022年6月6日回覆
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. The team and I, look forward to welcoming you back hoping you return soon!

8/10 不錯哦

Fatih

商務旅客
喜歡:客房舒適度
不喜歡:整潔度
於 2022 年 3 月住了 8 晚
Gurpreet Singh 於 2022年4月2日回覆
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. The team and I, look forward to welcoming you back hoping you return soon!

10/10 有夠讚

Heidie

家庭旅遊
喜歡:整潔度和客房舒適度
Great customer service and nicest staff.
Me and my children had a quiet and safe stay in the Hotel. Good customer service specially staff Praveen from the time I booked and called the Hotel he is very helpful and will greet you with a smile. All staff are friendly too and very accommodating .The most quiet hotel apartment and cozy that I’ve ever stayed. I will recommend this hotel specially those who will book long stay with their family.
於 2022 年 2 月住了 5 晚
Gurpreet Singh 於 2022年3月3日回覆
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartments and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. Mr. Praveen and the other team members are happy to read your kind words of appreciation which will certainly encourage them to continue to walk that extra mile to delight all our guests. The team and I, look forward to welcoming you back hoping you return soon!

10/10 有夠讚

Naif

團體旅遊
喜歡:整潔度和客房舒適度
於 2022 年 2 月住了 6 晚
Gurpreet Singh 於 2022年3月3日回覆
Dear Guest, Many thanks for choosing Auris Boutique Hotel Apartment and endorsing the hotel on Expedia. I am glad to know that you enjoyed your time at Hotel. We look forward to welcoming you back hoping you return soon.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
1 week at Auris Boutique Hotel Apartment
Good location close to the metro, and a nice and clean apartment.
於 2022 年 1 月住了 7 晚
Guru 於 2022年2月9日回覆
Dear Guest, Many thanks for choosing to stay at Auris Boutique Hotel Apartment and endorsing the hotel on Expedia. I am glad to know that you enjoyed your stay at the hotel. Guest reviews are imperative in shaping our continuous growth and it is our sincere endeavor to offer our patrons with an exquisite stay. The team and I, look forward to welcoming you back hoping you return soon!

4/10 不太好

真實旅客

不喜歡:整潔度
O hotel deveria mudar o nome para Baratolândia
Para quem gosta de conviver com as baratas, este é o seu lugar. O hotel está tomado pelas baratas. Preciso de uma dedetização completa urgente!!!
於 2021 年 11 月住了 14 晚
Nelson 於 2022年1月5日回覆
Dear Guest, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We would like to personally apologize for the inconvenience caused during your stay with us. We will personally look into the issues that you have outlined and will be forwarded to the appropriate Departments to take necessary action. We would like to assure you that we are closely monitoring all of our guest feedback. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Auris Boutique Hotel Apartments.

10/10 有夠讚

Daniel

家庭旅遊
喜歡:整潔度和客房舒適度
於 2021 年 11 月住了 9 晚
Nelson 於 2021年12月15日回覆
Dear Daniel, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy to read that your stay was fantastic and excellent. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Thanks and Regards, Auris Boutique Hotel Apartments.

10/10 有夠讚

Bárbara

家庭旅遊
喜歡:整潔度和客房舒適度
於 2021 年 10 月住了 1 晚
Nelson 於 2021年10月30日回覆
Dear Barbara, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy to read that your stay was fantastic and excellent. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Thanks and Regards, Auris Boutique Hotel Apartments.

10/10 有夠讚

真實旅客

喜歡:整潔度和客房舒適度
Good hotel apartment
They were flexible, it was good stay for me for 1 week
於 2021 年 9 月住了 1 晚
Nelson 於 2021年9月19日回覆
Dear Guest, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy to read that your stay was fantastic and excellent. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Thanks and Regards, Auris Boutique Hotel Apartments.

10/10 有夠讚

Julia

喜歡:整潔度和客房舒適度
Extended stay
Couple people who stand out from service and engagement perspective. Patrick from front desk, porter Arik and a spot on engineer whose name unfortunately I haven't been given. Engineer is exceptionally fast to respond to the minor issues noted and professional. Hotel shares access to Public House next door with convenient restaurant/coffee house downstairs.
於 2021 年 6 月住了 3 晚
Nelson 於 2021年6月19日回覆
Dear Ms. Julia, Greetings from Auris Boutique Hotel Apartments! Thank you for taking the time to share your feedback. We're happy to read that your overall stay with us was enjoyable and that you were able to take advantage of our excellent location. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thanks and Regards, Reservation Team

8/10 不錯哦

真實旅客

喜歡:整潔度
All r good except tv system and hardware
於 2021 年 6 月住了 2 晚
Nelson 於 2021年6月16日回覆
Dear Guest, Greetings from Auris Boutique Hotel Apartments! Thank you for taking the time to share your feedback. We are delighted to read that you had an overall wonderful stay, we make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you and we look forward to welcome you back Regards, Auris Boutique Hotel Apartments

8/10 不錯哦

Julia

喜歡:整潔度和客房舒適度
Extending stay
Extended stay due to service particularly from front desk. Working in hospitality myself understand issues may arise and was therefore, impressed with efficiency and speed of resolution regarding AC issue with assigned room. Front desk despite being late night immediately allocated room next to mine as immediate resolution and AC was then attended to first thing. Good service recovery! Disappointed with the sales manager approach as completely unwilling to consider better rate for extending stays and didn't even seek to speak with me direct. Not the best sales/marketing have witnessed in the industry. However, decided to remain longer due to professionalism and helpfulness of front desk gent Patrick. Seems to go out of his way to help and address any queries raised.
於 2021 年 6 月住了 2 晚
Nelson 於 2021年6月11日回覆
Dear Ms. Julia, Greetings from Auris Boutique Hotel Apartments! Thank you for taking the time to share your feedback. We are delighted to read that you had an overall wonderful stay, we make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you and we look forward to welcome you back Regards, Auris Boutique Hotel Apartments

8/10 不錯哦

Julia

喜歡:整潔度和客房舒適度
Initial stay
Arrived very early hours and received luke warm reception. However day team following morning very friendly and helpful so decided to book additional nights based on this engagement and facilities in apartroom. Coffee shop in location useful. Yet to explore health and pool facilities however apartment set out well and comfortable. Tv didn't work and shower lukewarm however have not yet addressed this woth hotel for them to be aware to fix. Had requested information prior to travel for transport however did not receive reply from hotel hence rating for communication. Overall convenient location and very comfortable environment.
於 2021 年 6 月住了 1 晚
Nelson 於 2021年6月10日回覆
Dear Mr. Marenzi, Greetings from Auris Boutique Hotel Apartments! Thank you for taking the time to share your feedback. We are delighted to read that you had an overall wonderful stay, we make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you and we look forward to welcome you back Regards, Auris Boutique Hotel Apartments

10/10 有夠讚

lyn

家庭旅遊
喜歡:整潔度和客房舒適度
Convenient Staycation
Very Convenient place to stay. Walking distance to the Metro, Bus stops & Malls. Room is clean and organized. Staff is super helpful and friendly. Thank You.
於 2021 年 6 月住了 1 晚
Nelson 於 2021年6月10日回覆
Dear Mr.Lyn, Greetings from Auris Boutique Hotel Apartments! Thank you for taking the time to share your feedback. We are delighted to read that you had an overall wonderful stay, we make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you and we look forward to welcome you back Regards, Auris Boutique Hotel Apartments

8/10 不錯哦

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Everything was good except, 1. noise( noise from the big load(SZL) next to, all kinda noise from next flat ppl’s voice, music,TV, etc etc.... it is definitely NOT a silent place.) 2. Cooking pan n pot is all old scratched weary dirty condition 3. washing machine looks like 100 yrs old. 4. Parking entry is sooooo narrow n stiff SUV/truck will have hard time getting in.
於 2021 年 3 月住了 5 晚
Prity Adhir 於 2021年4月11日回覆
Dear Sir/ Ma’am, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We would like to personally apologize for the inconvenience caused during your stay with us. We will personally look into the issues that you have outlined and will be forwarded to the appropriate Departments to take necessary action. We would like to assure you that we are closely monitoring all of our guest feedback. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Prity Adhir Auris Boutique Hotel Apartments

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度
I like the hospitality and very convinient place. i will.reconsider it in the future trips
於 2020 年 7 月住了 2 晚
Prity Adhir 於 2020年8月5日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy to read that you were able to take advantage that the place was very convenient and you like the hospitality. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Prity Adhir Auris Boutique Hotel Apartments

10/10 有夠讚

Zuhair

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel was more than good ..
於 2020 年 3 月住了 7 晚
Prity Adhir 於 2020年3月16日回覆
Dear Mr. Mohammed, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy to read that you were able to take advantage that the hotel was good. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels. Look forward to see you once again in Auris Boutique Hotel Apartments. Regards, Prity Adhir Auris Boutique Hotel Apartments

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great two bedroom apartment
The two bedroom apartment is great. They even provided us with a rack to dry our clothes
於 2019 年 8 月住了 4 晚
Michelle Dionisio-Zapa 於 2019年9月11日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! We are delighted to read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. Thank you and we look forward to welcome you back.

10/10 有夠讚

真實旅客

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Took the two bedroom and it was spacious and clean at check in The best things I liked about the hotel is the staff. They are very helpful and they just work towards your happiness
於 2019 年 5 月住了 16 晚
Michelle Dionisio-Zapa 於 2019年6月16日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! We are very pleased to read your positive review from your recent stay with us. Thank you for taking the time to share your feedback. We are delighted to read that you have been overall impressed with the quality of our hotel and services. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you and we look forward to welcome you back. Regards, Auris Boutique Hotel Apartments

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location, almost next to Mall of Emirates was perfect for us. Enough available parking for the rented car. Friendly and helpfull personal.
於 2019 年 4 月住了 9 晚
Michelle Dionisio-Zapa 於 2019年6月16日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! We're happy to read that your overall stay with us was enjoyable and that you were able to take advantage of our excellent location and appreciate our friendly staff. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Regards, Auris Boutique Hotel Apartments

10/10 有夠讚

ali

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 10 晚
Michelle Dionisio-Zapa 於 2019年3月6日回覆
Dear Mr. Ali, Greetings from Auris Boutique Hotel Apartments! We are delighted to read that you had an overall wonderful stay, we make every effort to ensure your expectations are exceeded and We sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you and we look forward to welcome you back.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Top location and outstanding service and great rooftop pool with stunning view.
於 2019 年 2 月住了 7 晚
Michelle Dionisio-Zapa 於 2019年3月6日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! We're happy that your overall stay with us was enjoyable and that you were able to take advantage of our excellent location and appreciate our service and rooftop pool. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. Thank you and we look forward to welcome you back.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very friendly and helpful. Location, cost , size of 2 bedroom and 2 bathroom apartment was excellent, would definitely stay here again and recommend it to others.
於 2019 年 2 月住了 4 晚
Michelle Dionisio-Zapa 於 2019年2月27日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. You’re feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy that your overall stay with us was enjoyable and that you were able to take advantage of our excellent location and appreciate our friendly staff. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you and we look forward to welcome you back.

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
於 2019 年 1 月住了 5 晚
Michelle Dionisio-Zapa 於 2019年1月29日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking the time to rate our property from your recent stay with us. Thank you and we look forward to welcome you back.

8/10 不錯哦

Oghenetega

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful
於 2018 年 12 月住了 14 晚
Michelle Dionisio-Zapa 於 2018年12月31日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. You’re feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We are delighted to read that you have been overall impressed with the quality of our hotel staff, it makes all our hard work and effort worthwhile. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Regards, Auris Boutique Hotel Apartments

6/10 一般般

Nizar

喜歡:整潔度
於 2018 年 10 月住了 13 晚
Michelle Dionisio-Zapa 於 2018年10月24日回覆
Dear Mr. Nizar, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your ratings following your recent stay with us. Thank you and we look forward to welcome you again.

4/10 不太好

真實旅客

不喜歡:住宿環境和硬體和客房舒適度
Shabby
They are quite spacious apartments, but are in need of renovation. The furnishings are worn and the beds are hard. The location is ok, it’s about an 8-10 minute walk to the Mall of the Emirates and there are other hotels and restaurants close by for dining options. The staff are friendly and helpful.
於 2018 年 8 月住了 3 晚
Michelle Dionisio-Zapa 於 2018年9月2日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. You’re feedback is really important to us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. We're happy that your stay with us was enjoyable and that you were able to take advantage of our excellent location and appreciate our friendly and helpful staff. Thank you for sharing your thoughts and rest assured that your compliments will extend to the entire staff. Thank you and we look forward to welcome you back.

8/10 不錯哦

CN,Germany

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Short walk to Mall of Emirates. Friendly staff. 1 bed apartment fine and full kitchen. WiFi is a bit slow. TV picture almost unwatcheble due to "snow".
於 2018 年 7 月住了 3 晚
Michelle Dionisio-Zapa 於 2018年7月17日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. We always appreciate and value our guests’ feedback as they will help us improve those particular areas. Therefore, we would kindly request you to advise us on which one of the following areas that you are facing the situation.  If you’re having a hard time logging in  Connecting to the Internet  Browsing any particular Website  Others Please advise on the above so that we’ll be able to rectify the situation and avoid similar incidents on your future stays. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels.

8/10 不錯哦

ali

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Auris Boutique Hotel Apartments 於 2018年4月10日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your rating following your recent stay with us. Thank You and we look forward to welcome you back.

10/10 有夠讚

mohed

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
السكن كويس يعيبه راحه الشراشف وازعاج شارع الشيخ زايد
於 2018 年 3 月住了 4 晚
Michelle Dionisio-Zapa 於 2018年3月26日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for taking time to share your review following your recent stay with us. You’re feedback is really important to us. We always appreciate and value our guests’ feedbacks as they will help us improve those particular areas. We regret the problems you had, since we are popular for our location all our front facing rooms do experience some traffic noise as they are facing Shk. Zayed Road, however these rooms are also high in demand rooms due to the view and additional balcony provided. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels.

8/10 不錯哦

Neeraj

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ideally located ,perfect for a business stay
Ideally located next to mall of emirates (5 mins walk) and in between the metro stations ( Mall of the emirates and saraf dg). Staff is very welcoming and polite. Cleanliness was top notch. Kitchen was well stocked with cutlery . The rates for in room are economical. Have a full day breakfast priced at 40 AED.
於 2018 年 1 月住了 5 晚
Kapila Kumara 於 2018年2月4日回覆
Dear Mr.Neeraj, Greetings from Auris Boutique Hotel Apartments. We appreciate your feedback on our service and property. We are pleased to see that your stay was comfortable. We look forward to welcoming you back to Auris Boutique Hotel Apartments on your next visit to Dubai. Thank you Staff and Management Auris Boutique Hotel Apartments

8/10 不錯哦

osama

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 1 月住了 6 晚
Kapila Kumara 於 2018年2月4日回覆
Dear Mr.Osama, Greetings from Auris Boutique Hotel Apartments. We appreciate your score for our service and property. We look forward to welcoming you back to Auris Boutique Hotel Apartments on your future visits to Dubai. Thank you Staff and The Management Auris Boutique Hotel Apartments

8/10 不錯哦

Julie,Ottawa ON Canada

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Dubai great location for this apartment hotel....
We went on vacation in Dubai for 2 weeks an this apartment hotel will recommend it with no doubt the staff help us with any information we needed. The room is spacious and very clean got all the accommodation you need if you want to eat in, and there always the restaurant downstairs we only used once but was very good. The pool on the roof top is clean, and supervise we spent 3 mornings over there was very relaxing from the roof you can see many of the famous hotel around. The hotel is around 7 min walk to go to the mall really accommodate cause there a supermarket in the mall to buy food and also if you want to take the hop on and hop off bus the stop is right at the mall. From the hotel to go to the beach its a 15 minutes taxi ride. If you want to go to the Dubai mall the biggest one its a 20 minutes taxi ride just don't forget Dubai is spread a lot so Auris Boutique Hotel Apartments is really in a good location its in the middle to go everywhere. The staff are really helpful I blow up my hair dryer an they got me not one but 2 lol. We didn't knew but arrived the weekend of National Day (United Arab Emirates) there was a lot of people but the staff treat us just right. We arrived in night time or early in the morning like 3 am and everything was smooth the check in was fast an were in our room 15 min later. Would return there no problem they are really going out for helping you. From us Canadian people to you we taking you to make our stay a really wonderful one.
於 2017 年 11 月住了 10 晚
Michelle Dionisio-Zapa 於 2018年1月10日回覆
Dear Ms. Julie, Greetings from Auris Boutique Hotel Apartments! Thank you very much for your kind review. We appreciate the time you took to leave a positive feedback on your recent stay with us. We do take great pride in providing the very best service and accommodation for our guests and we are glad we did this for your stay. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. We sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. We look forward to welcoming you back.

8/10 不錯哦

Abdullah

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 3 晚
Staff and Management of Auris Boutique Hotel Apart 於 2018年2月6日回覆
Dear Sir/Madam, Thank you very much for rating us regarding on your recent stay with us. Thank you and we look forward to welcome you back.

10/10 有夠讚

Thomas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff and Management of Auris Boutique Hotel Apart 於 2018年2月6日回覆
Dear Sir/Madam, Thank you very much for rating us regarding on your recent stay with us. Thank you and we look forward to welcome you back.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Cozy apartment style hotel close to Mall of Emirat
Great location Friendly and caring staff Free underground parking but the entrance and exit was too narrow Can see Burj al Arab amd Jumeirah hotel from the swimming pool (top floor)
Staff & Management Auris Boutique Hotel Apartments 於 2018年2月6日回覆
Dear Sir/Madam, Greetings from Auris Boutique Hotel Apartments! Thank you very much for your kind review. We appreciate the time you took to leave a positive feedback on your recent stay with us. We are happy to read about your experience with our hotel facilities and services. Thank you and we look forward to welcome you back.

8/10 不錯哦

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Fun stay
When we checked in the lady was a little cold. We came about 2 hours before check in time because of our flight time. We had a four month old infant with us. She told us they had rooms ready then sat us down for a good half an hour don't know what she was doing, then she said they only have smoking rooms available. We went to see the room and it smelt a lot of smoke but had lots of signs in it saying 200aed fine if you smoke inside the apartment, which didn't make sense. One day a fire alarm went off and we found out someone on our floor had been smoking. I don't know what's up with their smoking/non-smoking policies. Anyways. First day of cleaning was superb. We had taken our daughters travel cot with us and the cleaner even set up a nice cushioned sheet in her cot and had folded all her items that were in her bed. I thought that was so sweet. However all subsequent cleaning standards were below average. I wish I had known who the cleaner was first day I'd have liked to give him a nice healthy tip! Apart from that one reception lady all other staff were friendly and helpful . Great location and a comfortable apartment!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Jenny

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

akram

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度