"Stayed at Sterling Yercaud expecting a proper 4-star staycation experience, but honestly this property is massively overpriced for what it offers. The only thing this hotel truly has going for it is the view, since it’s located at the top near Ladies Seat. If your priority is just scenery, fine — otherwise don’t expect 4-star standards.
The room maintenance was disappointing. The door safety lock chain was broken, the washroom clothes hanger was damaged, and even the towels looked old and overused. Small things, but together they completely ruin the premium experience they advertise.
Food was another major letdown. Breakfast was chaotic with poor crowd management despite seeing huge family occupancy. Staff clearly struggled handling the rush. Menu options were limited, taste was average, and definitely not worth the amount charged. In fact, lunch outside at Orange Restaurant and Attitude Restaurant was far better than eating at the resort.
I’ve stayed in many 4-star hotels and resorts, but this was nowhere close to that standard. Feels more like you are paying luxury prices only for the location and view while everything else is just average."
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