"Excellent stay with family, clean, super clean facilities and gorgeous apartment with amazing sea views. Staff were extremely, helpful and polite. We loved that there were always taxis waiting and you didn't need to worry about booking one. Concierge service was great and again very helpful, especially when travelling with family."
"Hard to access from Station, I wish they had better instructions how to get to the hotel from Train station and how to explain drivers how to get to the hotel without using the address which leads to different location."
"I loved the fountain show and the breakfast at Gastronomy. The water park next door was great fun. The staff when checking in was not friendly and my room had a weird smell.. I had maintenance people constantly in and out of my room for 3 days. They got me humidifier for the stinky smell that was in my room. I was move to a different room eventually. It was a lot of work repacking my closet at things close to midnight. My stay was 6 days, I felt I was not properly treated, until I met with the manager. She fix things immediately. But I felt it was a little too late. Even when we sat in the front lobby for drinks and dessert the staff was not welcoming. My over all thought try it out for a few days but staying longer you will see its beautiful to look at but the staff lacks warmth and knowledge on how to fix things. They keep asking me what I think they could do to make up for it. I’m like I don’t know give us a buffet dinner. We had to ask them like 3x they looked at us like we were crazy. Anyway I don’t think I would stay there again one time was enough for me, Its not a 5 star service that’s for sure."
The First Collection Marina, Dubai, a Tribute Portfolio Hotel
10/10 Excellent
"The hotel is very clean including the pool area and has the best view from our room (we have ocean+city view). The staffs are great,polite and hardworking. they are assisting the guest the moment you step into the hotel driveway until you check out. Blacksmith bar and eatery has delicious food. Breakfast is a lot and dinner we tried have big servings. Overall stay is superb. 😊"