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"Our stay overall was lovely albeit at the start we had no wifi, couldnt get tv channels and had to move rooms late at night due to water dripping through the ceiling. We rang to reception at each time and staff were fab! Especially Lisa, she went above and beyond! Lovely hotel "

"The best part for me was having a Christmas tree in our room, absolutely perfect!!!! Loved it! "

"Staff very helpful and polite on check-in. Room was clean and spacious. Fridge. iron, hairdryer, TV, Kettle, cosy chairs, all well laid out. Only downer was that the room was cold as apparently the boiler had tripped yet the corridors were very warm. Nonetheless the heating was sorted after returuning from an evening out. Overall a pleasant comfortable stay."

"Clean room,lovely sea view,friendly staff.only negative points were lager n cider was rubbish from the bar and parts of the building looking very tired. Overall enjoyed our stay and we will return. "

"Breakfast was ok, did not use gym."

"The pool and sauna area was very clean and well kept. We enjoy our stay very much,room clean and comfortable, staff helpful and friendly. "

"Family room was lovey, beds so comfy"

"Clean, large room with huge comfy bed. Great bathroom area and facilities. Lovely view of the city, river and York Minster."

"Great central Hotel "